Hardeep Chana Email & Phone Number

Toronto, ON, CA

Toronto, ON, CA

Specializing in outbounding, nurturing, and building strategic partnerships with Enterprise Manufacturing and Healthcare organizations (under 5000 employees) to deliver innovative Cloud Learning Management Systems and Talent Development solutions globally.

Toronto, Ontario, Canada

- Focused on fostering and developing relationships with New Logo prospective customers to understand their Cloud HRIS needs, determine if UKG’s products or services align, and drive new business opportunities.- Created a detailed business plan to achieve predetermined goals and quotas. Strategized to meet targets by achieving monthly targets for outbound.

Toronto, Ontario, Canada

- As a part of the New Logo Sales Team, delivered strategic presentations and demonstrations to C-Suite and key decision-makers addressing Tech Architecture, Configurability, Security, Compliance, Privacy, and Integration scenarios. - Collaborated with multiple internal teams to complete RFPs, RFIs, RFQs, and more. Participated in contract review and.

Toronto, Ontario, Canada

- Evaluated new Technology projects and initiatives with Senior Leadership at UKG to optimize current software solutions, introduce new software and hardware, and participated in cost-saving opportunities for UKG and presented to technical and non-technical leaders across UKG, which directly led to hundreds of thousands in savings and maximizing ROI across.

Canada

- Established manual and automated testing workflows, user acceptance testing, and test cases for deployments across applications at UKG. Troubleshooted bugs and implemented fixes to resolve impacted endpoints in high-severity situations.- Conceptualized and created escalation processes and templates for support teams.- Developed and executed.

Canada

- Worked closely with teams resolving high-impact cases in a Problem Management capacity. Worked closely with customer-facing Sales and Training teams to deliver resolutions quickly while providing white-glove service.- Collaborated with third-party vendors in proof of concepts, implementation, and administration of their tools. This included becoming a.

Toronto, Canada Area

• Led multiday workshops including Field Trips and Apple camps, provided tailored “One to One” training, accessibility training for individuals with visual or auditory impairments and partnered with the Apple.
• Built trust with customers to align and position paid and free solutions and complete the interaction within 10minutes. This included pairing with other teams to provide the best solution and experience possible.
• Sought mentorship from the Apple Business Team and maintained the highest number of referrals from the Genius Bar for multiple months which directly led to hundreds of thousands in revenue.