• Troubleshooting WAN & LAN issues.• Monitoring Solar wind, OP Manager & NMS tool.• Monitoring and configuration custom alerts.• Troubleshooting on NPM, NCM, and IPAM.• Adding & removing devices with the credential provided by L2 team.• Checking the data in NCA & NFA. Preparing weekly NCM backup & OPM backup report and sharing to L2 team.• Sending high utilization list to L2 team.• Adding device we will make sure that NFA&NCM is enabled.• Polling NOC events from Solar wind & OP Manager.• Maintaining the day to day activity, follow ups, ticket raised with ISP team, Incident notification, NCM, NFA back up device down tickets.• Updating Bandwidth speed for links & custom field’s link device details.• Disable and enable process schedules from the L2 team. • Monitoring DMPLS, GMPLS, P2P, In2cable & Internet link.• Configuration, SSL, NFA, IPAM.• Knowledge on SNMP V1, V2& V3, TELNET, SSH, WINDOWS, WMI.• Raising ticket to ISP team if any device goes down.• Working on Incident & Service requests.• Checking ITMS tickets & assigning those tickets to respective team.• Checking MPLS routing related issues.• Co-ordinate with field engineers related network issues to resolve in call or email. • Configuration, troubleshooting & operations of all network devices in Data Center. • Remote site Cisco router configuration and troubleshooting.• Traffic redirection as per requirement.• Monitoring of DCN link status and routers health through Solar Winds tool.• Preparing weekly and monthly Bandwidth report for India & US, Colibrium.• Maintaining link down ticket list which are getting raised in ITMS during the link down.• Maintaining links details which all are getting monitored by NOC.

• Troubleshooting WAN & LAN issues.• Monitoring Solar wind, OP Manager & NMS tool.• Monitoring and configuration custom alerts.• Troubleshooting on NPM, NCM, and IPAM.• Adding & removing devices with the credential provided by L2 team.• Checking the data in NCA & NFA. Preparing weekly NCM backup & OPM backup report and sharing to L2 team.• Sending high utilization list to L2 team.• Adding device we will make sure that NFA&NCM is enabled.• Polling NOC events from Solar wind & OP Manager.• Maintaining the day to day activity, follow ups, ticket raised with ISP team, Incident notification, NCM, NFA back up device down tickets.• Updating Bandwidth speed for links & custom field’s link device details.• Disable and enable process schedules from the L2 team. • Monitoring DMPLS, GMPLS, P2P, In2cable & Internet link.• Configuration, SSL, NFA, IPAM.• Knowledge on SNMP V1, V2& V3, TELNET, SSH, WINDOWS, WMI.• Raising ticket to ISP team if any device goes down.• Working on Incident & Service requests.• Checking ITMS tickets & assigning those tickets to respective team.• Checking MPLS routing related issues.• Co-ordinate with field engineers related network issues to resolve in call or email. • Configuration, troubleshooting & operations of all network devices in Data Center. • Remote site Cisco router configuration and troubleshooting.• Traffic redirection as per requirement.• Monitoring of DCN link status and routers health through Solar Winds tool.• Preparing weekly and monthly Bandwidth report for India & US, Colibrium.• Maintaining link down ticket list which are getting raised in ITMS during the link down.• Maintaining links details which all are getting monitored by NOC.

• Configuration & maintenance of Routers and Switches.• Troubleshooting on NPM, NCM and IPAM.• Good knowledge of MIBs, OID configuration, SNMP and WMI performance.• Troubleshooting WAN & LAN issues.• Handling technical escalations received from operation team and customer about monitoring tools (Solar wind).• Monitoring Solar wind, OP Manager & NMS tool.• Good knowledge of Networking principles and various Cisco Networking technologies Routers, Switches.• Knowledge in VLSM, CIDR, VLAN, SNMP.• Having knowledge of WAN, LAN and routing protocol technologies such as RIP, RIPv2, OSPF, EIGRP, STP and VLAN.• Basic knowledge on design, configuration and installation of Local Area Network (LAN) and Wide Area Network (WAN).• Monitoring of DCN link status and routers health through Solar Winds tool.• CISCO ISR Routers 1900 / 3900 Series.• CISCO CAT Switches 4500 / 6500 Series.• Troubleshooting WAN & LAN issues.• Monitoring Solar wind, OP Manager & NMS tool.• Monitoring and configuration custom alerts.• Troubleshooting on NPM, NCM, and IPAM.• Adding & removing devices with the credential provided by L2 team.• Checking the data in NCA & NFA. Preparing weekly NCM backup & OPM backup report and sharing to L2 team.• Sending high utilization list to L2 team.• Adding device we will make sure that NFA&NCM is enabled.• Polling NOC events from Solar wind & OP Manager.• Maintaining the day to day activity, follow ups, ticket raised with ISP team, Incident notification, NCM, NFA back up device down tickets.• Updating Bandwidth speed for links & custom field’s link device details.• Disable and enable process schedules from the L2 team. • Monitoring DMPLS, GMPLS, P2P, In2cable & Internet link.• Configuration, SSL, NFA, IPAM.• Knowledge on SNMP V1, V2& V3, TELNET, SSH, WINDOWS, WMI.• Raising ticket to ISP team if any device goes down.• Working on Incident & Service requests.

• Troubleshooting WAN & LAN issues.• Monitoring Solar wind, OP Manager & NMS tool.• Monitoring and configuration custom alerts.• Troubleshooting on NPM, NCM, and IPAM.• Adding & removing devices with the credential provided by L2 team.• Checking the data in NCA & NFA. Preparing weekly NCM backup & OPM backup report and sharing to L2 team.• Sending high utilization list to L2 team.• Adding device we will make sure that NFA&NCM is enabled.• Polling NOC events from Solar wind & OP Manager.• Maintaining the day to day activity, follow ups, ticket raised with ISP team, Incident notification, NCM, NFA back up device down tickets.• Updating Bandwidth speed for links & custom field’s link device details.• Disable and enable process schedules from the L2 team. • Monitoring DMPLS, GMPLS, P2P, In2cable & Internet link.• Configuration, SSL, NFA, IPAM.• Knowledge on SNMP V1, V2& V3, TELNET, SSH, WINDOWS, WMI.• Raising ticket to ISP team if any device goes down.• Working on Incident & Service requests.• Checking ITMS tickets & assigning those tickets to respective team.• Checking MPLS routing related issues.• Co-ordinate with field engineers related network issues to resolve in call or email. • Configuration, troubleshooting & operations of all network devices in Data Center. • Remote site Cisco router configuration and troubleshooting.• Traffic redirection as per requirement.• Monitoring of DCN link status and routers health through Solar Winds tool.• Preparing weekly and monthly Bandwidth report for India & US, Colibrium.

• Troubleshooting WAN & LAN issues.• Monitoring Solar wind, OP Manager & NMS tool.• Monitoring and configuration custom alerts.• Troubleshooting on NPM, NCM, and IPAM.• Adding & removing devices with the credential provided by L2 team.• Checking the data in NCA & NFA. Preparing weekly NCM backup & OPM backup report and sharing to L2 team.• Sending high utilization list to L2 team.• Adding device we will make sure that NFA&NCM is enabled.• Polling NOC events from Solar wind & OP Manager.• Maintaining the day to day activity, follow ups, ticket raised with ISP team, Incident notification, NCM, NFA back up device down tickets.• Updating Bandwidth speed for links & custom field’s link device details.• Disable and enable process schedules from the L2 team. • Monitoring DMPLS, GMPLS, P2P, In2cable & Internet link.• Knowledge on SNMP V1, V2& V3, TELNET, SSH, WINDOWS, WMI.• Raising ticket to ISP team if any device goes down.• Working on Incident & Service requests.• Checking ITMS tickets & assigning those tickets to respective team.• Co-ordinate with field engineers related network issues to resolve in call or email. • Configuration, troubleshooting & operations of all network devices in Data Center. • Remote site Cisco router configuration and troubleshooting.• Monitoring of DCN link status and routers health through Solar Winds tool.• Preparing weekly and monthly Bandwidth report for India & US, Colibrium.• Maintaining link down ticket list which are getting raised in ITMS during the link down.• Maintaining links details which all are getting monitored by NOC.