Haoer Liu Email & Phone Number

Melbourne, VIC, AU

Online

• Content Creation and Engagement:o Filmed, edited and posted more than 500+ original videos on TikTok, attracted a total of 549K fans; gained nearly 970K likes for a single post.o Filmed, edited and posted more than.
• Brand Collaboration: Collaborated with multiple brands to support sales promotion through ad campaigns and collaborations.
• E-Commerce Management: Successfully launched and managed an online clothing store, achieved an average sale of ¥30, 000 per month during COVID -19.

Melbourne, Victoria, Australia

• Conducted a thorough current state analysis, including business needs, persona analysis, and customer journey map; Harnessed the power of SAS VA Data Resource Explorer and Report Generator to craft user dashboards and.
• Utilised WBS and Gantt Chart to specify tasks and roles for each phase within planned time (5 weeks); Monitored team progress and solved team problems with Agile Scrum management tool.
• Conducted a tailored and effective governance framework to manage client-company relationships; Established six essential principles for both parties to adhere to, leading to a formal sign-off.

Shenzhen, Guangdong, China

• Product Training Coordination: Assisted managers in organising sales training sessions with various partners like Huawei, Lenovo and DELLEMC for various IT products, including desktops, laptops, servers and storage.
• Sales Operations Support: Managed sales orders; monitored sales progress; oversaw deliveries and acceptance, handled remittances, and provided regular reports to the manager.
• Technical Project Participation: Worked with the sales team to track projects, research customer IT needs, facilitate communication and assist in developing project plans, ensuring successful IT solution deployment and.

Jiaozuo, Henan, China

- Eight years of dancing experience, three years of Latin, five years of jazz and K-pop- Four years of dance blogging experience- One year of teaching, teaching adults jazz and K-pop

Beijing, China

• Personalized Styling: Tailored in-store clothing for customers, providing styling tips, enhancing theirstyles and significantly boosting return rates and customer loyalty.
• Social Media Engagement: Utilized social media to inform customers about new products, leading to anincrease in local clientele.
• E-Commerce Development: Collaborated with a colleague to establish an online store during theCOVID-19 pandemic, successfully surpassing typical in-store sales through effective TikTok marketing.
• Customer Support: Consistently prioritized customer satisfaction and resolved refunds and after-salesservice issues with strong communication and problem-solving skills, reducing customer churn.

Master Of Information Systems, It And Engineering

Bachelor Of Information Systems, Business, Management, Marketing, And Related Support Services