A Muslim, Egyptian-Canadian, experienced software professional with a background in agile/scrum, project management, quality, and process improvement My background includes working with international and remote teams, and working on both agile and traditional projects Highlights of my career include:• Certifications: PMP, Professional Scrum Master (PSM I), and ITIL, which all helped me to do my job better• Agile/scrum instructor at Udemy, achieving an excellent course rating• Experienced in introducing change, e.g. agile processes and tools like JIRA, in order to help teams work better• Managed and helped to deliver international projects• Experienced in mobile development and digital transformation projects• Worked as a developer at Microsoft headquarters (USA)Why I hope I’m a good fit for management roles:• I am very organized and like to keep track of work• I really like quality and compliance• My diverse background• Combining both certifications and practiceSummary of my customer-facing experience:• Conducting presentations to the customer• Meeting with the customer to agree on how to audit project deliverables• Meeting with the customer to collect requirements• Conducting gap analyses of customer environments• Training customer personnel in project management and other processesI have worked in the United States, Canada, and Egypt. I have also conducted numerous business trips to the Arab Gulf. I have communicated with partners from around the globeNote: I am fluent in English