• Collaborating with the wealth manager, learning the sales process of financial products and assisting clients in portfolio management and investment advice.• Organising customer and financial product documentation, handling customer queries and complaints.• Supporting the lobby manager in daily customer service operations, learning customer reception, problem solving and presentation of banking products.• Improving communication skills and deepening knowledge of banking services… Show more • Collaborating with the wealth manager, learning the sales process of financial products and assisting clients in portfolio management and investment advice.• Organising customer and financial product documentation, handling customer queries and complaints.• Supporting the lobby manager in daily customer service operations, learning customer reception, problem solving and presentation of banking products.• Improving communication skills and deepening knowledge of banking services and investment products. Show less

Partecipated in Orchestrations of 12 bilateral events and partnered with Chinese and local Italian stakeholders to bolster Sino-Italian business ties in Padua and the Chamber has attracted more than 50 enterprises to join within two years.Involved in Executing bilingual marketing campaigns targeting both Italian and Chinese communities.