As a subsidiary company of VTECH Group of Companies."Your Trusted Partner for Comprehensive IT SolutionsWelcome to a world where IT challenges are met with strategic solutions. As your dedicated IT consultant, I specialize in providing a holistic suite of services to empower businesses for the digital age.🌐 IT Managed Services: Seamlessly navigate the complexities of IT with our managed services. From system optimization to troubleshooting, I ensure your IT environment… Show more As a subsidiary company of VTECH Group of Companies."Your Trusted Partner for Comprehensive IT SolutionsWelcome to a world where IT challenges are met with strategic solutions. As your dedicated IT consultant, I specialize in providing a holistic suite of services to empower businesses for the digital age.🌐 IT Managed Services: Seamlessly navigate the complexities of IT with our managed services. From system optimization to troubleshooting, I ensure your IT environment remains efficient and robust.🔌 Network Managed Services: Your network forms the backbone of your operations. With our network management expertise, experience smooth connectivity, optimized performance, and proactive issue resolution.📹 Surveillance Security and Automation: Safeguard your premises with cutting-edge surveillance and automation solutions. From security camera systems to smart automation, I tailor solutions that ensure peace of mind.☁️ Cloud Managed Services: Embrace the power of the cloud with confidence. I help you harness cloud technology to enhance collaboration, scalability, and accessibility, all while maintaining top-tier security.💾 Data Backup Services: Your data is your digital asset. My data backup services guarantee your critical information is protected, recoverable, and always available.With a profound commitment to your success, I blend industry expertise with a personalized approach. Let's collaborate to amplify your IT capabilities and pave the way for seamless growth. Contact me today to embark on a journey towards IT excellence."#ITConsultant #ManagedServices #NetworkManagement #SurveillanceSecurity #CloudServices #DataBackup #ITExcellence Show less

• Working knowledge of TCP/IP & OSI Networking Models, DNS, DHCP, VPN, and RDP,VPN.• Demonstrative experience and knowledge supporting various operating systems across multiple device platforms including mobile devices.• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.• Identify, diagnose and repair hardware issues in a corporate environment; service printers… Show more • Working knowledge of TCP/IP & OSI Networking Models, DNS, DHCP, VPN, and RDP,VPN.• Demonstrative experience and knowledge supporting various operating systems across multiple device platforms including mobile devices.• Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.• Identify, diagnose and repair hardware issues in a corporate environment; service printers, phones, cabling and desktops/laptops.• Microsoft Server Management (User, Groups,Authorization)• Installation of CCTV, security and access control systems and equipment.• Pulling different type of wires such as AV, CAT5 / CAT6 Ethernet, low voltage electrical.• Troubleshoot network issues; Installing various types of network infrastructure equipment (switches, routers, servers, modems, wireless switches and access points, security camera, security systems, network addressing) and installing software as required. Show less

• Provide Service Desk support to users either via phone, email or desk side as required.• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.• Routing Protocols (BGP, OSPF, EIGRP, Static) and Switching.• Ability to manipulate tools and components used to install, repair, or otherwise maintain computers, IP phones, and network/ phone cabling is required.• Assist… Show more • Provide Service Desk support to users either via phone, email or desk side as required.• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.• Routing Protocols (BGP, OSPF, EIGRP, Static) and Switching.• Ability to manipulate tools and components used to install, repair, or otherwise maintain computers, IP phones, and network/ phone cabling is required.• Assist network technicians in installing network interface cards, hubs, switches, network cabling, etc.• Configuring and setting up workstations and printers and manage users (Active Directory, Domain Controller)• Provide training to clients.• Resolve end-user IT issues, such as password reset, software questions, PC hardware problems, Internet connectivity, and configurations.• Participates when requested in the On-Call service and SLA.• Ability to troubleshoot and diagnose technical issues with security systems.• Network Management SolarWinds. Show less

• • Handling customer technical support cases through phone and email submission.• Updating the company website with tech tips and brief documents• Evaluating system potential through assessing compatibility of new programs with existing programs• Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations.• Maintaining system functionality by testing computer components• Achieving computer stem objectives… Show more • • Handling customer technical support cases through phone and email submission.• Updating the company website with tech tips and brief documents• Evaluating system potential through assessing compatibility of new programs with existing programs• Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations.• Maintaining system functionality by testing computer components• Achieving computer stem objectives through collecting relevant data, identifying and evaluating options and suggesting a course of action.• Maintain client confidence by keeping their information confidential.• Preparing reference material for users by drafting operation instructions• Identified customer needs on sales floor and recommended appropriate solutions.• Represented company brand with the highest degree of professionalism and courtesy• Provided assistance with production management and upkeep.• Achieved monthly sale closing goals on a consistent basis.• Maintained and updated active proposal logs and backlogs.• Provided product technical customer support as required.• Responded to all customer post-sale queries and requests. Show less

Marketing Intern

• • Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.• Participate in varied computer platforms in multi-layered client server environment.• Train and guide staff hardware and software usage.• Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.• Update and… Show more • • Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.• Participate in varied computer platforms in multi-layered client server environment.• Train and guide staff hardware and software usage.• Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.• Update and maintain computer inventory and surplus equipment.• Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.• Ensure desktop computers interconnect seamlessly with diverse systems.• Maintain passwords, data integrity and file system security for computing environment.• Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.• Recommend and implement upgrades on systems to ensure longevity.• Assess functional needs to determine system purchase specifications.• Identify and repair hardware and network connectivity issues.• Establish VPN access for all remote users.• Assist in technical upgrading and maintaining of entire desktop systems.• Support in testing and deployment of new applications and systems. Show less