Managed DevOps team to support the operation and maintenance of different product linesIncident management of various environments, identity the potential risk & problems, continue to improve the SLA/SLORelease management for software update and hotfixProblem management for troubleshooting and problem resolving. Be responsible for online and offline data center management, micro-services governance, resource & cost optimizationResponsible for cloud product selection, design of high-availability technical architecture, and implementSystem automation with CI/CD, increase the work efficiency of the project cycle, deal with continuous delivery and reduce repetitive workloadPrepare relevant operation and maintenance technical documents and improve operation and maintenance systems and processes;Participate in team building, cooperate with the product, R & D, testing, safety, and other departments, and promote the whole team to complete the teamwork betterRoles and responsibilities are part of the workManaged operation 50%Communication and coordination 30%Project management 20%

Responsible for the planning and design of SAP 4+1 cloud infrastructure, including Alibaba cloud, AWS, azure, GCP and the data center built by itself around the worldSelect and verify cloud solutions, write design plans, performance test reports, cloud planning, disaster recovery solutions, etc. according to customer business scenariosCooperate with delivery team to complete the cloud project, solve problems and write RCA documentsResponsible for planning and designing cloud infrastructure management tools, including application, middleware, distributed storage, virtual network, etcDocking with support cloud tool development engineers, continuously optimizing cloud tools, and promoting the iterative launch of cloud tools on cloud platformRoles and responsibilities as part of the workCustomer support 10%requirements analysis 10%Cloud solution testing and validation 80%

Operation for China Unicom - Telit IoT platform device1.10646.cn, technology support for 1.5 million devices with 1700 + customersOperation for 7 global sites of Telit IoT platformBuild special small instance for key customers, including server cluster, architecture network VPC, setup middleware of MQTT / Coap / LwM2M, then design high availability database cluster.Design automatic deployment application software via puppet & rundeck, Nginx proxy, Redis cache, Elasticsearch, Kibana, MongoDB, etc.Monitoring system via check_MKMK / Nagios, graphic/grafana DashboardCollection log from log server build by GraylogProcessing alarms and application performance issueApp release and upgrade of the platform, repair IoT platform bugs by hotfixTechnology supprt implementation IoT project, including PLC, driver,workbench application, Edge gateway, data encryption and uplink, data decryption in cloud side, business logic calculation, cloud trigger design, AT command set to device, etc.Roles and responsibilitiesTechnical operation 50%Ccustomer support 50%

Cooperate with Carrefour Group strategy to formulate department plan, compile budget, formulate IT management process and optimize organizational structureResponsible for the R & D and technical support of Carrefour's retail platform, participating in the whole life iteration cycle from requirement management to application go live.Requirement management. Connect with business departments, organize business processes and rules, understanding of business requirements and transform business requirements into technical solutions.Project management. Overall plan R & D project operation. According to project management practices, manage technology projects (risk, budget, timetable, stakeholders and suppliers), track progress according to existing team resource allocation tasks.Managed operation. support for core retail platform and 70+ subsystem, ensures the stable operation of 7*24 and supports for two IDC including 1000+ servers, 400+ stores and 12000 business users.Change management and release management, responsible for software version management, new version online assessment and approval change, collaborative development, testing, deployment and other departments of new functions.Management of events and problems, monitoring and handling of various events on the retail platform, coordinating the turnover and handling of transactions between departments.Team management, management of a small group of 30+ people, responsible for recruitment, training and echelon construction, including monitoring, service desk, L1/L2 support, R & D, testing, release and QA.Business compliance. Other contractual obligations for managing software licenses and technologies, financial approval, asset management, and so on.Roles and responsibilities account for the working partR & D management 40%Managed operation 40%Team management 10%Asset compliance 10%

Deliver products, solutions, platforms, services to customers to meet customer expectations and maximize business goals with ITPROAccording to the company's budget and strategic planning, adjust and revise the various cost and revenue expectations, implement the monthly & quarterly work plan, complete the annual plan Responsible for domestic Retail Banking Services projects and managed operationsManagement of billions of 3 cost centers, including China Standardization Operation Environment, Security Uplift and Datacenters Responsible for the whole project and achieve the final project objectives, monitor and control the activities of the projectManaged around 70 people resource for the project and managed operation, support 23 branches office about 800+ end users, 1000+ terminals devices, 200,000+ end customersManage resources, coordinate resources for cross construction in different projects and operations, coordinate support staff in different regions to help solve customer problem escalation.Personnel requirements definition, recruitment, training and growth to meet changing business needsIt equipment asset manager, responsible for managing all kinds of software hardware resources compliance and maintenanceCommunicate regularly with internal teams and external customers to remove barriers and balance risks and profits.Manage the relationship between suppliers and third party suppliers, coordinate contracts, procurement, payments, audits, etc.Follow standard business processes and continually improve existing processesRoles and responsibilities are part of the jobFinancial Management 50%Project Management 20%Operation Management 20%Supplier Management 5%Asset Management 5%

Provider technology to operation GEMS services, we are managed over 24K Aurora users and 290K Non-Aurora users in Global End user Management Services. Solver complex incident in global areaProblem and changeCooperation with regional IT experts Executive Problem investigate for GEMS servicesExecutive change management / Impact analysis / design / development and testingAs part of virtual services team for Workplace & Network servicesWork as part of release management services to rollout security updates & application program to the global end users and servers.

Daily IT operation on commercial trading platform, managed over 14K+ services devices in the world which is facing millions of end user include Windows Phone / Surface / XboxIncident management, incident process, IT Service Delivery Distribution Management Services Delivery Escalation, and in accordance with the specified service level agreement SLA updated the feedback Analyze data and summarize the reasons and archived to service delivery distribution SDE, trading BUG, project BUG, global issues tracking system KPI performance appraisal management event handling Weekly Monthly cause of the problem and report on the results summary Optimize the quality of service

Responsible for the company's IT department overall planning and implementation of IT projects Responsible for the day-to-day running of the company's IT system, monitoring and maintenance of the corporate network core system Responsible for the implementation & deployment Plat vs Zombies, Zuma, Bejeweled test and production environments configured system architecture Responsible for contact with the relevant departments, PopCap parent company, EA, EAI and other companies and Cohesion Responsible for the company's computer system hardware and software procurement, software license updates and upgrades

Data center solution delivery, including system architecture planning, data center room, cabinet, weak, network, telephone, VOIP, servers, operating systems, applications, storage, database construction. Project changes according to customer requirement, customer training, preparation of maintenance manuals, user manuals etc.. Team management, control project time node, project progress, at the expense management and recruitment

Local Server and Network administration Maintaining the company standard Logistics System,such as AD/Exchange/Logistics/Warehouse/Seaborne/Cargo/Finance. Support staff on desktop/laptop environment base on winxp/win7/office