Hanyi Meng Email & Phone Number

Irvine, California, United States

• Execute new client implementations each month, ensuring a seamless transition to our cloud-based software solution.
• Provide back-office support to existing clients, addressing inquiries, resolving issues, and completing tasks in a professional and timely manner.
• Manage and strengthen client relationships by gathering documents, managing project requirements, and tracking multiple Extract, Transform, Load (ETL) projects from legacy products to the cloud-based solution.
• Utilize data analysis techniques to collect and analyze competitor data and client usage, identifying new business opportunities.
• Collaborate with internal departments to ensure the highest standard of quality in critical tasks, meeting or surpassing client and company expectations.
• Reconcile client ledgers against bank statements and/or bankruptcy administration principles, ensuring accuracy and compliance.

Irvine, California, United States

Prepare and file accurate individual and business tax returns, ensuring compliance with federal and state regulations.Conduct thorough tax research to stay updated on tax laws and changes, providing clients with informed advice.Assist clients in maximizing tax deductions and credits, delivering tailored solutions for optimal financial outcomes.Provide.

San Gabriel, California, United States

 Built Excel dashboards to track retail KPIs such as inventory turnover, average transaction value, sales per square foot, etc., and proposed sales and operations improvement strategies based on KPI tracking Greeted customers, and helped them choose products; handled customer compaints via phone call and email Screened 1k+ resumes, interviewed 100+.

Ontario, California, United States

Drive sales by establishing and maintaining customer relationships, exceeding monthly targets by 20%.Provide expert product knowledge, styling advice, and personalized service to ensure a memorable shopping experience.Proactively engage with customers to understand their needs and preferences, offering tailored solutions.Collaborate with team members to.

City Of Industry, California, United States

 Conducted research on customer demographics and purchasing behavior based on company data and focus group interviews, presented customer insights to the sales and marketing management team Built a handy Excel-based tool for the client service team to interactively fetch customer demographics and understand customer preference based on customer insights.

Computer Software Engineering

Bachelor'S Degree, Economics, Statistic