Hari Jha Email and Phone Number
An Accomplished and result focused senior management professional at middle office in settlement process of investment banking with over 18 years of experience in managing the team in accomplishing process metrics and oversee the operational activities of the team that ensures team executes all the tasks i.e., trade enrichments, trade settlement, trade fails resolutions, breaks resolution and trade posting as defined in the procedures & control standards and responsible for KPI, Baseline, PPOD, maintain SLA for various reports and reporting. Responsible for to attend the various client calls as and when required & presenting the monthly Governance deck to Over site Team. The Settlement Group deals with trade settlement of Equity and Fixed Income processing for APAC/EMEA & NAM region and it is central point of contact for the Brokers, Custodians and Client Service Teams/Over site Team. A middle Office operation within Trade settlements consists of Trade enrichment (Pre matching), Trade processing & monitoring to settle the trade, fails resolution, Trade investigation (TI) related to cash & position breaks, Record Keeping Systems (RKS) and various reporting as per the pre decided SLA and some time as per ad hoc request.
State Street Hcl Services Pvt Ltd
View- Employees:
- 1107
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Operations ManagerState Street Hcl Services Pvt Ltd May 2022 - PresentPune, Maharashtra, IndiaManaging a team of settlement, TI & RKS. Middle Office Operation, Trade Support, Trade Settlements, Trade Life Cycle.
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Assistant General ManagerKarvy Stock Broking Jul 2018 - May 2022Hyderabad, Telangana, IndiaReporting to the Advisory Head of the organization, the role includes responsibility for all 8contact center teams, providing ongoing investment services to existing clients across allfinancial instruments (Equity, Derivatives, Currency, Commodities, Bonds, and Mutual Funds &Insurance). -
Advisory Unit ManagerKarvy Stock Broking Jul 2017 - Jul 2018Hyderabad, Telangana, IndiaManaging the day-to-day performance of the Contact Centre (150+ Advisors) Operations todeliver a best-in-class service meeting within budget and set the strategy for the development of the contact center (Advisory), staying abreast of new practices & technologies, and ensure that we gain and maintain recognition for the quality of customer service.
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Cluster ManagerKarvy Stock Broking Jul 2016 - Jul 2017Gurugram, Haryana, IndiaContributed 33% of the revenue target of the Zone and serviced 50% of Zone’s active clients ondaily basis and Providing investment services to all clients procured by 300 sales executives in the North Zone and activating 5% of the dormant clients mapped to the North Zone on a monthly basis.
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Deputy ManagerKarvy Stock Broking Jul 2015 - Jul 2016Delhi, IndiaDefining and implementing strategies to enhance client servicing number and ARPC (Averagerevenue per client) and guide advisors in rendering superior quality investment services toexisting clients. Following up with the North sales team across 14 clusters and 60 branches for business development and assessing the performance of clients’ investments for recommending remedial measures.
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Assistant ManagerKarvy Stock Broking Jul 2010 - Jul 2015Delhi, IndiaHandled a team of DP executives taking client’s DIS request and punching on software, a team ofIRC (Investor Relationship Centre) taking client’s complain and handling irritated clients, non-voice service teams, Twitter irritated clients, and HNI & irritated clients’ related queries, Selling third-party products like Mutual Fund & Insurance as part of our financial planning campaign.
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Branch ManagerProactive Universal Group Mar 2010 - Jun 2010New Delhi, Delhi, IndiaHandled the branch with a team of Relationship Managers and Dealers and was responsible for running the profit center. -
Team ManagerDestimoney Securities Pvt. Ltd Mar 2009 - Feb 2010New Delhi, Delhi, IndiaHandled a team of Relationship Managers while being responsible for the team’s performance in terms of acquisition of client, collecting the margin amount, maintaining the day-to-day trading of shares, providing market information, recommendations and managing the equity portfolio of the client. -
Branch ManagerReligare Jun 2008 - Feb 2009Rajasthan, IndiaHandled the branch with a team of relationship managers, dealers, and back-office executives.Was Responsible for the branch’s performance in terms of acquisition of clients, collecting the margin amount, maintaining the day-to-day trading of shares, providing market information, recommendations and managing the equity portfolio of clients, and managed the commodity business in terms of acquisition of commodity clients and managing the trading parts of them. -
Senior Relationship ManagerIndiabulls Ventures Limited Dec 2005 - Jun 2008New Delhi, Delhi, IndiaWas responsible in terms of acquisition of clients, collecting the margin amount, maintaining the day-to-day trading of shares, providing market information, recommendations and managing the equity portfolio of clients.
Hari Jha Education Details
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Marketing -
Business/Commerce, General
Frequently Asked Questions about Hari Jha
What company does Hari Jha work for?
Hari Jha works for State Street Hcl Services Pvt Ltd
What is Hari Jha's role at the current company?
Hari Jha's current role is Senior Manager, Middle Office-State Street HCL Services Pvt Ltd..
What schools did Hari Jha attend?
Hari Jha attended New Delhi Institute Of Management, Lalit Narayan Mithila University, Darbhanga.
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