Hardip Bual Email & Phone Number

London, Canary Wharf

• Network Engineer– 3rd line support (Jan 2010 – Jan 2015)I worked on various projects and this included creating Low Level Designs, Build of Material, building and implementing network configurations and full testing.
• OOH On-Call Support of customer and network on Rota basis.
• Was involved in subnet migrations and separations (2014) due to ICE takeover of NYSE Euronext.
• Used management tools Voyence and Infoblox.
• 3rd line escalation point to support NYSE Global Network Operations.

London, Canary Wharf And Cannon Street

• Worked in a Cisco/Juniper environment and was responsible for:
• Global 2nd/3rd Line Network Support of LIFFE connect, CBOT, NQLX electronic trading platforms.
• Network performance benchmark testing.
• Network Optimization.
• External customer Network Support.
• Hardware/software life cycles.

London, Cannon Street

• Global LAN/WAN configuration/implementation.
• Used Management tools such as QIP, HP Open View, EMC SMARTS, Cisco works, MRTG
• Troubleshooting internal routing issues, customer connectivity issues, packet capturing, circuit faults, cable faults, firewall access issues and hardware Faults.
• Regular customer site visits to troubleshoot circuit issues and replacing faulty sun Solaris servers for Derivatives or Equities market.
• Liaising with problem management team to put new processes and procedures in place.
• Representing my team and colleagues on conference calls with different departments to resolve issues including change control