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Harbind Singh is listed as Communication | People Management | Strategist | Quality Analyst at American Express, a company with 69113 employees, based in Delhi, India, India. AeroLeads shows a matched LinkedIn profile for Harbind Singh.
Harbind Singh previously worked as Senior Customer Care Professional at American Express and Resolution Specialist at Airbnb. Harbind Singh holds Pgdm, Marketing from Iilm Institute For Business And Management.
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An experienced client champion with proven skillset in driving results and maximising ROI. Worked in the diverse industries such as finance and hospitality, and delivered strategically set outcomes while being a dependable resource throughout the practice. Core skillset includes: Mapping customer journey, client servicing, customer support, understanding of handling inbound requisitions from across geographies
Listed skills include Public Speaking, Powerpoint, Research, Microsoft Office, and 10 others.
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A career timeline built from the work history available for this profile.
Gurugram, Haryana, India
Handle customer queriesHandle escalations and owning and being accountable on calls, emails and RMqueriesIn-depth process and system knowledgeEnsuring that the first point of resolution is achievedDelivering customer and stakeholder metrics as per goalsMaintaining quality and keeping in line with compliance guidelines
Gurugram, Haryana, India
Translated complex customer queries into smaller manageable tasks to reduce redundancy.Responded to customers request for products, services and company information.Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.Engaged with customers to better understand needs and deliver excellent.
Noida Area, India
Delivered exceptional customer experience by building relationships and helping consumer and small business customers succeed financially.Managed customer accounts, including opening, closing and overseeing all large transactions.Quickly learned new skills and applied them to daily tasks to improve efficiency.Trained and mentored employees to maximize team.
Gurugram, Haryana, India
Content creation for Altify, a platform for annual product launch.Collaborated with marketing and sales team for a new product launch.Ideated and helped shaped how the company will be projected going further.Helped support the digital marketing team to help increase presence in the HR-Tech field.
Gurgaon, India
Supported BTL content creation for the digital platform.Helped convert cold calls into leads, which came in though the digital channel.Converted 30+ leads over the time period.Helped the sales team with client expectations and maintain client relationships.
New Delhi Area, India
Helped collect data in 7 projects across several industries.Participated and helped formulate the strategy for data collection for the projects.Worked with pre-defined requirements of the clients and their end goals for the research.Assisted in analysing the collected data.
Other employees you can reach at americanexpress.com. View company contacts for 69113 employees →
Aryan Dhamija
Colleague at American ExpressGurugram, Haryana, India, India
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CC
Carly Chroman
Colleague at American ExpressNew York, New York, United States, United States
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JI
Jose I. Moreno
Colleague at American ExpressMadrid, Community Of Madrid, Spain, Spain
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EM
Eyitope Macadine
Colleague at American ExpressMaidenhead, England, United Kingdom, United Kingdom
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GG
Guadalupe Garcia Reyes
Colleague at American ExpressTlalnepantla, México, Mexico, Mexico
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JH
Jo Hopkins
Colleague at American ExpressBrighton, England, United Kingdom, United Kingdom
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IG
Ivanna G Smith
Colleague at American ExpressBuenos Aires, Buenos Aires Province, Argentina, Argentina
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AB
Adam B.
Colleague at American ExpressJersey City, New Jersey, United States, United States
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VS
Vasu Sharma
Colleague at American ExpressDelhi, India, India
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JR
Justin Robles
Colleague at American ExpressMiami-Fort Lauderdale Area, United States
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Quick answers generated from the profile data available on this page.
Harbind Singh works for American Express.
Harbind Singh is listed as Communication | People Management | Strategist | Quality Analyst at American Express.
Harbind Singh is based in Delhi, India, India while working with American Express.
Harbind Singh has worked for American Express, Airbnb, Barclays, Peoplestrong, and Kantar Imrb.
Harbind Singh's colleagues at American Express include Aryan Dhamija, Carly Chroman, Jose I. Moreno, Eyitope Macadine, and Guadalupe Garcia Reyes.
You can use AeroLeads to view verified contact signals for Harbind Singh at American Express, including work email, phone, and LinkedIn data when available.
Harbind Singh holds Pgdm, Marketing from Iilm Institute For Business And Management.
Harbind Singh is listed with skills including Public Speaking, Powerpoint, Research, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word, and Social Media.
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