Automation Developer
Current● Awarded as 'The Best New Comer' for quickly learning new technology as a fresher and delivering quality use cases in Resolve Actions Express, generating highest savings in the team. ● 50+ end-to-end, medium/complex automation workflows deployed for the client with Resolve Actions Express integrating with other technologies like SQL databases, ServiceNow, APIs, Python, PowerShell etc.● More than $15000 per month of combined savings generated for the client by delivering quality automation.● Complete application management of Resolve Actions Express including installation, maintenance, upgrade, technical documentation, troubleshooting and resolving production issues in the application.● Complete lifecycle management of each use case including requirement gathering, HLD, development, testing, client demos, release management and deployment.● Contributed to other teams in Cognizant by performing regular ticket analysis for new automation opportunities, interviewing candidates and conducting training and mentor sessions for new joiners.● Technical skills involved: Resolve Actions Express, Python, SQL, APIs, PowerShell, Shell scripting● Other skills involved: SDLC, ServiceNow, JIRA, PagerDuty, Splunk, Confluence, Git, Excel, Mentor, Leadership