My Strong background in UAE Labor Law & my proficiency in performing all official governmental procedures gave me the chance to be responsible of Company administrative affairs & to have the advantage of representing the Co. in front of different local authorities like Ministry of Labor ( MOL) - Ministry of Health ( MOH) - Dubai Health Authority (DHA) - Dubai Development Authority (DDA) - Ministry of Finance (MOF) -General Directorate of Residence and Foreigner's Affairs - Economic Department - Chamber of Commerce - Dubai Police - Dubai Courts - Road Transport Authority (RTA).MY TASKS & RESPONSIBILITIES ALSO INCLUDE THE FOLLOWING:• Develop and implement effective public relations strategies to enhance the company's reputation.• Responsible for staff payroll & perform all HR related tasks.• Building accurate filing system for staff personnel files for better & secure data retrieval and ensure that all files and records are maintained in accordance with Company policies and procedures.• Overseeing projects daily operations on-site & ensure that everything is running smoothly and efficiently.• Address legal disputes and negotiations with clients, partners and stakeholders.• Prepare and process all company required legal documents & follow up all legal matters with authorized lawyers.

• Performing comprehensive business reviews to assess the client satisfaction rankings.• Identifying potential sales opportunities within key clients and deliver reports to sales team for accelerating business volume growth.• Remaining up to date with complete and accurate services & products information to correctly describe the features, advantages & benefits to customers.• Drafting and review of contracts, agreements and other legal documents.• Conducting detailed market analysis and delivered updates to sales and trading team.• Built and strengthened productive working relationships with diverse customers for driving sales growth of our products & services.• Interacted with large number of cross-cultural clients to identify and address their fit-out requirements.• Supported the day-to-day management of complex on-site problems within a customer-facing environment.• Cultivated lucrative working relationship with current and prospective clients.

• Responsible for strategic and transactional duties included within the scope of human capital management such as:Recruitment / Employee & Labor Relations / Compensations & Benefits / Performance Management & evaluation / Employee Induction & Orientation / UAE Labor Law Compliance / Payroll Administration / Emergency Assistance / Wage Protection understanding & compliance / Implementation of office safety procedures / Project staffing / Resolving Employee Matters That Arise.• Identify the company’s staffing needs and manages the talent acquisition process to ensure that the required numbers and staff categories are recruited within agreed budgets to meet operational requirements.• Collaborates with top management to understand skills and competencies required for openings.• Manage and supervise the life cycle of each employee -Frontend & Backend.• Manage the manpower cost for the year as planned & budgeted and continuously monitor it to ensure that this is at the sustainable level.• Tracking and supervising the performance and productivity indicators and taking necessary actions including performance monitoring, improvements, counseling, warning, and termination.• Assure that the company's overall human resources policies, rules, regulations, and procedures comply with UAE labor law.

• Manage company administration activities.• Identify new vendors based on business requirements.• Preparing all required reports with analyzing yearly budget.• Ensure that all company premises such as offices, outlets having a valid government permits.• Ensure the smooth and adequate flow of information within the company to facilitate other business operations.• Manage schedules and deadlines.• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.• Monitor costs and expenses to assist in budget preparation.• Oversee facilities services, maintenance activities and tradespersons (e.g electricians).• Organize and supervise other office activities (recycling, renovations, event planning etc.)• Review and apply regulations and legislations & suggest recommendations to improve services and ensure more efficient operations.• Deal with the majority of UAE's governmental entities, in addition to providing general guidance on all government engagement activities.• Accurately prepare and process required official documents within different government entities.• Keep the senior management updated on new and changing regulations, documentation requirements, and any trends in government activities that might affect the operations.• Manage confidential and sensitive information with strict standards.• Process and carry out all transactions relating to work permits, profession change, business/employment visas and residency visas, including issuance and renewals.• Manage employee on-boarding process, leave management, international travel, benefits, medical insurance and off-boarding formalities Ensures complete compliance with UAE employment laws and regulations.• Carry out special assignments (as required by the management).

• Directs quality of Front Office Operations such as checking in, checking out and providing guest assistance whilst ensuring compliance with all front office policies, procedures, standards and satisfaction of guests’ needs.• Greets VIP guests upon their arrival and escorts them to their room. Establishes good rapport and offers assistance for the duration of their stay.• During sell out nights, deals with overbooking situations in the most professional and diplomatic manner in order to keep to a minimum level the degree of dissatisfaction of guests inconvenienced by the situation.• Keeps abreast of all hotel promotions, product knowledge, VIP arrivals, upcoming events and brief direct subordinates accordingly so that all front office staff is able to answer guest requests and questions.• Handles guest’s complaints, settling disputes, and resolving conflicts occurring throughout the day to ensure their satisfaction.• Interacts with guests to obtain feedback on products quality and service levels.• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.• Monitor the appearance standards, and performance of the Front Office Team Members.• Ensure Team Members have up-to-date information about hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices.• Maintain good communication and working relationships with all hotel departments.• Monitor staffing levels to meet business demands.• Trained on Fire Safety, Evacuation & Emergency Action Procedures.