I actively participated in the company's global strategy session, where I proposed two key projects. The first involved calculating Gross Profit Margin (GPM) on current projects to better understand the difference between GPM and Net Profit Margin (NPM), which highlighted administrative costs and project profitability. The second project was the creation of an Account Development Plan (ADP) to further engage teams in upselling solutions that align with client needs. Both projects were… Show more I actively participated in the company's global strategy session, where I proposed two key projects. The first involved calculating Gross Profit Margin (GPM) on current projects to better understand the difference between GPM and Net Profit Margin (NPM), which highlighted administrative costs and project profitability. The second project was the creation of an Account Development Plan (ADP) to further engage teams in upselling solutions that align with client needs. Both projects were successfully implemented. The GPM analysis revealed significant administrative expenses, leading to a review and reduction of these costs, thereby increasing company revenue. The ADP was piloted successfully, encouraging teams to think proactively about how they could directly contribute to client satisfaction by providing tailored solutions.All processes under my ownership were successfully transferred to new process owners, ensuring a seamless transition within the process life cycle. Thanks to thorough documentation, visualization, and clear descriptions, the handover was completed efficiently without unnecessary delays.I implemented a process documentation system accessible to all company members, which empowered departments to document their own processes independently. My role was to guide and refine these newly created processes. Additionally, I introduced a system for collecting and reporting necessary improvements across all company processes, including the implementation of a board that provided transparency on the number of improvements being made and who was responsible for themKey results: - Developed the core process for maintaining processes.- Developed a process for identifying and managing process incidents- The GPM project led to a 8% reduction in administrative costs and increased project performance from 55.20% to 66.95% .- With the ADP project, teams began independently generating ideas to improve clients' businesses and conducting presales Show less

Ownership of processes- Presale process- Estimate Process- Resource management- Presale process - developed processes from initial draft to full implementation, actively engaging the team in process development. Created BPMN diagrams and RACI matrices, and designed comprehensive artifacts for each stage of the process, including timelines, communication plans, presale templates, and flow plans. Led activities related to process control, management, measurement, and… Show more Ownership of processes- Presale process- Estimate Process- Resource management- Presale process - developed processes from initial draft to full implementation, actively engaging the team in process development. Created BPMN diagrams and RACI matrices, and designed comprehensive artifacts for each stage of the process, including timelines, communication plans, presale templates, and flow plans. Led activities related to process control, management, measurement, and continuous improvement.- Estimate Process - developed the primary template for cost estimation and refined it to enhance clarity and accuracy. This improvement fostered transparency between the client and the company, ensuring that all parties clearly understood their commitments. Additionally, I led activities focused on controlling, managing, measuring, and continuously improving the process.- Resource management - Implemented a measurement system to monitor resource allocation and optimize workload management. Actively participated in building project teams and streamlined the process by automating and categorizing resource requests. These improvements increased efficiency, enhanced control, and accelerated response times for critical resource needs.Documented and modeled all processes within the HR department, with a particular focus on automating the onboarding process. Developed a comprehensive onboarding course for all newcomers, complemented by role-specific training modules.Participated in a global strategy session for the company, contributing to the development and alignment of strategic initiatives.Key results:- The estimation process doubled its capacity, handling approximately twice as many estimates. Processing time per estimate was reduced by 37%, and the cost per estimate decreased by 30.5%.- The presale process became transparent and introduced measurable tracking- HR reduced their onboarding time by approximately 10% and can now onboard multiple employees simultaneously. Show less

- Made Frontend department - Making ADP for each member of department - Improve Frontend processes - Hiring Frontend developers - People management - Conflict resolving - Participate in presales processes- Code review

Mentoring for newcomers in Frontend

Improve main web portal and some fixes in launcher game World of Tanks

Work in outsource projects

Fast export PSD to HTML

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