● Built and maintained a strong pipeline of potential clients through lead generation and online bidding on platforms like Upwork, Freelancer, PPH, and Guru.● Communicated with clients via Skype, Slack, Microsoft Teams, email, and other tools, ensuring clear and ongoing communication.● Worked closely with clients to understand their requirements and finalize the scope of work, aligning projects with their goals.● Negotiated contracts, pricing, and service agreements to… Show more ● Built and maintained a strong pipeline of potential clients through lead generation and online bidding on platforms like Upwork, Freelancer, PPH, and Guru.● Communicated with clients via Skype, Slack, Microsoft Teams, email, and other tools, ensuring clear and ongoing communication.● Worked closely with clients to understand their requirements and finalize the scope of work, aligning projects with their goals.● Negotiated contracts, pricing, and service agreements to ensure a win-win outcome for both the company and the client.● Managed projects using tools like Jira, Trello, Bitbucket, Infinity, Asana, and Basecamp, ensuring everything stayed on track for on-time delivery.● Worked with development teams to ensure projects were delivered successfully, meeting client expectations and deadlines.● Conducted manual testing to identify and resolve bugs, ensuring software quality and functionality before client delivery.● Managed time and resources effectively to consistently meet project deadlines.● Monitored project progress and made necessary adjustments to keep projects aligned with client requirements.● Built and maintained strong relationships with clients, ensuring their satisfaction and encouraging repeat business and referrals.● Kept an eye on market trends, competitor activities, and industry developments to stay ahead and find new opportunities.● Created and implemented sales training programs for new and existing staff to improve performance and increase revenue. Show less

● Successfully generated and secured new projects by managing online bidding on platforms such as Upwork, Freelancer, PPH and Guru, as well as through strategic LinkedIn outreach, leading to consistent expansion of the client base.● Played a key role in gathering project requirements and finalizing the scope of work, ensuring a clear understanding of client expectations.● Worked closely with the technical team to ensure client needs were met, tracked project progress, and… Show more ● Successfully generated and secured new projects by managing online bidding on platforms such as Upwork, Freelancer, PPH and Guru, as well as through strategic LinkedIn outreach, leading to consistent expansion of the client base.● Played a key role in gathering project requirements and finalizing the scope of work, ensuring a clear understanding of client expectations.● Worked closely with the technical team to ensure client needs were met, tracked project progress, and resolved any issues to keep everything aligned with client expectations and deadlines.● Maintained effective communication with clients, ensuring their needs were addressed throughout the project lifecycle.● Managed project boards on Jira, Trello, Basecamp and Asana, as per clients' choice, tracking milestones, deadlines, and deliverables to ensure smooth project execution. Show less

Worked in "IRDA Grievance Center" (Insurance Regulatory and Development Authority)Lodging policyholders' grievances on insurance companies, providing escalation.