Harendra Kumar Email & Phone Number

Noida, Uttar Pradesh, India

• Installation, Configuration and Administration of cloud services (IAAS).• Configuring Site to Site, point to site VPNs on Azure V-Nets Configuring and managing Virtual Machines using Windows Azure portal.• Involved in solution design and implementation for different Azure services like Azure VMs, Azure Networks and Storage.• Working closely with third-party vendors and contractors to manage and coordinate projects with the business units and other IT departments, where necessary.• Configuring monitoring alerts and Auto-Scaling (In and Out/ Up and Down)• Involved in Application Migration from the On-Premises to Azure with help of Azure Migrate tool.• Implementing Cloud solutions in Azure, deployments and maintaining compute services.• Create and manage azure storage account.• Working on VNET, Subnets, Internet Gateway, NAT Gateway and Route tables etc.• Working on Azure Load Balancer, Azure AD, Azure Backup and Recovery, IAM, RBAC, NSG etc.• Creating PowerShell scripts for different projects on need to know bases.• Automated the L1 task using PowerShell scripts.• Planning and implementation of bulk deployment projects where we need to create PowerShell scripts and implement the changes.

Gurgaon, India

• Taking care of over 2500+ physical and virtual servers in APAC, AMER and EMEA regions.• Ensure that all customer Incidents / changes and requests get resolved at erliest.• Directly coordinate with Customer and CSM’s to understand the project requirements and to implement the solution as per customer expectation.• Attend the weekly Customer and CAB meeting. • Responsible to installation, configuration of ESXi hosts and Windows servers as per customer requirements.• Daily monitor of all servers including ESXi, Windows servers, vCenter and UCS blade servers, HP blade servers etc.• Monitor all proactive & reactive alarms from incident trouble ticketing.• Diagnose and fix any detected event, alert or alarm on the Operating System, software or hardware.• Zerto implementation and DR drill configuration for different customers.• Handling escalated calls for Windows and VMware.• Performing day to day activity of server maintenance and providing resolution to P1 and P2 tickets for VMware and windows environment.• Troubleshooting performance issues related to VMs and physical servers.• Patching ESX/ESXi Hosts using VMware Update manager and Windows servers using WSUS server. • Configuring and managing DRS, HA and SDRS for Load Balancing and High Availability.• Working on tickets following Incident, Change and Problem Management processes based on ITIL Framework. • Creating and managing data store for the Storage LUNs connectivity.• Creating and managing port groups, VLANs at vNetwork Standard Switches /Distributed Switches and UCS level.• Creating and managing VM snapshots, VM backups and restoration requests.• Creating Root cause analysis for critical events.• Ensure all changes to scope follow processes and are documented.• Following Checklist for building and decommissioning of servers.• Tacking care Sophos Enterprise Console to ensure that all client servers are updated with latest AV definition.

Gurgaon, India

• Taking care of Windows migration project from windows 2003 to 2008 and 2012.• Configuring New Virtual Environment of 6.0 /6.5.• Planning and maintain the consistency of the environment during upgrade.• Performing P2V V2V Migration.• Building new 2008/2012 machines and moving the roles from older 2003 servers to the new 2008 siblings.• Performing day to day activity of server maintenance and providing resolution to P1 and P2 tickets for VMware and windows environment.• VMware infrastructure management corresponding 1000 Windows Servers and 50 ESXi.• Creating virtual machines, templates and clones. Provisioning virtual machines from templates.• Troubleshooting performance issues related to VMs and physical servers.• Patch and update management for ESX/ESXi Hosts and VMs using VMware Update manager.• Configuring and managing DRS, HA and SDRS for Load Balancing and High Availability.• Creating and managing data store for the Storage LUNs connectivity.• Creating and managing port groups, VLANs and vNetwork Standard Switches /Distributed Switches.• Creating and managing VM snapshots, VM backups and restoration requests.• Root cause analysis for critical events.• Planning, Implementing & Monitoring OS Patch Management.• Configuring RAID5 and RAID1+0 for HP/IBM and Sun servers.• Communicating with vendors for server hardware related problems.• Scheduling reports in vROPS.• Creating and updated network shares.• Administered Windows Server 2003 Active Directory, including Group Policy, creation and deletion of user accounts, managing access controls, and domain structure configuration.• Dealing with ADS, DNS and DHCP issues.• Monitor critical servers (like Application servers, Domain Controllers, WSUS) to check if they are functioning properly, check disk usage, check critical alerts. Root cause analysis for the critical events.• Involved in Periodic maintenance of servers (like restarts, upgrades).

Noida Area, India

• Installing, configuring, administering VMware/Windows Infrastructure Based on the project requirements.• Creation of Group policy , OU , UPN, users and groups for customer.• Troubleshooting of Active directory/DNS Issues.• Installation VMware ESX .• Creation and deployment of Virtual Machine , installation of VM Tools.• Create Cloud environment of the Customer to provide the web-based application Online.• Creation of DV Switch and Port Group.• SQL server database movement, account creation, role assignment. • Designing and Configuration and Central Management of Antivirus through McAfee 8.8 EPO (epolicy orchestrator).• Assist in troubleshooting production issues with members of other teams within I.T.

New Delhi

• Maintain and support on Windows Server 2003 & 2008.• Administration of All wintel production servers.• Installation, configuration and administration of Active Directory server.• Performing routine audits of Servers & Application.• Creation and administration of the virtual machines on Hyper-V. • Maintaining, monitoring and scheduling daily backups through Symantec backup exec• Operations with overall responsibility of designing and supporting the computers in different Servers running Windows 2003 and Windows 2008.• Protection from external threat, schedule the antivirus scanning and update the patches.• Root cause analysis of issues related to the servers.• Analyzing system logs and identifying potential issues with server.• Engaged in Monitoring & Troubleshooting operating system performance using Performance Monitor and checking system hardware related problem.• Prepares documentation of systems and software for permanent records.

New Delhi Area, India

• Installing, configuring, administering and troubleshooting on 50 + Windows 2003 & 2008 server.• Administering and troubleshooting of Talisma (CRM) Servers.• Installing, configuring, administering and troubleshooting Terminal Services.• Administering and troubleshooting Cube Dialler and Cube conference.• Installing, configuring, administering and troubleshooting Active Directory infrastructure on Microsoft Windows Server 2003\2008.• Installing, configuring, administering and troubleshooting of virtual machines running on ESXi server.• Cloning of the virtual machines, taking snapshots and revert back virtual machines through the existing snapshots.• Physical Machine to Virtual Machine conversion using VMware vCenter Converter.• Engaged in Monitoring & Troubleshooting operating system performance using Performance Monitor and checking system hardware related problem.• Protection from external threat, schedule the antivirus scanning and update the patches.• Root cause analysis of issues report by end users or related to internal servers.• Providing support to all the issues escalated by level L1.• Installation, configuration and troubleshooting of all the client operating systems.

Bachelor Of Technology (B.Tech.), Information Technology

Diploma, Information Technology