∼ Leading strategic development of all technology.∼ Implementing more efficient technology and technological processes∼ Analyzing current technology and advising on how it can be improved∼ Ensuring the IT department is running effectively and smoothly∼ Aligning technology and business strategy as well as defining goals∼ Liaising closely with both technical teams and management∼ Setting technical standards and ensuring these are followed

Achievements:∼ Driving & reshaping work flow process for the company policies to match consumer & enterprise needs with efficient management of the sales & presales team, which resulted on enhancing sales by almost 50% on a duration of 2.5 years.∼ Mentoring & coaching employees (sales & presales teams) to develop their skills through trainings to understand more about the new international trends related to the IT & IOT solutions & enhance their soft skills to match the international… Show more Achievements:∼ Driving & reshaping work flow process for the company policies to match consumer & enterprise needs with efficient management of the sales & presales team, which resulted on enhancing sales by almost 50% on a duration of 2.5 years.∼ Mentoring & coaching employees (sales & presales teams) to develop their skills through trainings to understand more about the new international trends related to the IT & IOT solutions & enhance their soft skills to match the international standards. ∼ In Cooperation with other division heads of the company; we have defined new value proposition / each new & developed product and / or solution to position it in the right way within the company portfolio & position it to the right segment in the market.∼ Established & Developed new relations within the local ICT value proposition players (locally & internationally) to introduce the new solutions to the local consumer & enterprise customers which resulted on top achievements & promoted our level of partnership with the top ICT players to higher levels.Role: Sales Support Manager:∼ Design & implement company sales strategies, working to ensure profitability & continued revenue growth.∼ Produce revenue forecasts & devise methods of making more accurate predictions.∼ Establish expectations for & train sales staff to meet sales objectives.∼ Oversees workflow of all business processing including preparation of reports, charts, and other statistics to direct the sales department.∼ Initiates & tracks orders to completion. ∼ Assists with budget management to ensure expenses meet target goals. ∼ Handle & resolve complex customer requests or complaints. ∼ Develops & implements promotional events and interacts with external dealers & vendors to increase sales volume. ∼ Responsible for employee development, formalized & scheduled training programs for assigned employees.∼ Responsible for developing, implementing & monitoring departmental goals and KPIs. Show less

Achievements:∼ Enhanced sales by 15% on average through efficient management of road shows program for META region ∼ Distinguished for organizing 455 events and trainings sessions (Corporate, Government, RCO, Retail Road shows, MNCs, Internal) for at least 20,000 people on new technologies across the Middle East∼ Recipient of 12 awards (3 Goodie drawer Level II Award – from WWICS, 1 Ultra book campaign Award, 3 Spontaneous Award Level II, 2 META recognition Award, 2 EMEA Thank you… Show more Achievements:∼ Enhanced sales by 15% on average through efficient management of road shows program for META region ∼ Distinguished for organizing 455 events and trainings sessions (Corporate, Government, RCO, Retail Road shows, MNCs, Internal) for at least 20,000 people on new technologies across the Middle East∼ Recipient of 12 awards (3 Goodie drawer Level II Award – from WWICS, 1 Ultra book campaign Award, 3 Spontaneous Award Level II, 2 META recognition Award, 2 EMEA Thank you Award for TTM acceleration, Telco category of the 2010 World Ahead Cup Award – From John Davies -VP)∼ Significant contributor to Intel deals/ tenders for Tablets and Smartphones across the Middle East∼ Accomplished average 18% YOY increase in channel sales and reduced average time to market for new products by 15% through design in /win for around 2000 samples (Intel products and POCs) across 250+ Middle East accounts∼ Define/ implement strategies aimed at retention/ enhancement of existing market share across the target market segment.∼ Liaise with the management in accomplishment of strategic objectives of the business unit∼ Design sales marketing plans and set up strategic partnerships with internal teams in rendering sales support across target market segment∼ Restructure business strategies based on collated market intelligence on competition and other market trends∼ Prepare forecasts, design proof of concepts and participate in major tenders to bid for platform enabling projects∼ Involved in end to end management of complex business transactions from deal conception and negotiations to contract closure with assigned customers∼ Collaborate with internal groups/ business units/ external parties pertaining to system modeling, development of simulation technologies and accomplishment of product growth∼ Work on development of use cases based on business requirements∼ Sharing on placing go to market strategies. Show less

• Strategy building for growing Intel business and accelerating revenue growth and profitability with new assigned customers with accountability for delivering well-established & strategic plans to management.• Develop sales plan and partnerships with collaborative internal parties to drive sales support in each segment.• Understand competitor's strengths & weaknesses relative to the platform strategy chosen and work with other Sales and technical teams to create and revise the strategy… Show more • Strategy building for growing Intel business and accelerating revenue growth and profitability with new assigned customers with accountability for delivering well-established & strategic plans to management.• Develop sales plan and partnerships with collaborative internal parties to drive sales support in each segment.• Understand competitor's strengths & weaknesses relative to the platform strategy chosen and work with other Sales and technical teams to create and revise the strategy as needed.• Forecast, win, and claim platform enabling projects, deployments, proof of concepts, key target tenders and scaling projects as defined by management directions.• Formulate and drive compelling communications to a wide variety of Internet and Cloud Provider Datacenter accounts.• Drive complex business transactions from deal conception and negotiations to contract closure with assigned customers which positively and significantly impact the business bottom line and/or competitive position.• Create new business opportunity and use cases, drive business transactions from deal conception and negotiations to contract closure with companies which positively and significantly impact the business bottom line and/or competitive position.• Establish deal structures and business models comprehending statements of work, go to market strategies, etc. as appropriate for the business.∼ Played key role in winning various tenders from major governments and private entities across the region Show less

∼ Functioned as Contact Centre Manager for L1 support catering to activities like vendor management/ trainings, tools usage and infrastructure requirements∼ Worked on Arabic Language localization requirements in the web, tools and telephony content∼ Significantly reduced costs through enhanced coverage of SSSA, ELN, GCC and French speaking countries from Europe∼ Designed effective tenders and rendered enterprise support to acquire crucial business deals amidst stiff competition∼… Show more ∼ Functioned as Contact Centre Manager for L1 support catering to activities like vendor management/ trainings, tools usage and infrastructure requirements∼ Worked on Arabic Language localization requirements in the web, tools and telephony content∼ Significantly reduced costs through enhanced coverage of SSSA, ELN, GCC and French speaking countries from Europe∼ Designed effective tenders and rendered enterprise support to acquire crucial business deals amidst stiff competition∼ Enhanced client satisfaction through prompt resolution of issues and qualitative service delivery Show less

Managing all the running Business for all the openinng projects for Hardware implementation, Network infrastructure desgin and also managing the software department as a project manager.owning Achiving the quota for the whole company and marketing of our solutions.

Managing the company'sTechnical activities regarding the implementation of the networks and integration of the servers, workstations, Desktops and Notebooks.Managing the whole technical team by assgining the tasks and managing the support contracts between the company and the clients.