Hardik Modi Email & Phone Number

Ahmedabad

Ahmedabad, Gujarat, India

State IP CORE Planning /Enterprise Service Delivery :Responsible for leading IP related support for project readiness and rollout of weekly targets.Work for installation, commissioning and roll-out for TOR/NEXUS/ACI readiness for CORE node roll-out.Hands-on experience on routing troubleshooting as well as protocol such as BGP,OSFP,ISIS,Mulitcasting.Responsible for analyzing recommended utilization in Core and Access network.Working on all Enterprise plan release on JIO IP/MPLS networkResponsible for Timely delivery of service like ILL, L3MPLS, L2MPLS and SIP Product for costumers.Coordination with NHQ team for various issues in circle.Responsible for handling Critical & Major Network Issues.

Mumbai Area, India

Leading Field improvement projects, Implementation of preventive and corrective Actions to improve network performance for MW and Transmission DCN Network.Providing Solutions or working along with Engineering Team for the solutions of Critical /Major Issues.Vendor Governance / SLA Management.Inventory management of DCN network and Support Other functional for AMC or Other business needs.Involving in E2E Workflow automation of network provisioning.Tracking of alarm extension, alarm enrichment and correlation for any new network element integrated in NMS.Aligning all NOC & Field processes, Process compliance, Process gap analysis and implementation of process automation.

Navi Mumbai

Leading operations of enterprise services for our client Reliance Communication (ISP).Handles Incident Management for TTs of L3MPLS,L2MPLS,ILL,PRI Customers.Handles Level-4 escalation for high value enterprise customers from SAM's(Service Assurance Manager) & Business Leads & provide early resolution with timely progress updates.Interacting with Customer to understand Problem Statement, and resolve the Issue in coordination with different internal teams, updating customer on timely basis.Responsible for all the live service faults to resolve with SLA & Justify business leads for out of SLA cases over daily call.

Mumbai Area, India

Pune Area, India

Senior Engineer : Packet CoreHandling NOC operations of Vodafone PAN India Packet Core network.Handling Fault management, problem management, change management, configuration, trouble ticket management and performance monitoringHandling Level 2 fault management support, executing changes in the network and providing solutions for problems.Hands on experience on Ericsson Packet Core Elements (SGSN, GGSN &DNS).Hands on Experience on core network of Vodafone given on Cisco and Juniper.Hands on experience on configuring of BGP & OSPF routing protocol.Responsible for Configuration, CSR Handling, Fault analysis, E2E troubleshootingTroubleshooting for services related issues and Troubleshoot device related faults and resolve.Coordinating with 3rd party vendors for fault / problem resolutionBasic configuration of Private & commercial APN'sPacket Core network optimization on Gb,Gn &Gi interfaces IP pool expansion for private & commercial APN.Engineer: Service Delivery/Service Assurance Carried out feasibility received from Center feasibility team for enterprise customers and completed within committed SLA.Responsible for end to end testing and commissioning /provisioning of new customer orders received from service delivery team in co-ordination with all stake holders for services.Coordinated with last mile service provider like Gemini, Shyam vendor to deliver link last mile on UBR as per received work order for services like MPLS,ILL,NPLC,PRI.Coordinated with service delivery team for required material to execute work order within committed SLA.keep track of material and provided to vendor team for last mile execution.PR/PO follow up with commercial team. Keep track of material availability based on received work order from service delivery team.Followed up with procurement to ensure timely material availability for service delivery & service assurance..Coordinated with vendor for Last mile Mast/pole execution for new work order

Bhopal Area, India

•Responsible of Operation & maintenance of IP MPLS PoP.•Ensure that timely up gradation of enterprise customer ring before capacity utilization reaches 75% in coordination with circle planning team.•Plan and execute last mile connectivity for the enterprise customers. Installation & Commissioning & of transmission equipments for POI & lease line customers•To ensure 99.9% uptime for all NLD Voice Transmission equipment and switches etc. and maintain facility for enabling Local login into all LD equipment in case of a DCN outage. Fault, Performance & Change management for transmission circuits.

Ahmedabad Area, India

1)Engineering Team leader supporting enterprise networks of multiple commercial clients.2) Provide support to commercial clients on a 24 x 7 pager rotation schedule. 3) Configured and supported multiple remote site installations4) RF link installation with product like Radwin, Airspan, Infinet and Proxim.5) Provide the VPN and MPLS services on Radio Frequency technology as last mile.6) Responsible for all L3 equipment in Gujarat & Rajasthan Region.7) Responsible for Backhaul like DS3 and E1 across Gujarat & Rajasthan Circle

Responsible of Supervising & maintaining VSNL network.Responsible to maintain the access ring architecture i.e. based on L2 ring of 3750G switches, which connects 2950G L2 switches in hub and spoke architecture.Configuration of Broadband RAS (7301) running with SSG services for MAN and 7206VXR for DSL. VLAN Design and the number of VLANs supported on the Metro Network.