Senior Project Manager
Current• Manage the delivery of the assigned project(s) to ensure successful delivery in terms of quality, timelines; and cost; besides complying with policies and standards.• Review proposals to ensure that the technical scope is covered and in line with the financial proposal and ensure there are no hidden risks.• Manage customer expectations and needs; maintain and enhance customer satisfaction.• Liaise with customers to show value proposition and differentiation and act as a business partner by providing ideas, recommendations & consultancy.• Manage delivery operations; identify pitfalls; gaps; and risks; and provide necessary resolutions in coordination with the different stakeholders in the organization.• Manage a team of employees from a delivery perspective throughout the project lifecycle, manage their allocation, and ensure their proper utilization.• Provide coaching; and feedback to team members as needed as well as moral support to maintain productivity and employee engagement.• Manage the project's revenue and profitability as well as ensure invoicing and payments are done promptly.• Plan and manage the project budget and maintain the project’s GM.• Report project progress; revenue achievements; challenges; changes; and results.• Assist the account/program manager in communication with the commercial team on pipeline reviews and assist in generating leads.• Drive accountability for the improvement of service delivery metrics.
