Hanu Manth B Email & Phone Number

Providing Technical supports for internal users and resolved trouble shooting tickets.Providing support in 24/7.Installation, Configuration, up-gradation, software packages and patches of Red Hat Linux.Worked on ticketing tool Service-Now and process based on ITIL Management and escalating tickets to corresponding teams.Responsible for reviewing all open tickets, resolve and close any existing tickets.Managed users, groups, and ftp accounts, permissions and security for clients.Managing Disk file systems using LVM, creating volumes and managing file system using Logical Volume Manager(LVM) and taking snapshots.File System administration (creating and increasing file systems).Performed file System capacity management and integrity checking.Configuring crontab and scheduling the jobs.Kick-start OS integration, DNS, DHCP, SMTP, Samba, FTP, SSH, integration.Implementing disk quotas and ACL’s for users.Configuring File sharing services like NFS, SAMBA and FTP.RPM and YUM package installations, patch and other server management.Monitoring CPU memory, SCSI disks, disk controllers, physical disk, HW & SW RAID, multipath, file systems, network using the tools NAGIOS tool.Editing the configuration and other files using the editors like Vi and Vim with prior requirement.Troubleshooting, capacity and performance planning, performance tuning, preventative maintenance, monitoring and alerting setup and security hardening.Providing sudoers access to the users and configuring aliases with prior requirement& approvals.Monitoring the server’s performance using performance monitoring tools like iOS tat,vista, Netstat, top and PS etc.

Jntua, Electrical, Electronics And Communications Engineering, First Class

Activities and Societies: cricket, volly ballworked as a Linux admin

B. Tech