Hargunjeet Kaur Bhatia Email & Phone Number

Winnipeg, Mb, Ca

Winnipeg, Manitoba, Canada

Winnipeg, Manitoba, Canada

• Led and managed a high-impact digital transformation project focused on migrating data analysis processes from on-premises SPSS to a cloud-based version, enhancing scalability and operational efficiency.• Collaborated closely with the IT, Evaluation Team, and stakeholders to define project scope, objectives, and deliverables, ensuring alignment with organizational goals.• Conducted thorough requirements gathering and analysis, translating business needs into detailed functional and… Show more • Led and managed a high-impact digital transformation project focused on migrating data analysis processes from on-premises SPSS to a cloud-based version, enhancing scalability and operational efficiency.• Collaborated closely with the IT, Evaluation Team, and stakeholders to define project scope, objectives, and deliverables, ensuring alignment with organizational goals.• Conducted thorough requirements gathering and analysis, translating business needs into detailed functional and technical specifications for the cloud-based SPSS solution.• Evaluated alternative software options for reporting and analytics, including POWER BI, Survey Monkey, Excel, and Minitab. Performed comprehensive analysis of each solution's capabilities, compatibility, and potential workflow impact.• Collaborated with vendors at IBM Cloud and IBM Product to understand cost-benefit analysis while exploring solution options, including bare metal servers and virtual instances, as well as upgraded versions and Licenses of SPSS Statistics.• Mapped current state and future state business processes using Visio, identifying opportunities for optimization and enhancement.• Proactively engaged stakeholders, addressing their concerns and alleviating fears surrounding the proposed changes. Crafted detailed transition plans for each recommended solution option in the business case.• Collaborated with finance teams to conduct a cost analysis, assessing the financial feasibility of the cloud migration and providing insights into cost savings and long-term benefits. Show less

India

• Developed and executed a successful business plan for a cloud kitchen focused on vegan menu items in the tri-city area, resulting in consistent profitability and positive customer reviews.• Managed social media marketing campaigns on various platforms, including Instagram, Facebook, and Telegram, to attract and retain customers.• Conducted ongoing analysis of financial and operational metrics to identify opportunities for improvement and optimize business performance.

Panchkula, Haryana, India

• Orchestrated the successful migration of a pivotal customer experience dashboard with 100 KPIs from Excel to Qlik and Python, ensuring real-time insights for C-level leadership.• Acted as a crucial intermediary between IT teams and business stakeholders, translating complex IT jargon into accessible business language and vice versa• Utilized Jira for end-to-end project management, task coordination, and collaboration among cross-functional teams. • Recognized for completing this… Show more • Orchestrated the successful migration of a pivotal customer experience dashboard with 100 KPIs from Excel to Qlik and Python, ensuring real-time insights for C-level leadership.• Acted as a crucial intermediary between IT teams and business stakeholders, translating complex IT jargon into accessible business language and vice versa• Utilized Jira for end-to-end project management, task coordination, and collaboration among cross-functional teams. • Recognized for completing this exceptionally challenging project within the first year of joining, receiving a prestigious certificate of achievement from the CFO. Show less

Syracuse, New York Area

| 𝙇𝙚𝙖𝙣 𝙎𝙞𝙭 𝙎𝙞𝙜𝙢𝙖 | 𝙍𝙤𝙤𝙩 𝘾𝙖𝙪𝙨𝙚 𝘼𝙣𝙖𝙡𝙮𝙨𝙞𝙨 | 𝘿𝙈𝘼𝙄𝘾 | 𝙎𝙪𝙥𝙥𝙡𝙮 𝙍𝙤𝙪𝙩𝙚 𝙊𝙥𝙩𝙞𝙢𝙞𝙯𝙖𝙩𝙞𝙤𝙣 | 𝙏𝙧𝙖𝙣𝙨𝙥𝙤𝙧𝙩𝙖𝙩𝙞𝙤𝙣 𝙎𝙮𝙨𝙩𝙚𝙢 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 | 𝙈𝙎 𝙀𝙭𝙘𝙚𝙡 | 𝙈𝙞𝙣𝙞𝙩𝙖𝙗 |About the Organization: Syracuse University Food Services strives to offer a wide variety of nutritious food options to the campus community. With 13 campus cafés, three food courts, in addition to top-notch catering, fine dining, a campus pub, stadium… Show more | 𝙇𝙚𝙖𝙣 𝙎𝙞𝙭 𝙎𝙞𝙜𝙢𝙖 | 𝙍𝙤𝙤𝙩 𝘾𝙖𝙪𝙨𝙚 𝘼𝙣𝙖𝙡𝙮𝙨𝙞𝙨 | 𝘿𝙈𝘼𝙄𝘾 | 𝙎𝙪𝙥𝙥𝙡𝙮 𝙍𝙤𝙪𝙩𝙚 𝙊𝙥𝙩𝙞𝙢𝙞𝙯𝙖𝙩𝙞𝙤𝙣 | 𝙏𝙧𝙖𝙣𝙨𝙥𝙤𝙧𝙩𝙖𝙩𝙞𝙤𝙣 𝙎𝙮𝙨𝙩𝙚𝙢 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 | 𝙈𝙎 𝙀𝙭𝙘𝙚𝙡 | 𝙈𝙞𝙣𝙞𝙩𝙖𝙗 |About the Organization: Syracuse University Food Services strives to offer a wide variety of nutritious food options to the campus community. With 13 campus cafés, three food courts, in addition to top-notch catering, fine dining, a campus pub, stadium concessions, and more than 100 vending machines, the department provides many options where students can fill up on a big meal or grab a quick bite.Accomplishments:• Observed and analyzed the current distribution system for the Food Services department with a focus on Vending and Catering logistics using DMAIC and Root Cause Analysis.• Redesigned the supply routes to optimize deliveries to over 25 halls and over 100 vending machines on campus. • Reduced the need for multiple ‘Fill-up’ trips to different halls by providing on-sight storage areas. Show less

Syracuse, New York Area

| 𝙋𝙧𝙤𝙟𝙚𝙘𝙩 & 𝙍𝙚𝙨𝙤𝙪𝙧𝙘𝙚 𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙞𝙣𝙜 | 𝘿𝙖𝙩𝙖 𝘼𝙣𝙖𝙡𝙮𝙨𝙞𝙨 | 𝘽𝙪𝙙𝙜𝙚𝙩 𝙏𝙧𝙚𝙣𝙙 𝘼𝙣𝙖𝙡𝙮𝙨𝙞𝙨 | 𝙋𝙧𝙤𝙘𝙚𝙨𝙨 𝙄𝙢𝙥𝙧𝙤𝙫𝙚𝙢𝙚𝙣𝙩 | 𝙋𝙧𝙤𝙟𝙚𝙘𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 | 𝙈𝙎 𝙀𝙭𝙘𝙚𝙡 𝘿𝙖𝙨𝙝𝙗𝙤𝙖𝙧𝙙𝙨 | 𝙋𝙞𝙫𝙤𝙩 𝙏𝙖𝙗𝙡𝙚𝙨 | 𝙈𝙎 𝙋𝙧𝙤𝙟𝙚𝙘𝙩 |About the Organization: CPDC manages the space programming, planning, and design of maintenance and new construction for all University facilities. It is also responsible for the Capital… Show more | 𝙋𝙧𝙤𝙟𝙚𝙘𝙩 & 𝙍𝙚𝙨𝙤𝙪𝙧𝙘𝙚 𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙞𝙣𝙜 | 𝘿𝙖𝙩𝙖 𝘼𝙣𝙖𝙡𝙮𝙨𝙞𝙨 | 𝘽𝙪𝙙𝙜𝙚𝙩 𝙏𝙧𝙚𝙣𝙙 𝘼𝙣𝙖𝙡𝙮𝙨𝙞𝙨 | 𝙋𝙧𝙤𝙘𝙚𝙨𝙨 𝙄𝙢𝙥𝙧𝙤𝙫𝙚𝙢𝙚𝙣𝙩 | 𝙋𝙧𝙤𝙟𝙚𝙘𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 | 𝙈𝙎 𝙀𝙭𝙘𝙚𝙡 𝘿𝙖𝙨𝙝𝙗𝙤𝙖𝙧𝙙𝙨 | 𝙋𝙞𝙫𝙤𝙩 𝙏𝙖𝙗𝙡𝙚𝙨 | 𝙈𝙎 𝙋𝙧𝙤𝙟𝙚𝙘𝙩 |About the Organization: CPDC manages the space programming, planning, and design of maintenance and new construction for all University facilities. It is also responsible for the Capital Project Planning process, the Capital Projects Fund, and liaison with governmental and land development agencies.Accomplishments:• Helped the department shift from an obsolete old database to MS Project.• Increased operational efficiency by helping the Department Director with Project and Resource scheduling management.• Created a Fiscal Year Project Budget trend assessment report, using MS Access, MS Excel and Pivot Tables, which was later adopted as the official department report.• Challenges included coordinating with Project Managers assigned to different projects, managing continuously changing project requirements and working on multiple projects for different people simultaneously. Show less

Syracuse, New York Area

| 𝘾𝙤𝙢𝙥𝙡𝙚𝙭 𝙋𝙧𝙤𝙗𝙡𝙚𝙢 𝙎𝙤𝙡𝙫𝙞𝙣𝙜 | 𝙈𝙪𝙡𝙩𝙞-𝙩𝙖𝙨𝙠𝙞𝙣𝙜 | 𝙂𝙧𝙖𝙙𝙞𝙣𝙜 | 𝙏𝙞𝙢𝙚-𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 | 𝘾𝙤-𝙤𝙧𝙙𝙞𝙣𝙖𝙩𝙞𝙤𝙣 | 𝙇𝙚𝙖𝙙𝙚𝙧𝙨𝙝𝙞𝙥 | 𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙎𝙠𝙞𝙡𝙡𝙨 |I had the opportunity to work as the Graduate Teaching Assistant for the undergraduate and graduate Project management and Lean Six Sigma courses at the Martin J. Whitman School of Management. Accomplishments:• Oversaw twenty teams working with different local… Show more | 𝘾𝙤𝙢𝙥𝙡𝙚𝙭 𝙋𝙧𝙤𝙗𝙡𝙚𝙢 𝙎𝙤𝙡𝙫𝙞𝙣𝙜 | 𝙈𝙪𝙡𝙩𝙞-𝙩𝙖𝙨𝙠𝙞𝙣𝙜 | 𝙂𝙧𝙖𝙙𝙞𝙣𝙜 | 𝙏𝙞𝙢𝙚-𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 | 𝘾𝙤-𝙤𝙧𝙙𝙞𝙣𝙖𝙩𝙞𝙤𝙣 | 𝙇𝙚𝙖𝙙𝙚𝙧𝙨𝙝𝙞𝙥 | 𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙎𝙠𝙞𝙡𝙡𝙨 |I had the opportunity to work as the Graduate Teaching Assistant for the undergraduate and graduate Project management and Lean Six Sigma courses at the Martin J. Whitman School of Management. Accomplishments:• Oversaw twenty teams working with different local and national clients on issues such as warehouse space utilization, supply chain optimization, waste management, inefficient resource usage, high operating costs, and inefficient inventory planning.• Mentored students in preparing for and leading client meetings, understanding their requirements to define the scope and, addressing and troubleshooting client queries using the DMAIC process.• Facilitated efficient, cost-effective and innovative pilot test creation, execution and, documentation.• Conducted recitation sessions to help teams plan the strategic direction and develop solutions for their respective client issues. Show less

Syracuse, New York Area

| 𝙇𝙚𝙖𝙣 𝙎𝙞𝙭 𝙎𝙞𝙜𝙢𝙖 | 𝘼𝘽𝘾 𝘾𝙡𝙖𝙨𝙨𝙞𝙛𝙞𝙘𝙖𝙩𝙞𝙤𝙣 & 𝙄𝙣𝙫𝙚𝙣𝙩𝙤𝙧𝙮 𝘾𝙤𝙣𝙩𝙧𝙤𝙡 | 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙖𝙡 𝙀𝙦𝙪𝙞𝙥𝙢𝙚𝙣𝙩 𝙀𝙛𝙛𝙚𝙘𝙩𝙞𝙫𝙚𝙣𝙚𝙨𝙨 (𝙊𝙀𝙀) | 𝙋𝙖𝙧𝙚𝙩𝙤 𝘼𝙣𝙖𝙡𝙮𝙨𝙞𝙨 | 𝙑𝙖𝙡𝙪𝙚 𝙎𝙩𝙧𝙚𝙖𝙢 𝙈𝙖𝙥𝙥𝙞𝙣𝙜 | 𝘿𝙚𝙢𝙖𝙣𝙙 𝙋𝙡𝙖𝙣𝙣𝙞𝙣𝙜 | 𝘽𝙤𝙩𝙩𝙡𝙚𝙣𝙚𝙘𝙠 𝙄𝙙𝙚𝙣𝙩𝙞𝙛𝙞𝙘𝙖𝙩𝙞𝙤𝙣 & 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 |About the Organization: Stickley Audi & Co. is a high-end furniture store with a selection of fine wood pieces, plus… Show more | 𝙇𝙚𝙖𝙣 𝙎𝙞𝙭 𝙎𝙞𝙜𝙢𝙖 | 𝘼𝘽𝘾 𝘾𝙡𝙖𝙨𝙨𝙞𝙛𝙞𝙘𝙖𝙩𝙞𝙤𝙣 & 𝙄𝙣𝙫𝙚𝙣𝙩𝙤𝙧𝙮 𝘾𝙤𝙣𝙩𝙧𝙤𝙡 | 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙖𝙡 𝙀𝙦𝙪𝙞𝙥𝙢𝙚𝙣𝙩 𝙀𝙛𝙛𝙚𝙘𝙩𝙞𝙫𝙚𝙣𝙚𝙨𝙨 (𝙊𝙀𝙀) | 𝙋𝙖𝙧𝙚𝙩𝙤 𝘼𝙣𝙖𝙡𝙮𝙨𝙞𝙨 | 𝙑𝙖𝙡𝙪𝙚 𝙎𝙩𝙧𝙚𝙖𝙢 𝙈𝙖𝙥𝙥𝙞𝙣𝙜 | 𝘿𝙚𝙢𝙖𝙣𝙙 𝙋𝙡𝙖𝙣𝙣𝙞𝙣𝙜 | 𝘽𝙤𝙩𝙩𝙡𝙚𝙣𝙚𝙘𝙠 𝙄𝙙𝙚𝙣𝙩𝙞𝙛𝙞𝙘𝙖𝙩𝙞𝙤𝙣 & 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 |About the Organization: Stickley Audi & Co. is a high-end furniture store with a selection of fine wood pieces, plus oriental rugs & home accents.Accomplishments: • Projected an increase of over 50% in the Overall Equipment Efficiency/Effectiveness (OEE) of the bottle-necked fine mill operations using the Lean Six Sigma DMAIC process.• Justified the use of EPP (Economic Part Period) over EOQ (Economic Order Quantity) for lot size optimization while incorporating over 12 independent production line variables.• Completely redesigned the Manufacturing Order Processing System by manipulating EPP to account for the highly variable product line.• Discovered significant flaws in the current KPI values by checking for correctness using the redesigned system.• Conducted a Pilot test for the 5 most lucrative furniture pieces and 2 Collector’s Item pieces to yield over $120,000 in additional yearly revenue and a reduction in machine hours by 600 hours.• The methodology was adopted by the company and has increased its OEE for the entire range of products by over 15%. Show less

Chandigarh Area, India

| 𝘿𝙖𝙩𝙖 𝘼𝙣𝙖𝙡𝙮𝙨𝙞𝙨 | 𝙒𝙧𝙞𝙩𝙩𝙚𝙣 & 𝙑𝙚𝙧𝙗𝙖𝙡 𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙎𝙠𝙞𝙡𝙡𝙨 | 𝙈𝙎 𝙀𝙭𝙘𝙚𝙡 | 𝙀𝙞𝙣𝙨𝙩𝙚𝙞𝙣360 | 𝘼𝘾𝙎𝙍 |About the Organization:eClerx Services Limited is engaged in providing Knowledge Process Outsourcing services to global companies. The company provides data management analytics solutions and process outsourcing services to a host of global clients through a network of multiple locations in India and… Show more | 𝘿𝙖𝙩𝙖 𝘼𝙣𝙖𝙡𝙮𝙨𝙞𝙨 | 𝙒𝙧𝙞𝙩𝙩𝙚𝙣 & 𝙑𝙚𝙧𝙗𝙖𝙡 𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙎𝙠𝙞𝙡𝙡𝙨 | 𝙈𝙎 𝙀𝙭𝙘𝙚𝙡 | 𝙀𝙞𝙣𝙨𝙩𝙚𝙞𝙣360 | 𝘼𝘾𝙎𝙍 |About the Organization:eClerx Services Limited is engaged in providing Knowledge Process Outsourcing services to global companies. The company provides data management analytics solutions and process outsourcing services to a host of global clients through a network of multiple locations in India and abroad.Accomplishments:• Provided quality monitoring/insights, advanced analytics, and superior technical operations support by utilizing a blend of technology – Einstein360 and Vision - and domain knowledge – ACSR – to Comcast and Time Warner Cable technical staff.• Received the “Best Trainee award” for leading a team of 10 people and excelling in every challenge and test throughout the training period • Awarded Employee of the month in January 2016 and March 2016 for excellence in problem resolution, technical knowledge and service provided. Show less

Applied Business Analysis

Master'S Degree, Engineering/Industrial Management

Bachelor Of Technology - Btech, Computer Science

Activities and Societies: • Awarded “Star Eminent Project” for the project 'Bio-diesel' which was presented to Sir A.P.J. Abdul Kalam.