Hanson Henry Email & Phone Number

Dubai, United Arab Emirates

Sultanate Of Oman

As a transportation professional, 𝐈 𝐥𝐞𝐝 𝐚 𝐭𝐞𝐚𝐦 𝐨𝐟 𝟒𝟎𝟎 𝐝𝐫𝐢𝐯𝐞𝐫𝐬 𝐭𝐨 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐞 𝐂𝐢𝐭𝐲 𝐚𝐧𝐝 𝐈𝐧𝐭𝐞𝐫𝐜𝐢𝐭𝐲 𝐫𝐨𝐮𝐭𝐞 𝐬𝐜𝐡𝐞𝐝𝐮𝐥𝐞𝐬, achieving a 20% increase in passenger capacity. I improved user satisfaction by 15% through hands-on 𝐚𝐧𝐚𝐥𝐲𝐬𝐢𝐬 𝐨𝐟 𝐭𝐫𝐚𝐯𝐞𝐥 𝐩𝐚𝐭𝐭𝐞𝐫𝐧𝐬 𝐚𝐧𝐝 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐨𝐟 𝐝𝐫𝐢𝐯𝐞𝐫 𝐬𝐜𝐡𝐞𝐝𝐮𝐥𝐞𝐬.Navigating post-COVID challenges, I handled driver absences efficiently, resulting in an 84.7% surge in passengers. Restructuring fare systems, I boosted revenue by 12% and decreased passenger complaints by 7%. Overseeing operations and implementing automated fare collection technology, we 𝐫𝐞𝐝𝐮𝐜𝐞𝐝 𝐛𝐨𝐚𝐫𝐝𝐢𝐧𝐠 𝐭𝐢𝐦𝐞 𝐛𝐲 𝟑𝟎% 𝐚𝐧𝐝 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐞𝐝 𝐩𝐞𝐚𝐤-𝐡𝐨𝐮𝐫 𝐜𝐚𝐩𝐚𝐜𝐢𝐭𝐲 𝐛𝐲 𝟏𝟓%.Proactively engaging with customer feedback, I increased satisfaction scores by 22%, 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐞𝐝 𝐩𝐨𝐬𝐭-𝐂𝐎𝐕𝐈𝐃 𝐜𝐨𝐬𝐭𝐬 𝐛𝐲 𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐢𝐧𝐠 𝐝𝐫𝐢𝐯𝐞𝐫 𝐚𝐥𝐥𝐨𝐜𝐚𝐭𝐢𝐨𝐧, 𝐚𝐜𝐡𝐢𝐞𝐯𝐢𝐧𝐠 𝐚 𝟐𝟓% 𝐫𝐞𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐢𝐧 𝐝𝐫𝐢𝐯𝐞𝐫𝐬 𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐜𝐨𝐦𝐩𝐫𝐨𝐦𝐢𝐬𝐢𝐧𝐠 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐪𝐮𝐚𝐥𝐢𝐭𝐲. Introducing technology solutions like AVM, I decreased missed pickups by 15%.𝐎𝐯𝐞𝐫𝐡𝐚𝐮𝐥𝐢𝐧𝐠 𝐬𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬 𝐰𝐢𝐭𝐡 𝐚𝐝𝐯𝐚𝐧𝐜𝐞𝐝 𝐩𝐥𝐚𝐧𝐧𝐢𝐧𝐠 𝐭𝐨𝐨𝐥𝐬, I achieved a 20% reduction in operational costs, focusing on detailed driver schedules. As a leader, 𝐈 𝐞𝐬𝐭𝐚𝐛𝐥𝐢𝐬𝐡𝐞𝐝 𝐚𝐧𝐝 𝐥𝐞𝐝 𝐚 𝟏𝟓-𝐦𝐞𝐦𝐛𝐞𝐫 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠 𝐭𝐞𝐚𝐦, 𝐞𝐦𝐩𝐡𝐚𝐬𝐢𝐳𝐢𝐧𝐠 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠. Directing the overhaul of the scheduling tool, Goal systems, I implemented changes that significantly improved accuracy and efficiency in timetabling and resource management.

Oman Public Transport

𝐏𝐮𝐛𝐥𝐢𝐜 𝐭𝐫𝐚𝐧𝐬𝐩𝐨𝐫𝐭𝐚𝐭𝐢𝐨𝐧 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐞𝐱𝐩𝐞𝐫𝐭 𝐤𝐧𝐨𝐰𝐧 𝐟𝐨𝐫 𝐝𝐫𝐢𝐯𝐢𝐧𝐠 𝐢𝐦𝐩𝐚𝐜𝐭𝐟𝐮𝐥 𝐫𝐞𝐬𝐮𝐥𝐭𝐬 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐝𝐚𝐭𝐚-𝐝𝐫𝐢𝐯𝐞𝐧 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 𝐚𝐧𝐝 𝐜𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐯𝐞 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩.𝐏𝐚𝐬𝐬𝐞𝐧𝐠𝐞𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:Achieved a 20% capacity increase via optimized timetables.Improved user satisfaction by 15% through travel pattern analysis.Post-COVID, raised passenger occupancy from 70% to 100%, resulting in an 84.7% surge.𝐅𝐚𝐫𝐞 𝐒𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 𝐚𝐧𝐝 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧:Revamped fare structures, leading to a 12% revenue increase.Implemented automated fare collection, reducing boarding time by 30%.Continuous improvements resulted in a 22% increase in customer satisfaction.𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐚𝐧𝐝 𝐓𝐞𝐚𝐦 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩:Managed post-COVID challenges with a 25% reduction in driver numbers.Introduced innovative technologies, reducing missed pickups by 15%.Overhauled processes for a 30% efficiency increase and a 20% cost reduction.Led teams, reducing service disruptions by 25% and enhancing customer satisfaction.𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠 𝐚𝐧𝐝 𝐑𝐞𝐬𝐨𝐮𝐫𝐜𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:Launched cluster concept rostering, reducing driver costs.Resolved major issues with the Goal team, launching city bus ticketing systems.Contributed to commercial projects with Be’ah and Oman Cricket.𝐊𝐞𝐲 𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬:Ensured safe and efficient public transport operations.Optimized annual leave, reducing from 130 to 12 days.Facilitated smooth team transitions to advanced systems.𝐂𝐨𝐦𝐩𝐚𝐧𝐲 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧:Collaborated with the Goal team, addressing major issues for successful system launches.In summary, my career reflects a commitment to excellence, leveraging data for strategic decisions, and fostering collaboration for impactful results in public transportation management.

Bahrain

Successfully planned and optimized bus routes based on passenger data, 𝐚𝐜𝐡𝐢𝐞𝐯𝐢𝐧𝐠 𝐚 𝟐𝟎% 𝐬𝐢𝐠𝐧𝐢𝐟𝐢𝐜𝐚𝐧𝐭 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐢𝐧 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐊𝐏𝐈'𝐬.Innovatively created 𝐚𝐥𝐭𝐞𝐫𝐧𝐚𝐭𝐞 𝐫𝐨𝐮𝐭𝐞𝐬 𝐟𝐨𝐫 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐞𝐯𝐞𝐧𝐭𝐬, 𝐞𝐧𝐬𝐮𝐫𝐢𝐧𝐠 𝐬𝐦𝐨𝐨𝐭𝐡 𝐭𝐫𝐚𝐧𝐬𝐩𝐨𝐫𝐭𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐫𝐞𝐝𝐮𝐜𝐢𝐧𝐠 𝐭𝐫𝐚𝐯𝐞𝐥 𝐝𝐢𝐬𝐫𝐮𝐩𝐭𝐢𝐨𝐧𝐬.Proactively addressed and 𝐫𝐞𝐬𝐨𝐥𝐯𝐞𝐝 𝐫𝐨𝐮𝐭𝐞 𝐜𝐨𝐦𝐩𝐥𝐚𝐢𝐧𝐭𝐬 from the Ministry, leading to a noticeable 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐢𝐧 𝐨𝐯𝐞𝐫𝐚𝐥𝐥 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧.Produced 𝐝𝐞𝐭𝐚𝐢𝐥𝐞𝐝 𝐫𝐨𝐮𝐭𝐞 𝐦𝐚𝐩𝐬 𝐚𝐧𝐝 𝐛𝐮𝐬 𝐬𝐭𝐨𝐩 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧, contributing to a 70% 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐞 𝐢𝐧 𝐫𝐨𝐮𝐭𝐞 𝐜𝐥𝐚𝐫𝐢𝐭𝐲 𝐟𝐨𝐫 𝐩𝐚𝐬𝐬𝐞𝐧𝐠𝐞𝐫𝐬.𝐀𝐧𝐚𝐥𝐲𝐳𝐞𝐝 𝐩𝐚𝐬𝐬𝐞𝐧𝐠𝐞𝐫 𝐧𝐮𝐦𝐛𝐞𝐫𝐬 𝐚𝐧𝐝 𝐦𝐢𝐥𝐞𝐚𝐠𝐞, providing crucial insights for informed decision-making and 𝐚𝐜𝐡𝐢𝐞𝐯𝐢𝐧𝐠 𝐦𝐨𝐫𝐞 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐫𝐨𝐮𝐭𝐞𝐬.Efficiently scheduled bus timetables and driver duties using 𝐎𝐦𝐧𝐢 𝐓𝐢𝐦𝐞𝐬 𝐚𝐧𝐝 𝐎𝐦𝐧𝐢 𝐁𝐚𝐬𝐞, 𝐞𝐧𝐡𝐚𝐧𝐜𝐢𝐧𝐠 𝐬𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠 𝐚𝐜𝐜𝐮𝐫𝐚𝐜𝐲 by 80%.Strategically 𝐩𝐫𝐞𝐩𝐚𝐫𝐞𝐝 𝐆𝐓𝐅𝐒 𝐟𝐨𝐫 𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞𝐝 𝐭𝐫𝐚𝐧𝐬𝐩𝐨𝐫𝐭𝐚𝐭𝐢𝐨𝐧 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬, contributing to improvement in overall operational efficiency.Managed OmniDAS, a driver allocation software, and 𝐜𝐨𝐧𝐝𝐮𝐜𝐭𝐞𝐝 𝐢𝐦𝐩𝐚𝐜𝐭𝐟𝐮𝐥 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐟𝐨𝐫 𝐜𝐨𝐧𝐭𝐫𝐨𝐥𝐥𝐞𝐫𝐬 𝐚𝐧𝐝 𝐬𝐭𝐚𝐟𝐟, resulting in more efficient driver allocation.𝐌𝐚𝐧𝐚𝐠𝐞𝐝 𝐩𝐚𝐲𝐫𝐨𝐥𝐥 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐟𝐨𝐫 𝐚 𝟑𝟎𝟎-𝐝𝐫𝐢𝐯𝐞𝐫 𝐟𝐥𝐞𝐞𝐭, minimizing errors. Utilized Omni Payroll for 𝐚𝐜𝐜𝐮𝐫𝐚𝐭𝐞 𝐟𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐫𝐞𝐜𝐨𝐫𝐝𝐬 𝐚𝐧𝐝 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭𝐥𝐲 𝐡𝐚𝐧𝐝𝐥𝐞𝐝 𝐝𝐫𝐢𝐯𝐞𝐫 𝐨𝐯𝐞𝐫𝐭𝐢𝐦𝐞 𝐝𝐚𝐭𝐚.𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐭𝐥𝐲 𝐡𝐚𝐧𝐝𝐥𝐞𝐝 𝐖𝐨𝐫𝐥𝐝 𝐂𝐥𝐚𝐬𝐬 𝐁𝐨𝐧𝐮𝐬 𝐝𝐚𝐭𝐚, contributing to enhanced service excellence.

Bahrain

Initiated project involvement from initial stage, contributing to 𝐒𝐎𝐏 𝐩𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐩𝐚𝐫𝐭𝐢𝐜𝐢𝐩𝐚𝐭𝐢𝐧𝐠 𝐢𝐧 𝐊𝐏𝐈 𝐩𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧𝐬.𝐋𝐞𝐝 𝐭𝐡𝐞 𝐬𝐞𝐭𝐮𝐩 𝐨𝐟 𝐭𝐡𝐞 𝐭𝐫𝐚𝐟𝐟𝐢𝐜 𝐨𝐟𝐟𝐢𝐜𝐞, 𝐢𝐧𝐜𝐥𝐮𝐝𝐢𝐧𝐠 𝐭𝐞𝐚𝐦 𝐫𝐞𝐜𝐫𝐮𝐢𝐭𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠, 𝐞𝐧𝐬𝐮𝐫𝐢𝐧𝐠 𝐚 𝐬𝐞𝐚𝐦𝐥𝐞𝐬𝐬 𝐬𝐭𝐚𝐫𝐭 𝐭𝐨 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬.Successfully managed day-to-day operations from the project's inception, 𝐩𝐫𝐞𝐩𝐚𝐫𝐢𝐧𝐠 𝐫𝐨𝐬𝐭𝐞𝐫𝐬 𝐟𝐨𝐫 𝟐𝟓𝟎 𝐝𝐫𝐢𝐯𝐞𝐫𝐬 𝐚𝐧𝐝 𝐨𝐯𝐞𝐫𝐬𝐞𝐞𝐢𝐧𝐠 𝐚𝐭𝐭𝐞𝐧𝐝𝐚𝐧𝐜𝐞, 𝐝𝐚𝐢𝐥𝐲 𝐏𝐕𝐑, 𝐚𝐥𝐜𝐨𝐡𝐨𝐥 𝐜𝐡𝐞𝐜𝐤𝐬, and traffic office functions.Implemented Omni tools in Bahrain, enhancing operational efficiency and 𝐚𝐝𝐚𝐩𝐭𝐢𝐧𝐠 𝐚𝐥𝐥 𝐍𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐄𝐱𝐩𝐫𝐞𝐬𝐬 𝐫𝐮𝐥𝐞𝐬 𝐟𝐨𝐫 𝐁𝐚𝐡𝐫𝐚𝐢𝐧 𝐁𝐮𝐬 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬.Played a pivotal role in community and station improvement projects, demonstrating a 𝐜𝐨𝐦𝐦𝐢𝐭𝐦𝐞𝐧𝐭 𝐭𝐨 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐞𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭.Collaborated with the finance team to conduct yearly costings, showcasing 𝐟𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐚𝐰𝐚𝐫𝐞𝐧𝐞𝐬𝐬 𝐚𝐧𝐝 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐩𝐥𝐚𝐧𝐧𝐢𝐧𝐠.𝐄𝐧𝐬𝐮𝐫𝐞𝐝 𝐜𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 with National Express rules, contributing to a 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐢𝐳𝐞𝐝 𝐚𝐧𝐝 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐟𝐫𝐚𝐦𝐞𝐰𝐨𝐫𝐤.Established and maintained a high-performing scheduling team, further 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐢𝐧𝐠 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬 𝐚𝐧𝐝 𝐜𝐨𝐧𝐭𝐫𝐢𝐛𝐮𝐭𝐢𝐧𝐠 𝐭𝐨 𝐨𝐯𝐞𝐫𝐚𝐥𝐥 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐬𝐮𝐜𝐜𝐞𝐬𝐬.

Bahrain

Managing US Navy , Alba and other logistics contract supply.

Masters In Business Administration, Business Administration, Operations And Logistics, A+

Bachelor'S Degree, Mechanical Drafting And Mechanical Drafting Cad/Cadd

CAD/CAM MECHANICAL DESIGNING AERO DYNAMIC DESIGN. GROUP LEAD FOR TEAM BHP EXPO 2013.

Diploma In Computer Application, Computer/Information Technology Administration And Management

Diploma In Electronics, Electrical And Electronics Engineering