Chris Hargarten Email & Phone Number

San Bruno, Ca, Us

Worked in the Teleperformance Innovation Experience Center (TIEC), hosting meetings with current and prospective clients, internal meetings and events, and quarterly business reviews. • Assisted in planning, coordination, and execution of client and internal meetings• Coordinated catering based on individual and group needs/preferences• Took part in planning calls, worked with vendors to procure food and beverage, and executed day-of logistics• Tracked requests via SalesForce• Assisted in running presentation decks and videos utilizing PowerPoint in concert with AirMedia• Created virtual site visits via Oculus Virtual Reality• Redesigned location's digital visitor's guide utilizing InDesign and Photoshop• Created tutorials for technology within the operating space, including Microsoft Surface Hub 2, Zoom tablets, and Samsung Flipboard• Procured and maintained snacks, drinks, and client facing refreshments• Entrusted with hiring and creating relationships with audio/video companies for remote webinar sessions• Created landing pages/websites via InstaPage• Created virtual backgrounds for Zoom calls co-branded with Client and Teleperformance information• Coordinated Innovation Experience Center ambiance, including client branding and lighting settings, music via Sonos, catering and decoration, and furniture arrangements in multi-functional lobby.

Palo Alto, Ca

Responsible for scheduling all physical and human resources that are responsible for operating the CXC, providing logistical support for customer briefings, and providing administrative support for the CXC Team. Worked with NTT internal, external groups and outside vendors to ensure quality products and professional service for NTT’s customers visiting the Customer Experience Center, provided concierge and customer service for the customers of the CXC and special projects.• Collaborated personally with briefing manager, IT, and visiting hosts support all meetings by arranging meeting space, technology, catering needs, and other logistics• Provided basic A/V support throughout the CXC to ensure all technology worked as needed• Implemented new visitor check-in and badging system via Envoy• Utilized BriefingSource to successfully schedule client briefings, internal meetings, and special events• Made certain all agendas were updated and accurate• Purchased and maintained supplies including snacks, drinks, and meeting room supplies• Made certain all purchases were accounted for and placed into Concur expense system• Coordinated with building management, janitorial, and security to maintain common areas as well as specific CXC facility requirements• Communicated with and arranged for outside vendors to complete work in timely manner• Worked cross-functionally with several in-house operating companies to ensure all users were properly trained in BriefingSource tool• Created tutorial for technology demo on experience center floor• Responsible for distributing and monitoring visitor access badges

San Francisco Bay Area

Assisted in standing up marketing technologies specific to mobile communications for startup cellular company. Responsible for audience targeting and implementation of mobile notifications via Swrve.• Worked cross-functionally with product, engagement and lifecycle teams to implement corporate- approved copy into notifications and in-app messages• Utilized Swrve Dashboard to test and send users push notifications and conversations triggered by specific events within the app throughout pre-launch and early access phases of the company• Raised engagement numbers exponentially as pre-launch transitioned into early access• Collaborated on regular basis with Swrve strategist for best practices• Successfully trained cross-functional staff on Swrve functionality• Assisted with e-mail creation via SalesForce Marketing Cloud Content Builder

Facebook Hq

- Coordination and tracking of over 200 contractors onsite at Facebook. - Work cross functionally with Product Data Integrity (PDI) Specialists and Staffing Agencies to manage employee resources. - Schedule and ensure proper head-count for 24 hour work shifts.- Provide support to ensure a positive work environment and culture while maintaining optimal productivity. - Logistical planning with cross functional teams for seating assignments and growth projections as they relate to space utilization. - Facilitate weekly team meetings and new hire trainings for all incoming contractors.

Facebook Hq

Working in the Product Data Integrity team performing quality operations for various web content across Instagram and Facebook.- Monitor public content coming into Instagram- Ensures a high quality of content is provided for positive user experience- Deliver and maintain high quality work while exceeding time and accuracy benchmarks- Gather insights and help improve policies for new team projects- Work on multiple projects and help create guidelines to further our team's success, focusing on customer experience

San Francisco Bay Area

Responsible for a multitude of items supporting the Northern California/Nevada/Hawaii region, including but not limited to:Go To Market: -Strategize with leadership and prepare region for any upcoming product launch, promotion and service launch. -Provide post-launch reporting stacked against other regions, areas and enterprise.-Oversee cross-channel core team to strategize and ensure each launch is successful.Competition: -Keep abreast of changes within the industry.-Construct competitive positioning, relay information to leadership and field employees. -Strategize on how to overcome customer objections. -Oversee core team in-region to discuss and strategize around competitive pressures.-With Analytics team, meet monthly to discuss how to overcome specific market share pressures.Ad Hoc:-Support marketing team members with regards to sponsorships (49ers, Raiders, etc)-Support marketing team members with regards to internal events, such as regional kick-off, Rockstar competitions and Winner's Circle events.This position requires interaction with leadership (regional, area and above) on a regular basis.

Peninsula/South Bay

Responsible for providing ongoing business process support and expertise to retail stores on all VZW merchandise, facilities, compliance, systems and sales policies.- Provide support to store personnel for merchandising initiatives implementation. - Maintains, updates, and communicates changes relating to retail support tools - Performs regularly scheduled store visits to identify and document needs, assisting in improving operational performance of the Retail channel providing support and training for Managers and Customer Service staff in assigned district. - Provides district reporting for revenue, operational, and sales targets/progress - Supports District Manager and retail store personnel in assigned district to achieve targets. - Supports processes, programs, policies and procedures impacting retail store operational efficiencies and store service strategy. - Supports Compliance and Audit personnel with all operational initiatives including WA Audit procedures and inventory controls as directed by Sales Operations Manager. - Supports retail store remodels, new builds and closings

San Francisco, Ca