Haran Ramachandran Email & Phone Number

Smithfield, New South Wales, Australia

Collaborating closely with the CEO, I drive key initiatives in IT:🔹 Conducting routine assessments to fortify network and data security.🔹 Proactively identifying opportunities to modernize and elevate software and systems.🔹 Establishing robust IT protocols and optimizing procedure manuals.🔹 Leading periodic system evaluations to ensure seamless performance.🔹 Directing consistent operational system assessments for executive insights.🔹 Overseeing and setting timelines for pivotal IT projects, including enhancements, transitions, and downtime management.🔹 Managing the allocation and updates of the IT budget.

St. Leonards, New South Wales, Australia

• Designed, planned, and implemented network infrastructure based on organizational needs.• Monitored network performance and addressed issues proactively.• Conducted regular maintenance activities to optimize network functionality.• Implemented and maintained network security measures to protect against unauthorized access and potential cyber threats.• Conducted regular security audits and implemented necessary updates or improvements.• Managed and maintained network configurations, ensuring consistency and adherence to security policies.• Documented network configurations for reference and troubleshooting purposes.• Maintained comprehensive documentation of network configurations, changes, and troubleshooting procedures.

North Ryde, New South Wales, Australia

• Developed and integrated comprehensive security services encompassing network and application security, vulnerability and patch management, incident response, digital forensics, automated source code analysis, and cybersecurity investigations.• Led ISO 27001 certification audits for the North Ryde R&D division. Conducted impact analyses and assessments of the actual consequences of patching activities within the change management process. Identified, analyzed, and formulated risk mitigation strategies, addressing anticipated resistance to change. Played a crucial role in identifying and investigating emerging technologies and their associated migration paths to offer cost-effective and scalable solutions.• Provided leadership and strategic direction for DevSecOps initiatives across the entire organization.• Collaborated with department heads and other managers to advocate for prioritizing DevSecOps initiatives. Established a "Center of Excellence" for Information Security, serving as an internal consultant and providing practical assistance on DevOps risk and control matters throughout the organization. Promoted the benefits of managing Information Security risks more efficiently and effectively through secure DevOps processes.

North Ryde, New South Wales, Australia

• Deployed, installed, provisioned, managed, and maintained the Cloud Backups backend environment and Cloud Backup applications, working closely with other Platform Operations teams and customers to ensure seamless deployment and global operation of Cloud Backup environments. Built Cloud backup environments on Windows platforms and deployed the Cloud Backup application.• Performed system software upgrades, including planning/scheduling, testing, and coordination while maintaining the integrity of the operating system environment. • Responded to outages during normal business hours and after-hours in an on-call capacity.• Assisted cross-functional teams in troubleshooting and problem identification, including diagnosing, solving, and providing root cause analysis for product-related issues, ensuring compliance with escalation and change control procedures.• Evaluated and Analysed systems, performance, issues, and metrics to recommend service improvements.

North Ryde, New South Wales, Australia

• Reduced multiple LTO tape libraries in several data centers to a single DC, thereby reducing travel time and weekly media management.• Provided management with regular updates on backup status, ensuring alignment with client SLAs.• Audited and documented the backup environment across multiple data centers and worked with Client Service Managers to identify/resolve client concerns and improve backup services.• Consolidated various backup products such as Microsoft DPM, Seagate Backup Exec, Kaseya into Asigra, and EMC Avamar offerings.• Identified the root cause of common occurrences or repeated calls from clients by analyzing the incident management system and documented solutions to facilitate faster resolution.

Macquarie Park, New South Wales, Australia

• Provided technical Windows Server leadership, including coordinating technical support activities for GPOps-supported servers across all support groups.• Diagnosed and resolved problems behind incidents, providing critical technical support for Windows servers and computer systems within SLA’s• Identified and implemented automation opportunities within the data center.• Provided technical assistance to manage the global IT infrastructure of Nortel Networks effectively, Trained and mentored Service Desk, Operations control, Knowledge management staff members, and provided support with company’s ITSM Processes.• Worked closely with ITSM staff in various sites to promptly resolve Incidents, problems and collaborated Change with the Network Operations Group to resolve any issues that affected the CORWAN, Owned backup and recovery procedures to resolve issues and led technical support for Windows issues during Asia Pacific Primetime, Minimized downtime by managing systems and conducting regular service review meetings, Services health checks as well as liaising with vendors to resolve hardware issues and implement patch or firmware upgrades to rectify known bugs.

Chatswood, New South Wales, Australia

St. Leonards, New South Wales, Australia

Melbourne, Vic Australia

Hartwell Victoria Australia

Bachelor Of Business, Information Technology

Gce Advanced Level, Year 11 - Year 12

Activities and Societies: Interact Club President - Tamil Society Vice President - Hindu Society

Gce Ordinary Level, Grade 8 To Grade 10

Activities and Societies: Interact Club

Grade 1 - Grade 8