 Entrepreneurship - Ability to set up a business from conceptualization to full-fledged implementation. Think short, medium and long-term for business success and sustainability. Business acumen - Good understanding of environment, competition and technology; ability to draw up a judicious mix for successful implementation Planner - Think through various scenarios and pick the optimum ones for execution Versatility & Adaptability - Ability to handle business responsibility in… Show more  Entrepreneurship - Ability to set up a business from conceptualization to full-fledged implementation. Think short, medium and long-term for business success and sustainability. Business acumen - Good understanding of environment, competition and technology; ability to draw up a judicious mix for successful implementation Planner - Think through various scenarios and pick the optimum ones for execution Versatility & Adaptability - Ability to handle business responsibility in diverse industries  Leadership - Inclusive leadership style, hands-on, supportive. Ability to mentor, guide and develop leaders. Lead by example. Develop and work in teams. Strategy - Ability to develop and implement strategy: long, medium and short-term. Strong focus on execution. Operational & Business Excellence - Ability to define and implement key standards, processes and solutions. Focus on achievement of Operational Plan. Human Resources development - Strong understanding of human processes and their systematic implementation. Organisation builder.  Customer Satisfaction - Develop culture, systems and capability to achieve high level of customer acceptance and preference Innovation - Develop this as a key differentiator to deliver more customer value. Business Development- Provide business expansion solutions to help the company expand to realise their goals.ACCOMPLISHMENTS  Growth: Devised and implemented Strategy to achieve consistent growth & revenue in last 5 years.  Leadership: Achieved 80% of market share in Consulting, Training, & Academic Projects in the state  Innovation: Introduced several new concepts and projects for the first time in India to give customers more choice and achieve leadership.  Team: Built a strong multi-functional, multi-cultural team of 60 people and rated as best in the industry.  Nurtured relationship with over 70 domestic & international clients & developed partnership with some world-class IT & ITES companies. Show less

 Major responsibilities include Talent Acquisition /Talent Management/ Training & Development with PAN India Business Ensuring & implementation of process improvement by ways of developing policies for effective business operations in PAN India Operations, keeping employee in mind as major assets for the organization. Developing & designing employee engagement programs for the process to improve employee engagement levels in benefiting organization outputs. Designing… Show more  Major responsibilities include Talent Acquisition /Talent Management/ Training & Development with PAN India Business Ensuring & implementation of process improvement by ways of developing policies for effective business operations in PAN India Operations, keeping employee in mind as major assets for the organization. Developing & designing employee engagement programs for the process to improve employee engagement levels in benefiting organization outputs. Designing technical/behavioral training calendar for the process after reviewing at different levels of transformation and alteration while seeing the business need. Ensuring learning is delivered properly in the process and tracking its effectiveness in terms of business requirement. Ensuring Talent is brought in the organization on time as per business need and dealt properly for bringing them on board with effective means of selection/negotiation/induction to know organization well and mobilizing with different projects as per business needs. Finalizing manpower budget for the financial year & ensuring manpower is hired as per approved budget of the business Responsible for manpower planning for clients projects & identifying staffing needs of Lateral, Linguistic, Leadership & Fresher’s & aligning with client requirement Responsible for resource identification, acquisition & short listing at the first level of interview. Setting Manpower budget for our projects, find deviations at the end of the year and redefining the budget as per future need. Responsible for delivering induction program to all new employees & ensure each employee is well equipped with proper understanding of business & for cultural adoption.ACCOMPLISHMENTS  Devised and implemented Strategy to achieve consistent growth & revenue .  Successfully recruited 2200 Customer Support Professionals in a span of 25 days. Successfully recruited 150+ Medical Coders and 15 Support Team in a span of 45 day Show less