Business Operation Head is a key position of the Organization. As Business Operation Head I am responsible for the management of all the activities in the organisation which contributing the effective delivery of services. Working with the executive management team, the position also contributes to the development and implementation of organizational strategies, policies and practices. As Business Operation Head I interact & report to the Board of Directors and executive management of the Organization. I am responsible to keep all the team members aligned with the goals of the company. Overall as Business Operation Head I am responsible for contributing towards profitability of Business Unit by handling overall operations, Business development with clients related to software domain including delivery of projects.Apart from above as Business Operation Head I am accountable for,1. Overall branding, web presence & corporate communication2. Portal & Website consulting, Brand Consultancy, Corporate Communication for company2. Making new business strategies & initiatives to increase overall revenue 4. Involvement in recruitment of all the positions of the company5. Planning Personal development plan of each team member of the company6. Single point contact & escalation point for all concerns related to business unit7. Development of individual program budgets8. Supervising & coaching of senior member of the team

Role as Software Development Unit Lead:- Development of various Web Platform Portals providing specific ERP systems , Fleet Management, Competency Assessment. Technologies included ASP.NET, Silverlight, WCF, AT Programming, MySQL etc.Development of 2G & 3G RF related automation applications. These applications saves huge amount of man hours & reduces manual work by a great margin. Some of the key application area are Network Auditing, KPI Tracking & Analyses, Exclusion Processing. Technologies involved are VB.NET, WPF, Silverlight, WCF & MySQL.Development of SMS based TT System for centralized TT Management through SMS Gateways & SMSC.Handling a team of 6 .NET Developers with working in different technologies i.e .NET(Windows & Web), Silverlight, WPF, WCF, MySQL, JQuery, Java script, HTML, etcDevelopment of GSM Modem Based application using AT Protocol of Modem CommunicationCommissioning, Integration & Maintenance of Windows 2003 & 2008 Servers.Role as RF Lead Optimisation:- RF Parameter audit and remote as well as onsite optimization support.New feature implementation support.Expert consultancy for overall improvement of KPI.Providing solution on Frequency planning.Conducting customer meeting for KPI management and its discussion.Attended professional trainings on LTE, UMTS (3G) & GSM (up to 2.75) technology.

Software & Hardware Up gradation of BSC, BTS, Transmission products to meet new feature requirements. All BSS Profile Tasks i.e. maintain Network with pro active work to have Maximum availability of network along with required KPI limits.Coordination with other departments as BSS Department SPOCTraffic Migration for BTS & Transmission systems.Planning & Implementation of BSC, BTS & Transmission NodesNMS Integration & Maintenance of Transmission System like NSN, ECI, Ceragon, NEC, Tejas.

Responsible for all O&M activities in assigned cluster.Preventive Maintenance like Pre monsoon activities, Periodic Measurements of VSWR, Site Performance Testing.Site Survey, Integration & Commissioning.Capacity expansion in BTS & BSC.POI handling with other operators.Customer Complaint Handling

I have worked in Y.J. Trivedi & Co. as a Patent Assistant. I was doing the job during my Engineering Study. I was working on writing technical specifications for diffent inventions and taking up all the related tasks for filing & getting patent registered.