Harald Mueller-Ney Email & Phone Number

I am actively driving strategic initiatives and programs pertaining to SUSE's L3 support offerings. My focus lies in meticulous planning, precise measurement, and comprehensive reporting to all immediate stakeholders. I am dedicated to fostering process adoptions, continuous improvements, and optimizing essential infrastructure. With a strong customer-centric approach, I strive to align resources with the company's mission and objectives.I thrive on embracing new challenges, as I believe that every problem holds the potential for a hidden solution.Specialties:● Demonstrating a robust technical background and a keen ability to quickly grasp new concepts● Proficient in project management, engineering management, and program management● Experienced in working with both Matrix and Classical organizational structures● Skilled in handling and preempting escalations● Proficient in defining and executing processes● Extensive expertise in Linux, software maintenance, and quality assurance● Committed to providing exceptional customer service● Results-oriented, with a track record of delivering outcomes● Vast experience in leading cross-functional and international teams● Proficient in support management● Driving initiatives and programs regarding SUSE's L3 support offerings.

Listed skills include Linux, Open Source, Enterprise Software, Software Development, and 28 others.