Big Bang ERP is a boutique consulting firm that helps businesses optimize and streamline their operations with NetSuite ERP, Salesforce CRM, Rootstock, ServiceNow and FinancialForce cloud systems as well as custom cloud-based software applications.Our highly skilled team of experts works hand in hand with organizations to achieve exceptional business improvements by implementing, customizing and supporting the world's leading cloud-based business solutions.

Actively listen to customers, ask the right questions, and offer solutions, Complete accurate transactions in an effective and precise manner with an attention to detail, Take ownership to resolve issues from the beginning to end and efficiently resolve issues during the first contact.

Customer Service: -Show the staff a good customer service -Respond to customer’s complaint in a personalized mannerManage the staff: -Equally distribute the work to the staff -Supervise the workManage inventory: -Manage the Over the Shelf medication sections -Set up the sections (Planograms)

Collect payments on past due billsLocate debtor using credit bureau informationEnsure all debtor information is correct, including phone numbers and addressesListen to customer's story and determine if debt can be collectedSet up repayment plans and new terms of saleOffer advice or refer customers to debt counselorsKeep note of all activity