Customer centricity is the principal driver to get and maintain happy customers. Customers in Madrid, Barcelona, Düsseldorf, Frankfurt, Hamburg, München, Amsterdam, Mexico DF and Hong Kong confirm this. Innovation and Getting Things Done are the keys to provide solutions which helps customers in Retail, Banking, Insurance, Automotive, Entertainment, Education, Food, Luxury Goods, Utilities to develop unique selling propositions and competitive advantages.

Establish, initiate and optimize partner development strategies based on company targets, product specifications, market data and budget factors.Supervise marketing and planning activities to exceed partner sales and margin goals.Enhance profitability to achieve partner objectives and drive productivity and growth from concept to implementation.Partner related sales through effective networking and marketing strategies to grow new business and increase productivity.Mentor local personnel on best practices and protocols to maximize productivity.Established and consolidated partnerships with IBM, Amazon, Microsoft, SAP, Google, UiPath, Celonis, Neptune and others.

Collagen is a platform to setup and operate intelligent NLP assistants able to communicate with customers, prospects, employees using their preferred channel as Voice, Chatbot, Social Networks and capable to integrate with backend systems as SAP, SalesForce, MS Dynamics. As the product manager I was responsible for:identifying and prioritizing potential products and services offerings to support the your organization’s strategy,formulating the vision for each of these offerings,working with customers to understand their high-level needs,identifying, prioritizing, and allocating minimum business increments (MBIs) for the offerings under development, identifying and managing functional dependencies between offerings, marketing those offerings to their potential customers,monitoring the marketplace to identify future customer needs.Collagen was implemented to solve conversational situations with employees and customers in banks, eCommerce and insurance companies and received an IBM Beacon Award.

Expansion of our company required to establish solid business in Spain's capital, northern and southern Spain

Design, launch and convert eSTAR.ai from concept into real transformation from service to product based consulting.Investigation and aggregation of potential product assets built during 10 years.Branding and commercialization of 5 products (Ribosomu, Collagen, Pepermint, Invertasa and Cowin-19).Establish team and organization model to develop and commercialize platform and products.

Design and introduce Artificial Intelligence skills into company's service portfolio, skillset and sales pitch.Successful positioning as leading provider of NLP and Virtual Assistant solutions.More than 20 successful implementations of NLP solutions achieved based on IBM Watson and IBM Discovery.Establish and consolidate teams around NLP, Machine Learning, Predictive Analytics, Image and Audio Processing.Successful partnerships established with IBM, Amazon and Google in Data and AI field.IBM Beacon Award for most innovative solution in Data & AI.

Design and introduce digital transformation and strategic ITC plans into company'¡s portfolio based on impact, agility and measurable resultsSuccessful positioning as leading provider of digital transformation and strategic ITC plans in company's market segmentAdvise more than 20 companies successfully on how technology can contribute to corporate transformation and growthCompanies in Retail, Automotive, Professional Services, Manufacturing achieved their goals following strategic recommendationsEstablish and consolidate teams around strategy consulting and planning, strategy implementation with agile concepts and explicit performance measurementSuccessful partnerships established with leanIX, Signavio, Celonis in Enterprise Architecture and business process optimization field

Convert iKey Retail Performance (iKPM) in the leading tool to drive successful change management projects focused on people change.

Define and establish operating model of newly created consulting company based on agile and lean practices.Design, implement and deploy core processes for business and service units based on corporate value chain and on lean practices.Select, design and implement cloud-based support systems to reach reasonable automatization levels and high productivity by design.Establish reporting procedures and tools to maintain executive committee informed for fast decision taking.

Advise and collaborate on strategic outsourcing projects on behalf of Chinese companies to expand operations in EuropeService performed for Chinese ITC customer to win 500 Mio. € deal leading German ITC company

Development and delivery of IT Services aligned to EBMT's objectives related with Research, Quality and Education.

Design and introduce strategic ITC plans and IT Service Management into company'¡s portfolio based on impact, agility and measurable results.Establish and consolidate teams in ITC strategy and professional IT Service Management with agile concepts, explicit performance measurement and tema empowerment.

Design and introduce Enterprise Portal Development into company'¡s portfolio based on Internet technology and SAP NetweaverSuccessful positioning as leading provider of Web-based solutions on SAP ERP landscapes in Spain and PortugalAdvise more than 30 companies successfully on how portal and web technology can contribute to better SAP installations and more productive employeesCompanies in Public Transport, Utility, Retail, Automotive, Professional Services, Manufacturing achieved their goals using our portals and web solutionsEstablish and consolidate teams around portal and web development and SAP backend integration and with agile methodologies

Design, develop and commercialize state-of-the-art reverse auction product called iSOCO Quotes.Successful positioning of iSOCO Quotes as leading solution for purchasing departments to improve negotiations and to select best performing providers.Companies in Utilities, Mining, Retail, Manufacturing achieved their purchasing goals using iSOCO Quotes.Establish and consolidate teams around strategy and operative sourcing and related services.Successful partnerships established with SAP and other ERP providers to be able for E2E solutions.

Design of software architectures of contact-center-platform in Smalltalk.Manage and develop contact-center platform as project manager, architect and developer.Coach development teams in software engineering, architectures and object-oriented programming.

Design and implementation of different projects using VisualWorks Smalltalk, VSE Smalltalk, VisualAge Smalltalk, object-oriented methodologies and a custom persistency framework.

Development of Personal Financial Assistant for Windows in C++Development of Windows Platform to develop standard financial products.

Attend and advise customers in different banking areas and branches.