Harald Bernberger

Harald Bernberger Email and Phone Number

Hoteldirektor / F&B Manager / Fokus on Guestsatisfaction & Internal efficiancy Hotel & F&B Logistics / Lean Mgmt @
Harald Bernberger's Location
Bad Hofgastein, Salzburg, Austria, Austria
Harald Bernberger's Contact Details

Harald Bernberger work email

Harald Bernberger personal email

n/a
About Harald Bernberger

Well-organized, creative, passionate and innovative, open minded Hotel director, a full of heart and soul hospitality person, with a profound hands on mentality. Highlight of my top capabilities, which display some of my strong values:A) Deep industry Experience: 25 years+ of cruise, hotel and tourism management experience in diverse, highly competitive and global setting;B) Outstanding Subject Expertise & Technical Knowledge: Highly trained, hands-on and practical in-depth hotel operations-, service deliver excellence and multiple operating approach expertise;C) Unwavering Costumer Focus & Result driven: Always thinking about the costumer from an end-to-end perspective; creating unforgettable experiences and exceeding performance targets and expectations;D) Passion for Talent: Proven track record in amazing teams, creating inclusive and diverse environments and a destination for talent, allowing individuals to follow their purpose and deliver outstanding results;E) Unique Leadership Capabilities: Highly passionate about everything I do, highly energetic, out of the box thinker who excels in creating a one-of-kind experience for your customers.

Harald Bernberger's Current Company Details
Viking River Cruises

Viking River Cruises

Hoteldirektor / F&B Manager / Fokus on Guestsatisfaction & Internal efficiancy Hotel & F&B Logistics / Lean Mgmt
Harald Bernberger Work Experience Details
  • Viking River Cruises
    Hotel Manager
    Viking River Cruises Feb 2022 - Present
    Danube Operation
    In charge of entire 4 Star plus Hotel Operation onboard a River Cruise vessel with 48 international crew and up to 190 english speaking guests.
  • Seachefs River Cruises
    Hotel Manager
    Seachefs River Cruises Jun 2021 - Jan 2022
    Rhine Operation
    In charge of the entire Hotel Operation onboard River Vessel with 46 international Crewmembers and 180 German speaking guests
  • None
    Family Time Through Pandemic Reasons
    None Apr 2020 - Jun 2021
    Due to pandemic issues and worldwide Set back in the industry time was used for private studies and education.
  • Janus Hotelbetriebs Gmbh Bad Gastein
    Operation Manager (Hotel / F&B)
    Janus Hotelbetriebs Gmbh Bad Gastein Nov 2019 - Apr 2020
    Bad Gastein, Salzburg, Österreich
    Operation Manager (Hotel / F&B) - Janus Hotelbetriebs GesmbH Bad Gasteinwith 7 hotels (800 beds in the Salzburger Hof, Hotel Eden, Hotel Post, Hotel Wildbad, Skilodge Reinecke, Hotel Gisela, Villa Orania, Hotel Goethehof, 6 different a la carte restaurants, 4 bars, one Apres Ski Location (Silver Bullet Bar), 6 Staff houses with 180 employees the biggest hotel operation in the valley responsible in cooperstion with the General Managers to activaly monitor, control and support the hotel and restaurant opertion in all outlets and hotels. To step in with an hands on mentality in supporting the employees as well as setting up work logisitcs to improve efficience in the operation.
  • Chefpartie Catering - Birngruber Gastronomie
    Betriebsleiter - Managing Director Operations
    Chefpartie Catering - Birngruber Gastronomie Mar 2019 - Oct 2019
    Salzburg / Munich
  • Aida Cruises
    General Manager / Hotel Director
    Aida Cruises Sep 2006 - Jun 2018
    Rostock Und Umgebung, Deutschland
    In charge from 320 up to 800 International Hotel & Entertainment Crew - Led start up and launch operations on several cruise vessels. - Oversaw planning, monitoring, implementing, training and executing of all guest related services on board the ship inclusive but not limited to all F&B, Hotel Services, Entertainment, Kids program, Housekeeping, Reception, Land Excursions, Leisure departments - Spa, Photo, Casino, Art and retail.- Monitored and oversaw continuous improvement strategy including Quality the AIDA product, company philosophy and all guest service concerns.- Controlled / monitored, assured quality of the delivered services and products including cost and revenue. - Transformed hotel division from a start up crew count of 944 to a more efficient operating team of 860 crew with smart engineered duty an assignment planning and reducing at the same time overtime with professional and flexible managed time control and adjusting back of the house logistics
  • Britannia Ship Services Limited Apollo Ship Chandlers.
    Operations Manager
    Britannia Ship Services Limited Apollo Ship Chandlers. Feb 2005 - Jun 2006
    Miami/Fort Lauderdale Und Umgebung
    Apollo, is a US based Catering Company with F&B and Hotel concessions on the Delphin Renaissance, the Oceania, Regent and of Island Cruises. Fleet. Delphin Renaissance was a German 4 star plus rated cruise ship / worldwide itinerary.- Monitored and oversaw all F&B related services including the supporting logistics ashore. (Purchasing Logistics and supplies worldwide)- Created special F&B events, special dinners with local food, created theme evenings with typical F&B features- Improved efficiency ratio by 20 % through efficient work logistics.- Controlling / monitoring the quality of the delivered services and products incl. cost and revenue.- Selected and hired new Management and F&B Crew for Apollo Ship Chandlers in Europe. (For all 6 vessels operated by Apollo)
  • Ligabue Catering Services Sa
    Fleet Operation Manager
    Ligabue Catering Services Sa May 2004 - Jan 2005
    Lugano, Switzerland
    Ligabue Catering Services SA, is a Catering Company based in Switzerland holding the concession for the catering or the entire hotel operation onboard several cruise vessels operating on various markets (british, latino, german and US). - Led a team of 2 Operation Managers, 1 Corporate Executive Chef, 1 Corporate Pastry Chef and Admin Assistant shore side and oversaw the food & beverage operation on 5 seagoing midsize vessels with Spanish and British customers.- Oversaw challenging business model with 5 different hotel operations for different markets. - -- - Oversaw continuous improvement process.- Created special typical F&B events, (depending on client need and request) special dinners with local food, wine, created theme evenings , theme events with typical F&B features- Led start up operations before ships started into new operating seasons or new sailing destinations.-- Improved efficiency ratio by 10 to 15%, through efficient back of the house logistics and smart crew duty planning.- Controlling / monitoring the quality of the delivered services and products including cost and revenue.
  • Celebrity Cruises, Inc.
    Brand Transformation Food & Beverage Manager
    Celebrity Cruises, Inc. Sep 2003 - Mar 2004
    Miami/Fort Lauderdale Und Umgebung
    4 Millennium class ships: all with 2400 guests – US 5 Star sailing global- Transformed operating model from working with an outsourced F&B operation consisting of 490 F&B crew (each vessel) to an in-house operation for celebrity cruises - Built strong and efficient F&B Teams. Consistently exceeded customer satisfaction targets. - Improved efficiency ratio by evaluating certain working routines in within the back of the house, to achieve more efficient work practices, professional utilization of F&B crew, with reducing cost in operational and HR factors, for the benefit of the company and the individual employee.- Controlled, supervised and approved all HR issues of 490 employees on each vessel mentioned above. (Development, Duty planning, vacation rotation, cabin assignment, Payroll and others)- Trained, supported and being in charge of Public Health working routines and habits of all F&B crew. Achieved several times highest scores in US (100 points of 100) for several inspections.
  • Radisson Seven Seas Cruises
    Hotel Director
    Radisson Seven Seas Cruises May 2000 - Aug 2003
    Miami/Fort Lauderdale Und Umgebung
    - Oversaw Hotel operations of up to 300 international Hotel Crew in the luxury segment of the cruise industry. - Led set up, monitored Quality assurance program for the upscale cruise market- Consistently exceeded costumer satisfaction targets. Ship of the year – Seven Seas Navigator - small luxury cruise ships- Oversaw continuous improvement strategy to stay on top of the business. Challenging existing luxury market with new services and new implementations.- Transformed “Back of the House” Logistics to guarantee smooth and efficient “Front of the House” operation and Service within the budgetary guidelines and quality guidelines provided by the company
  • Radisson Seven Seas Cruises
    Food & Beverage Manager
    Radisson Seven Seas Cruises Mar 2001 - May 2001
    Miami/Fort Lauderdale Und Umgebung
    In charge of 140 F&B Crew incl. Purchasing / Budget Control
  • Ligabue Catering Services Sa
    Hotel Manager Deputy / F&B Manager
    Ligabue Catering Services Sa Apr 1999 - Oct 1999
    Lugano / Switzerland
    German luxury Cruise vessel - M/S Deutschland - Led and supervised international food & beverage Team consisting of 160 crew, monitored worldwide Purchasing - Assured continuous improvement process for Quality assurance and delivery for all guest Services on a 5 star level- Organized many special events such as Wine-, Cognac-, Cocktail-, and Cigar tasting, cooking classes, local artists for guests - Created special F&B events, special dinners with local food, created theme evenings with typical F&B features- Training of new services and philosophy to reach company goals and targets.
  • Disney Cruise Line
    Beverage Manager
    Disney Cruise Line Nov 1998 - Feb 1999
    Orlando, Florida
    - Oversaw beverage operation on 16 bars (ship) and 4 bars shore side (island) with 91 Bar Crew - Transformed beverage division from 106 to a more efficient team of 91 with well thought duty an assignment planning and reducing at the same time overtime with professional and flexible time control and flexible back of the house working practices.
  • Ligabue Catering Services Sa
    Hotel Manager – Vacation Relief
    Ligabue Catering Services Sa Sep 1998 - Nov 1998
    Lugano / Switzerland
  • Poetto Shipping Comp. Ltd.
    Hotel Director
    Poetto Shipping Comp. Ltd. Feb 1997 - May 1998
    Limasol, Cyprus
    M/S Astor: 570 guests – German 4 ½ Stars rating – Sailing globalHotel Director M/S Gripsholm: 600 guests – German 5 Stars rating – Sailing globalHotel Director
  • Maritime Leisure Group
    Food & Beverage Manager
    Maritime Leisure Group Jan 1995 - Jun 1996
    Salzburg / Austria
    M/S Gripsholm: 600 guests – German 5 Stars rating – Sailing global- Led start up and launch operations. Being in charge of recruitment of 140 F&B Personnel from all over Europe. 700 applications with interviewing and evaluating new team members to build strong teams.- Trained coached and oversaw training program for all crew. (Train the trainer) to reach knowledge f product and company philosophy & mission- Created special F&B events, special dinners with local food, created theme evenings with typical F&B features- Involved in all pre – opening preparation duties for ship opening, e.g., worldwide purchasing, menu planning, setting up of Logistic within the F&B Operation- Created special F&B events, special dinners with local food, created theme evenings with typical F&B features
  • Maritime Leisure Group
    Food & Beverage Manager
    Maritime Leisure Group Sep 1994 - Jan 1995
    Salzburg / Austria
    M/S Calypso: 509 guests – German 3½ Stars rating – Sailing global
  • Maritime Leisure Group
    Dining Room Manager
    Maritime Leisure Group Jan 1994 - Sep 1994
    Salzburg / Austria
    M/S Calypso: 509 guests – German 3½ Stars rating – Sailing global
  • Maritime Leisure Group
    Training Manager For Restaurant And Bar (Start Up)
    Maritime Leisure Group Mar 1994 - Apr 1994
    Salzburg / Austria
    M/S Crucero Express: 1200 passengers – Ferry sailing Colombia / Panama- Trained coached and oversaw training program for 300 Latino crew. Ferry was picked up in Norway and during crossing to Panama City (21 days) all completely newly hired Latino crew from Panama, Cuba and Costa Rica to be trained in all aspects of service and housekeeping as well as culinary.
  • Royal Caribbean Cruises Ltd.
    Head Sommelier / Wine-Steward
    Royal Caribbean Cruises Ltd. Dec 1991 - Dec 1993
    Miami/Fort Lauderdale Und Umgebung
  • Royal Viking Line
    Head Bartender / Bar Waiter
    Royal Viking Line Nov 1989 - Dec 1991
    Miami/Fort Lauderdale Und Umgebung
  • Cunard
    Headwaiter / Chef De Rang
    Cunard Jun 1988 - Oct 1989
    Miami/Fort Lauderdale Und Umgebung
  • Hotels, Bars, Restaurants In Austria And Germany
    Barkeeper, Sommelier, Chef De Rang, Night Auditor
    Hotels, Bars, Restaurants In Austria And Germany Jun 1986 - May 1988
    Austria And Germany
    Working in diverse Hotels, Bars in Salzburg, Munich, Innsbruck, Skiresorts

Harald Bernberger Education Details

  • Hotel Business & Management School Bad Hofgastein / Austria
    Hotel Business & Management School Bad Hofgastein / Austria
    3 Years Management In Theoretical And Practical Sessions, Covering The Entire Hotel Operation
  • Wifi Salzburg   (Wifi – Chamber Of Commerce
    Wifi Salzburg (Wifi – Chamber Of Commerce
    -
  • Maritime Hotel Academy			Salzburg / Austria
    Maritime Hotel Academy Salzburg / Austria
    Graduated With Honors
  • Maritime Hotel Academy   	Salzburg / Austria
    Maritime Hotel Academy Salzburg / Austria
    Graduated With Distinction
  • Wifi Salzburg   (Wifi – Chamber Of Commerce)
    Wifi Salzburg (Wifi – Chamber Of Commerce)
  • Wifi Salzburg   (Wifi – Chamber Of Commerce)
    Wifi Salzburg (Wifi – Chamber Of Commerce)

Frequently Asked Questions about Harald Bernberger

What company does Harald Bernberger work for?

Harald Bernberger works for Viking River Cruises

What is Harald Bernberger's role at the current company?

Harald Bernberger's current role is Hoteldirektor / F&B Manager / Fokus on Guestsatisfaction & Internal efficiancy Hotel & F&B Logistics / Lean Mgmt.

What is Harald Bernberger's email address?

Harald Bernberger's email address is ha****@****msn.com

What schools did Harald Bernberger attend?

Harald Bernberger attended Hotel Business & Management School Bad Hofgastein / Austria, Wifi Salzburg (Wifi – Chamber Of Commerce, Maritime Hotel Academy Salzburg / Austria, Maritime Hotel Academy Salzburg / Austria, Wifi Salzburg (Wifi – Chamber Of Commerce), Wifi Salzburg (Wifi – Chamber Of Commerce).

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