Haraldur Pálsson Haraldsson Email & Phone Number

København, Dk

Farum, Region Hovedstaden, Danmark

- Technical support of TMS machines- Issuening RMA cases- Technical training

Hovedstaden, Danmark

- 2.line Technical support of white goods to end-user- Approving workorders in XPOS from external technicians- Maintaing products in XPOS, error pool, requests- Exchanging warranty products- Coordinating technicians- Sales orders in SAP

Copenhagen Metropolitan Area

Copenhagen, Capital Region, Denmark

• Supporting the Widex / Coselgi brands hearing aids and accessories as technical specialist.• Responsible for global technical support by email , Teams, and telephone, supporting sales companies and distributors workshops globally. • Responsible for input, change and approval of spare part lists (ECR / ECO)• Responsible for Repair Documentation, working out troubleshooting and repair instructions, service information, technical bulletins and definition of and approval of spare part lists.• Global Repair Training, various technical training at sales companies and distributors in Denmark and countries around the world. Basic and advanced technical training in soldering and repair.• Global technical audit, evaluating technical staff and work skills, troubleshooting skills, workmanship, overall commitment, self-confidence and efficiency.• Online technical presentations and webinars through online media, Teams etc.• Spare Part Definition, helping our sales companies, distributors and staff finding the right spare parts.• Responsible for service section on business website on SiteCore.Responsible for internal website for all documentstion (HTML and CSS)

Copenhagen Area, Denmark, Lynge

• Supporting the Widex / Coselgi brands hearing aids and accessories as product specialist.• Responsible for global technical support by email , Teams, Skype and telephone, supporting sales companies and distributors workshops globally. • Responsible for Repair Documentation, working out troubleshooting and repair instructions, service information, technical bulletins and definition of and approval of spare part lists.• Global Repair Training, various technical training at sales companies and distributors varying from 2 till 14 days in Denmark and countries around the world. Basic and advanced training. • Global technical audit, evaluating technical staff and work skills, troubleshooting skills, workmanship, overall commitment, self-confidence and efficiency.• Online technical presentations and webinars through online media, like Skype, Teams etc.• Spare Part Definition, helping our sales companies, distributors and staff finding the right spare parts.• Special Defect Analysis

Lynge

Supporting the Widex / Coselgi brands• Global Technical Support, by email , Skype and telephone, supporting sales companies and distributors workshops globally. • Repair Documentation, working out troubleshooting and repair instructions, service information and technical bulletins• Global Repair Training, various technical training at sales companies and distributors varying from 2 till 14 days in Denmark and countries around the world. Basic and advanced training. • Global technical audit, evaluating technical staff and work skills, troubleshooting skills, workmanship, overall commitment, self-confidence and efficiency.• Online technical presentations through online media• Spare Part Definition, helping our sales companies, distributors and staff finding the right spare parts.• Global Complaint handling, creating and coordinating customer complaints with customers all over the world.• Special Defect Analysis• RoHS Coordinator• Global Product Monitoring Expert Panel, panel of all support functions, sharing information and experinces

Valby, Copenhagen Area, Denmark

Installation and decommission of primarily servers and switches under Johnson Controls (CSC account). Planning, coordination and administration.

Copenhagen Area, Denmark

Provides repair of primary Philips Analogue dictaphones, but also repair of other electronics. Creation and maintenance of Wordpress and Joomla (CMS) websites. Image processing in Adobe PhotoShop. HTML and HTML5.

Valby, Copenhagen Area, Danmark

Installation and decommission of primarily servers and switches under Johnson Controls (CSC account) Planning, coordination and administration.

Søborg, Storkøbenhavn, Danmark

Repairing analog dictaphones, installing, supporting and remote support of digital dictation based on Windows.

Roskilde, Region Sjælland, Danmark

Troubleshooting on test and measurement equipment for windmill/turbine tests. Ordering of various electronic test and measurement equipment. Minor constructions of electronic circuits, troubleshooting on various test and measurement equipment.

Roskilde, Region Sjælland, Danmark

Troubleshooting on test and measurement equipment for windmill/turbine tests. Ordering of various electronic test and measurement equipment. Minor constructions of electronic circuits, troubleshooting on various test and measurement equipment.

Hørsholm, Danmark

Repair of data acquisition equipment (laser equipment), customer service, customer support, spare part sales.

Hørsholm, Danmark

Repair of data acquisition equipment (laser equipment), customer service, customer support, spare part sales.

Hørsholm, Danmark

Managing storage and dispatch of mail, and troubleshooting technical equipment.

Danmark

Various temporary assignments, Red Cross employee, concert security, concert building, laborer for bricklayers, carpenters and contractors etc.

Associate'S Degree, Electronics Engineer

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High School