Erica Hardy Email & Phone Number

Atlanta, Ga

I am an account manager for Above & Beyond and have held a variety of administrative and managerial roles over the course of my career. From my time as an academic librarian for collegiate institutions including Atlanta's own Agnes Scott to in-office and retail management, I have found a niche in delivering consistent, organized, and high-quality administrative work in a wide range of settings. I currently live in Atlanta's eclectic Cabbagetown neighborhood where I share a house with my partner and our two dogs. When I'm not working or enjoying neighborhood activities I try to find time for my other interests which include science-fiction media, art history, and animal rescue.

+ Provided vision, leadership, management, and assessment of access services programs. Supervised and worked in close collaboration with access services staff and student workers on day-to-day operations.+ Enhanced and managed the web OPAC, online circulation, and reserves functions using the library’s integrated system, Innovative Interfaces.+ Served in the reference desk rotation, including evening and weekend hours.+ Participated in the library’s instructional program, web site maintenance for relevant areas, and collection development activities.+ Served as liaison to campus offices regarding hours open, copyright, fines/billings, the Purple Bike program, media equipment supplied by another department, and safety issues.+ Represented the library on the Interlibrary Loan and Interlibrary Use Committees of the ARCHE Library Council.

+ Lead the library’s reference and instructional services program+ Managed and develop the Library’s web presence+ Coordinated the selection, licensing, and delivery of electronic resources+ Marketed library services to campus through the Faculty Research Program and the new Learning Communities Project

+ Provided reference, research, and Patent and Trademark assistance+ Participated in departmental and library-wide committees and projects

Bloomington, Indiana

+ Assisted the Doctoral Program Director to ensure that students and faculty meet all university-wide academic policy requirements+ Advised PhD students regarding doctoral program policies and procedures+ Monitored and reconciled all departmental contract, grant and faculty-research accounts

Bloomington, Indiana

+ Assisted in supervising four student employees+ Maintained student records for both Master of Library Science and Master of Information Science students, including assessing and verifying graduate student academic requirements prior to approval for graduation+ Actively promoted departmental outreach programs to attract new students--including, but not limited to, attending professional meetings to promote the school and preparing informational packets and departmental mailings

Mls, Library Science

Bachelor Of Arts (Ba), Art History