Supervisor
CurrentGame Monitoring: Monitor all gaming tables to ensure dealers are following procedures and maintaining game integrity.Training and Development: Assist in training new dealers and providing ongoing development opportunities for existing staff.Audit Compliance: Conduct regular audits of gaming operations to ensure compliance with regulations and internal policies.Rating and Tracking: By maintaining and regularly updating the table with game results, can effectively track players’ performance and make informed decisions based on their win-loss records and ratings.Reporting: Prepare shift reports, detailing any incidents, issues, or irregularities that occurred.Customer Service: Maintain high standards of customer service, resolving any guest complaints or concerns promptly.Game Security: Ensure the security and integrity of all games in your section, watching for signs of cheating or theft.Compliance: Ensure all games and staff comply with gaming laws and company policies.Policy Enforcement: Ensure all staff adhere to company policies and procedures, addressing any violations appropriately.Training and Guidance: Provide training to staff on compliance, security measures, and company policies.VIP Services: Provide special attention to VIP guests, ensuring their needs are met and they have a positive experience.