Management• Contributed to building “Global Network Activation” team from scratch with managers & colleagues. • Acted as the Single Point of Contact (SPOC) for the related technical activities with the practice team & product owner.• Assigned as SPOC for many projects "Migrations of all Saudi Airlines Sites switches Upgrades" & "Migration of Corporate CISCO switches to ARUBA switches" including frequent meetings with stakeholders.• Provided guidance for team members, especially on the dedicated services & products beside the training to the newcomers. • Successfully developed and implemented new customer service policies .and procedures resulting in a 15% reduction in customer complaints.• Skilled in working with cross-functional teams to deliver projects on time.

Network• Deployed, configured, and maintained Cisco Enterprise, Palo Alto, and more firewalls, routers, switches, and wireless networks.• Developed configuration templates, upgrade procedures, and network modification standards.• Technical expert in "Cisco Content Switch", Ethernet in the First Mile (EFM) switches and ARUBA access switches.• Well known for many other vendors devices such as (Palo Alto, Fortinet firewalls, Riverbeds, Juniper switches, Airport Hub customer's Huawei managed Routers and Actelis Networks). • Managed as an expert different kind of vendors switches (CISCO switches, CISCO firewalls, EFM switches, ARUBA switches and SITA managed Huawei routers). • Completed successfully about 20 services & business-related training.• Accomplished more than 4000 successful tasks in 95% of the world areas provided to over 2800 customers by developing & implementing the required technical configuration.