Eric Hardy

Eric Hardy Email and Phone Number

Results driven customer focused business leader with vast experience in Product Management, Product Development, Operations & Go to Market Strategy
Eric Hardy's Location
Los Angeles Metropolitan Area, United States
About Eric Hardy

I am a passionate and strategically minded business leader with a track record for creating service initiatives that increase employee, field operations, & call center performance. Ability to invigorate and streamline service and support teams. Execution well balanced between financial management and service delivery excellence.

Eric Hardy's Current Company Details

Results driven customer focused business leader with vast experience in Product Management, Product Development, Operations & Go to Market Strategy
Eric Hardy Work Experience Details
  • At&T Cybersecurity
    Director Product Management & Development
    At&T Cybersecurity Oct 2022 - Sep 2024
    Los Angeles, California, United States
  • At&T
    Director - Network Process & Quality
    At&T Oct 2019 - Oct 2022
    Greater Los Angeles Area
    Responsible for Market Standardization, Methods & Procedures, Project Management, Training, and Workflow Quality teams within the Digital Life Organization. Professional problem fixer, and results improver.
  • At&T
    Senior Manager - Market Standardization, Methods & Procedures, Training, Workflow Quality
    At&T Oct 2017 - Oct 2019
    Orange County, California Area
    Oversee 4 function groups nationally for the Digital Life OrganizationMarket Standardization - Field Delivery Consistency in the MarketsM&P - Process Management, Oversight, and Creation Training - Content Development and DeliveryWorkflow Quality - Identify and correct/reclaim Cost Savings, Efficiency, and Customer Experience Operations
  • At&T
    Area Manager - Workflow Quality & Innovation
    At&T Sep 2016 - Oct 2017
    Tustin, Ca
    View
  • At&T
    Area Manager - Market Standardization, Execution, & Controls
    At&T Jan 2015 - Sep 2016
    Anaheim, Ca
    View
  • At&T
    Area Manager Network Process & Quality - Digital Life Operations
    At&T Mar 2013 - Dec 2014
    View
  • At&T
    Manager Of Network Services - Core Network Operations
    At&T May 2010 - Mar 2013
    View
  • At&T
    Manager Of Network Services - Uverse Operations
    At&T Jul 2007 - May 2010
    View

Eric Hardy Education Details

Frequently Asked Questions about Eric Hardy

What is Eric Hardy's role at the current company?

Eric Hardy's current role is Results driven customer focused business leader with vast experience in Product Management, Product Development, Operations & Go to Market Strategy.

What schools did Eric Hardy attend?

Eric Hardy attended California State Polytechnic University-Pomona, California State Polytechnic University-Pomona, San Diego State University, Fullerton College.

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    Greater Boston
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