Harbindar Singh Email & Phone Number

United States

El Dorado Hills, CA

• Performed in-line audits reviewing critical data elements for Group and Member Installation, Renewal, and Maintenance.
• Reviewed and interpreted standards, procedural documentation, contract and legal verbiage.
• Working knowledge of business operations, systems, and desk level procedures.
• Identified and documented audits observations and findings in processing.
• Conducted in-line inspections audits capturing errors before impacting members and overall Customer Experience.
• Facets and RTMS software systems used daily.

El Dorado Hills, CA

• Installed and maintained employer group member enrollments.
• Researched member additions, eligibility updates, and reviewed reports within established production and quality standards.
• Reviewed accuracy of data entered against source documents.
• Identified and resolved discrepancies affecting member eligibility and enrollment and rate information.
• Audited accuracy of member eligibility and data processed.
• Made recommendations to management for improvements to business processes and desk level procedures.

Sacramento, CA

• Prepared Complaint and supporting documents, Default Judgment, Abstract of Judgment, and Writ of Executions/Wage Garnishment and Bank Levy documents on credit card litigation files.
• Organized and maintained records such as legal documents and case files.
• Provided vital administrative support including secretarial duties, calendar management, and attended daily meetings.
• Handled confidential and sensitive information with appropriate discretion.
• Prepared outgoing and incoming mail according to compliance procedures following state and federal guidelines.
• Kept accurate records of incoming payments while processing and posting cost checks.

El Dorado Hills, CA

• Prepared Complaint and supporting documents, Default Judgment, Abstract of Judgment, and Writ of Executions/Wage Garnishment and Bank Levy documents on credit card litigation files.
• Organized and maintained records such as legal documents and case files.
• Provided vital administrative support including secretarial duties, calendar management, and attended daily meetings.
• Handled confidential and sensitive information with appropriate discretion.
• Prepared outgoing and incoming mail according to compliance procedures following state and federal guidelines.
• Kept accurate records of incoming payments while processing and posting cost checks.

Folsom CA

• Processed and managed appeals and dispute letters from applicants for Healthy Families.
• Reviewed, processed, and provided accurate analysis of annual eligibility applications for low cost health, dental, and vision coverage for children as part of a federal insurance program.
• Collected all data in regards to Healthy Families disputes and prepared them chronology for Risk Management review.
• Maintained audit assigned by evaluated on annual eligibility application for Healthy Families.
• Performed assigned testing of the new Healthy Families project to ensure results were met by written, implied, and verbal requirements.
• Responsible for implementing procedures for Healthy Families.

Rancho Cordova, CA

• Processed and managed appeals and dispute letters from applicants for Healthy Families.
• Reviewed, processed, and provided accurate analysis of annual eligibility applications for low cost health, dental, and vision coverage for children as part of a federal insurance program.
• Collected all data in regards to Healthy Families disputes and prepared them chronology for Risk Management review.
• Maintained audit assigned by evaluated on annual eligibility application for Healthy Families.
• Performed assigned testing of the new Healthy Families project to ensure results were met by written, implied, and verbal requirements.
• Responsible for implementing procedures for Healthy Families.

Associate Of Arts And Sciences (A.A.S.), Paralegal

Director's Award, October 2009 G.P.A. 3.37

Associate Of Arts And Sciences (A.A.S.), Business Administration With An Emphasis In Accounting