Hany Elsayed Email & Phone Number

Cairo, Cairo Governorate, Eg

Cairo, Egypt

∙ Listening to customer requirements and presenting appropriately to make a sale; ∙ Maintaining and developing relationships with existing customers in person and via telephone calls, LinkedIn and emails; ∙ Cold calling to arrange meetings with potential customers to prospect for new business; ∙ Responding to incoming email and phone inquiries; ∙ Acting as a contact between a company and its existing and potential markets; ∙ Negotiating the terms of an agreement and closing sales; ∙ Gathering market and customer information; ∙ Challenging any objections with a view to getting the customer to buy; ∙ Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer; ∙ Performing a monthly full sales report with all activities and % of Target achievement; ∙ Gaining a clear understanding of customers' businesses and requirements; and ensuring fulfilling these requirements through leading the production with other departments ∙ Attending team meeting and sharing best practice with colleagues.

Giza, Al Jizah, Egypt

Giza, Al Jizah, Egypt

-Manage a support team to provide first class post sales support to Logica`s Managed ServiceCustomers-Provide input into the pre sales process and act as a lead on support and service issues, strategyand approach-Develop and grow a new post sales Service Management function-Set clear objectives, evaluate progress and instil a high performance culture with focus on teamwork, service excellence and ownership for resolving customer issues-Set-up, manage and improve standards and procedures within the team-Ensure working practices are well defined and operational with minimal disruption using technologyto improve efficiency as appropriate-Manage the team and individual performance, technical and skills development-Encourage open communication between team members, suggesting and driving forward ideasabout how the team can work more effectively together-Cascade business objectives and targets to the team-Review daily priorities and take appropriate action to ensure results are achieved-Remain aware of new product developments in the area of network technology providing inputand tactical direction to the business on customer service and support challenges-Liaison with the internal functions including sales, product management, engineering, networkoperations, provisioning and other service functions-Ensure high quality, up-to-date documentation exists for all service arrangements

Giza, Al Jizah, Egypt

collecting, sorting, and analysing data, developing, executing, and interpreting research projects, performing laboratory experiments for product development, work with end-users to provide technical support and assistance for technical, software and hardware problems. Some of the more common problems they troubleshoot include connection problems, slow performance, inabilities to access data and inefficient programs

Giza, Al Jizah, Egypt

collecting, sorting, and analysing data, developing, executing, and interpreting research projects, performing laboratory experiments for product development, work with end-users to provide technical support and assistance for technical, software and hardware problems. Some of the more common problems they troubleshoot include connection problems, slow performance, inabilities to access data and inefficient programs

Cairo, Egypt

o We fulfil customers’ needs by providing them with the perfect solutions. Our solutions are technology based, and development oriented.Sales Executive For (Interactive board , Magic Media , Touch screen , other interactive tools)

Cairo, Cairo, Egypt

Managing day-to-day operations.Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards.Assisting with the implementation of new processes and procedures.Identifying ways to improve customer experiences.Ordering supplies and maintaining inventory levels.Overseeing the operations team and assigning tasks.Training new employees and ensuring that health and safety regulations are followed.Interacting with customers and suppliers, answering questions, and resolving issues.Tracking and reporting on operational performance.Maintaining policy and procedure documents.

Cairo, Cairo, Egypt

Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car.Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, including comparing different competitive models.Taking customers on test drives and demonstrating vehicle features.Building a rapport with potential customers to improve the possibility of a sale in the future.Maintaining a customer database and communicating with them.Assisting customers with completing the relevant paperwork required for a successful sale to be processed.Maintaining reporting structures´and recording sales and inventory on our CRM software.Collaborating with team members to reach sales targets.Assisting with the set up of showroom and promotional displays.