Hany Wissa Email & Phone Number

Cairo, Egypt

• Manage the delivery of the assigned project(s) to ensure successful delivery in terms of quality, timelines; and cost; besides complying with policies and standards.
• Review proposals to ensure that the technical scope is covered and in line with the financial proposal and ensure there are no hidden risks.
• Manage customer expectations and needs; maintain and enhance customer satisfaction.
• Liaise with customers to show value proposition and differentiation and act as a business partner by providing ideas, recommendations & consultancy.
• Manage delivery operations; identify pitfalls; gaps; and risks; and provide necessary resolutions in coordination with the different stakeholders in the organization.
• Manage a team of employees from a delivery perspective throughout the project lifecycle, manage their allocation, and ensure their proper utilization.

Cairo, Egypt

- Responsible for delivery excellence and application of best practices- Manage the delivery of the assigned project(s) to ensure successful delivery in terms of quality, meeting deadlines, and cost.- Manage customer expectations and needs and work on enhancing customer satisfaction.- Liaise with customers to show value proposition and differentiation and.

Cairo, Egypt

- Responsible for delivery excellence and application of best practices- Manage the delivery of the assigned project(s) to ensure successful delivery in terms of quality, meeting deadlines, and cost.- Manage customer expectations and needs and work on enhancing customer satisfaction.- Manage delivery operations, identify pitfalls/gaps, and provide.

Cairo, Egypt

Managed Cloud Migration and Cloud Cost Optimization Projects (AWS/Azure) for several high-profile multinationals based in Europe and Egypt.- Co-Managed and architected the plan to migrate 30+ servers to a new AWS environment for Syngenta.- Co-managed and planned an optimization plan for Syngenta to reduce AWS monthly costs by around 50%.- Co-Managed cloud.

Cairo, Egypt

Outsourced on three separate contracts to Vodafone International Services (VIS).WIAM (IDM) Service Manager:- Management of WIAM (IDM) during maternity cover- Continually improved WIAM service, working with local markets and stakeholders.- Delivered root cause analysis and subsequent solutions to local markets.System Engineer: Enterprise Applications.

Al Jizah, Egypt

- Conducted fact-finding investigations in order to create practical reporting solutions for large clients.- Reviewed current systems and IT processes and analyzed system capacity.- Used data and process modeling techniques to create clear system specifications for the design and development of system software.- Acted as a technical expert and central.

Al Jizah, Egypt

- Supported EMEA customers; identified, investigated, and analyzed customer issues, deploying fixes.- Produced clear and concise documentation of support deliverables.- Conducted analysis, validation, and documentation as part of incident management.

Master'S Degree, Business Administration And Management, General

Bachelor'S Degree, Computer Science