Hari Krishna Challa

Hari Krishna Challa Email and Phone Number

Information Technology | Network Administrator | Cloud Security | Desktop Support Engineer | Technical Project Management | CompTIA Security+ @ EG Group
Hari Krishna Challa's Location
Perth, Western Australia, Australia, Australia
About Hari Krishna Challa

Solution-focused and highly skilled IT professional leveraging extensive experience in network administration and information technology support. Proven proficiency in managing secure, high-performing networks, and safeguarding critical business data. Exceptional abilities in resolving complex technical issues, formulating strategic IT policies, and performing security audits. Demonstrated leadership in driving security incident responses and enhancing organizational resilience. Renowned for delivering top-tier customer service and staying updated on the latest industry trends and technologies. A forward-thinking strategist, committed to promoting operational efficiency and system security.🔹 Highlights🔹📌 With the help of local MSP, Successfully managed the IT infrastructure at Rombola Family Farms Pty Ltd, providing support to over 100 systems and ensuring robust network security measures were in place.📌 Managed IT operations, overseeing a wide range of elements including operating systems, security tools, applications, servers, and email systems, contributing to the seamless operation of the organization's IT landscape.📌 Possess certification in CCNA from Cisco and MCSE from Microsoft. Earned Master's degree in information technology from Melbourne Institute of Technology.📌 Keen aptitude for technology programs and solutions; proficient in a variety of software applications including Power Bi, Microsoft Office Suite, Azure Active Directory, MAC, Windows, MCSE, and HTML.🔹 Core Skills and Expertise 🔹● IT Infrastructure Management● Desktop Support Administration ● Network Troubleshooting● Mac OS and Windows● Service Desk & Level 2 IT Support ● Network topologies ● Power BI● Azure DevOps ● CCNA● Static and Dynamic Routing ● WAN Topologies ● Network Security● Security Incident response● Azure DevOps ● Firewall routers operation● Microsoft Dynamics ERP Software● Aconex● MCSE● OSI Layers, TCP/IP Protocols● IPv4 and IPv6 Addressing ● Network Management and Programmability

Hari Krishna Challa's Current Company Details
EG Group

Eg Group

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Information Technology | Network Administrator | Cloud Security | Desktop Support Engineer | Technical Project Management | CompTIA Security+
Hari Krishna Challa Work Experience Details
  • Eg Group
    Customer Service Representative
    Eg Group Oct 2017 - Present
    Australia
    Provided a world-class customer experience through front-end engagement and point-of-sale interaction. Coordinated with the IT team for equipment and software installation. Proficient in basic computer technology and POS systems. Assisted with cash counting, invoicing, software usage, and data entry. Ensured excellent customer service by addressing inquiries, requests, and complaints promptly and courteously.
  • Rombola Family Farms Pty Ltd
    Information Technology Support Officer
    Rombola Family Farms Pty Ltd Dec 2021 - Jul 2023
    Griffith, New South Wales, Australia
    Oversee IT infrastructure management, supporting 100+ systems and maintaining robust network security measures. Administer network printers, phone systems, and WiFi controllers, ensuring seamless operation and connectivity. Develop and implement organization-wide IT policies focusing on security and disaster recovery. Resolve Level 2/3 issues, contribute to Agri ERP implementation, and collaborate on warehouse management applications. Coordinate with service providers, conduct audits, and upgrade security software. Ensure SLA compliance, manage system activities, and lead security incident responses. Configure VLANs for effective network management.
  • Gentec Australia
    Computer Network And System Analyst
    Gentec Australia Jul 2020 - Jan 2022
    Sydney, New South Wales, Australia
    NETWORK SUPPORT ROLE:Managed IT operations, including systems, security tools, applications, servers, and hardware/software inventory. Installed and configured network devices, secured network systems, and troubleshooted network problems. Ensured regular backups and implemented data protection processes. Installed/upgraded computer components, resolved software-related issues, and managed virtual servers. Implemented and monitored VPN and Remote Desktop connections. Established security protocols and procedures.BAC WATER MONITORING - TECHNICAL PROJECT SUPPORT ROLE:Managed IT infrastructure and processes for the BAC water monitoring system. Provided technical support, tracked project status, and resolved application errors. Developed detailed requirements and conducted quality control checks for system effectiveness.
  • 7-Eleven Australia
    Customer Service Representative
    7-Eleven Australia Oct 2015 - Apr 2021
    Towradgi Nsw 2518
    Provided a world-class customer experience through front-end engagement and point-of-sale interaction. Coordinated with the IT team for equipment and software installation. Proficient in basic computer technology, including POS systems and Microsoft Office. Assisted with cash counting, invoicing, software usage, and data entry. Ensured excellent customer service by addressing inquiries, requests, and complaints promptly and courteously. Maintained attractive floor sets, visual presentations, and signage placement to meet quality standards.

Hari Krishna Challa Education Details

Frequently Asked Questions about Hari Krishna Challa

What company does Hari Krishna Challa work for?

Hari Krishna Challa works for Eg Group

What is Hari Krishna Challa's role at the current company?

Hari Krishna Challa's current role is Information Technology | Network Administrator | Cloud Security | Desktop Support Engineer | Technical Project Management | CompTIA Security+.

What schools did Hari Krishna Challa attend?

Hari Krishna Challa attended Melbourne Institute Of Technology, Charles Sturt University, Raghu Engineering College, Dakamarri Village, Bheemunipatnam Mandal,pin-531162(Cc-98).

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