Analyzed customer behavior data to identify factors contributing to churnData Analysis: Leveraged Power BI to analyze and visualize churn trendsActionable Insights: Created visual reports to inform retention strategies and reduce churn rates

Analysed e-commerce sales data to identify customer purchasing patterns and preferencesUtilized Excel for data preprocessing, ensuring data integrity before analysisIdentified key factors influencing customer behavior through descriptive statistics and visualizationsDeveloped Power BI dashboards to visualize sales trends, driving targeted marketing strategies

Evaluated customer service performance metrics from call center dataAnalyzed call resolution times and customer satisfaction scores to identify areas for improvementDeveloped Power BI dashboards to visualize findings and recommend improvements for service efficiencyAnalysed food supply chain data to optimize delivery routes and inventory managementApplied Python for data analysis, focusing on delivery efficiencies and inventory turnoverCreated visual representations of key… Show more Evaluated customer service performance metrics from call center dataAnalyzed call resolution times and customer satisfaction scores to identify areas for improvementDeveloped Power BI dashboards to visualize findings and recommend improvements for service efficiencyAnalysed food supply chain data to optimize delivery routes and inventory managementApplied Python for data analysis, focusing on delivery efficiencies and inventory turnoverCreated visual representations of key metrics and trends, aiding strategic decision-making Show less

Dedicated Digital Cartographer with 4.5 years of experience in geospatial data analysis and mapping technologiesProficient in utilizing GIS software and tools, including ArcGIS and QGIS, to create accurate and visually compelling mapsSkilled in data collection, processing, and visualization, with a strong understanding of cartographic principles and spatial analysis techniquesProven ability to collaborate with cross-functional teams to deliver high-quality cartographic solutions… Show more Dedicated Digital Cartographer with 4.5 years of experience in geospatial data analysis and mapping technologiesProficient in utilizing GIS software and tools, including ArcGIS and QGIS, to create accurate and visually compelling mapsSkilled in data collection, processing, and visualization, with a strong understanding of cartographic principles and spatial analysis techniquesProven ability to collaborate with cross-functional teams to deliver high-quality cartographic solutions that support strategic decision-makingCommitted to leveraging innovative technologies and best practices in digital mapping to enhance user engagement and accessibility Show less