• Documents procedures and scripting in Confluence• Keeps track of tasking in JIRA• Performs vulnerability scanning of servers using Nessus• Performs vulnerability scanning of web applications using Burp Suite Professional• Performs security testing of web applications with the use of multiple tools bundled on Kali Linux• Administers a Harbor repository• Administers Windows 2012 server services such as Active Directory and DNS• Installs multi-node Docker based web applications on Centos VMs• Installs web applications in Kubernetes clusters• Performs administration and troubleshooting of Kubernetes clusters• Performs security and compliance testing of Kubernetes clusters using tools such as Kube-Bench, Kube-Hunter, and KubiScan• Performs administration tasks in vSphere such as deploying CentOS and RHEL VMs, creating templates, and creating and reverting snapshots• Created a bash script to register a RHEL VM to RHEL subscription manager• Created a bash script to pull database information from an SMB share on the network and ingest it into a containerized MongoDB database• Created a bash script to pull a Docker image from an SMB share on the network into a CentOS VM and swap out the container associated with that Docker image• Created a PowerCLI GUI to speed up vSphere administration tasks such as: ◦ Synchronously powering on/off multiple VMs ◦ Synchronously creating snapshots of multiple VMs ◦ Synchronously reverting snapshots of multiple VMs ◦ Deploying and configuring a Windows VM using a template ◦ Synchronously deploying and configuring multiple CentOS or RHEL VMs using templates• Created a Python script to configure network configuration, hostname file of CentOS VMs• Created a batch file to configure network configuration on Windows desktops• Deployed and configured an SMTP server for testing email notifications• Deployed, configured, and administered a WSUS Server• Automated web application testing with Python and Selenium

• Applied asynchronous programming principles to C# Windows Presentation Foundation applications in Visual Studio 2015 Community Edition• Derived graphs from a REST API served up by a Tomcat server• Programmed visualizations with JavaScript's Data Driven Documents library• Visualized data with Banana on an Apache Solr search engine• Developed web components using Polymer JS• Gained experience with NodeJS, Socket.io, AngularJS, JQuery, JSON, Docker, and MongoDB.

• Supported Software Resellers, IT Professionals and end users with the installation/update, configuration, and usage of complex document management system• Provided excellent support via phone, e-mail, and chat to Software Resellers, IT Professionals, and end users• Documented troubleshooting, escalation procedures, and solutions• Provided solutions to complex industry specific needs utilizing product knowledge and technical skill set

• Ensured timely handling of trouble tickets escalated from Level 1 Analysts• Utilized remote support software to troubleshoot and support customers• Dispatched third party technicians as needed• Managed Active Directory users using Quest Active Roles• Handled end user and corporate office communications• Acted as a point of escalation to other departments• Documented end user request using several ticketing systems

• Took incoming help desk calls• Troubleshot hardware, software, network and procedural issues for multiple retail chains around the world• Escalated issues to higher tier to be escalated to hardware/software vendors• Documented solutions to various issues in several ticketing systems

Attended Boot Camp from August to November 2000.Attended electronics schools from November 2000 to July 2001.Attended CIWS(Close-in Weapon System) school from December 2001 to June 2002.Maintained, Operated and Troubleshot $3 Million CIWS mounts aboard USS Ticonderoga CG 47(July 2002 - September 2004) and USS Kearsarge LHD 3(October 2004 - August 2006.)