Director Product Management & Development
At&T Cybersecurity
Oct 2022 - Sep 2024
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Eric Hardy Email & Phone Number
Results driven customer focused business leader with vast experience in Product Management, Product Development, Operations & Go to Market Strategy
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Role
Results driven customer focused business leader with vast experience in Product Management, Product Development, Operations & Go to Market Strategy
Location
Los Angeles Metropolitan Area, United States, United States
Who is Eric Hardy? Overview
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Quick answer
Eric Hardy is listed as Results driven customer focused business leader with vast experience in Product Management, Product Development, Operations & Go to Market Strategy based in Los Angeles Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Eric Hardy.
Eric Hardy previously worked as Director Product Management & Development at At&T Cybersecurity and Director - Network Process & Quality at At&T. Eric Hardy holds Master Of Business Administration - Mba from California State Polytechnic University-Pomona.
Profile bio
About Eric Hardy
I am a passionate and strategically minded business leader with a track record for creating service initiatives that increase employee, field operations, & call center performance. Ability to invigorate and streamline service and support teams. Execution well balanced between financial management and service delivery excellence.
8 roles
Eric Hardy work experience
A career timeline built from the work history available for this profile.
Director - Network Process & Quality
At&T
Responsible for Market Standardization, Methods & Procedures, Project Management, Training, and Workflow Quality teams within the Digital Life Organization. Professional problem fixer, and results improver.
Oct 2019 - Oct 2022
Senior Manager - Market Standardization, Methods & Procedures, Training, Workflow Quality
At&T
Oversee 4 function groups nationally for the Digital Life OrganizationMarket Standardization - Field Delivery Consistency in the MarketsM&P - Process Management, Oversight, and Creation Training - Content Development and DeliveryWorkflow Quality - Identify and correct/reclaim Cost Savings, Efficiency, and Customer Experience Operations
Oct 2017 - Oct 2019
Area Manager - Workflow Quality & Innovation
Sep 2016 - Oct 2017
Area Manager - Market Standardization, Execution, & Controls
Jan 2015 - Sep 2016
Area Manager Network Process & Quality - Digital Life Operations
Mar 2013 - Dec 2014
Manager Of Network Services - Core Network Operations
May 2010 - Mar 2013
Manager Of Network Services - Uverse Operations
Jul 2007 - May 2010
4 education records
Eric Hardy education
Master Of Business Administration - Mba
Bachelor Of Science - Bs, Finance, Real Estate, And Law
International Security
Associate Of Science - As, Business Administration, Management And Operations
FAQ
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What is Eric Hardy's role at their current company?
Eric Hardy is listed as Results driven customer focused business leader with vast experience in Product Management, Product Development, Operations & Go to Market Strategy.
Where is Eric Hardy based?
Eric Hardy is based in Los Angeles Metropolitan Area, United States, United States.
What companies has Eric Hardy worked for?
Eric Hardy has worked for At&T Cybersecurity and At&T.
How can I contact Eric Hardy?
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What schools did Eric Hardy attend?
Eric Hardy holds Master Of Business Administration - Mba from California State Polytechnic University-Pomona.
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