Hany Ezzat Email & Phone Number

Cairo, Egypt

Sheraton

Uti World Wide Company Egypt & Based Implant At Swiss Garment Company

•To efficiently handle the operations of a customer (all traffics) •Act as liaison between UTi and its client •Assures the smooth flow of customers logistics operations and enhances the customer satisfaction.•Developing company’s business strategy to satisfy the needs of our valuable customers.•Creating a cross-functional team to ensure that the organization focuses on how people , systems & processes need to be integrated in order to deliver the customer promise & the business result •Follow the ARM strategy & assures that the plan is well-implemented•Direct contact with customer•Increase customer dependency•Represents the organization as a whole •Provide the right information to the right people at the right time•To be the customers advocate•To be an effective communications mean that will be bring each area of the business together and ensure that everyone understands•Checking and preparation of all shipping documents•Coordinating and communicating with our offices to assure smooth and speedy delivery or expediting of the clients’ shipments.•Insuring the proper invoicing in accordance to contracted rate and making sure there are no problems with accounts and payment.•Enhancing the relation with the customer through his/her immediate contacts and other decision makers within the customer premises.•Qualifying all the opportunities of new business from the customers that we are not handling at moment and coordinating with her / her direct manager to gain this business.•Receive request for reservation •Prepare daily reports and monthly report on the status of the shipments to client. •Deliver / provide the shipping documents to client logistics manager. •Receive emails from client concerning the shipments and make reply to them. •solve any problems concerning the shipping process before the shipment reach client premises.

Bachelor'S Degree, Commerce & Foregin Trade, Good

High School