Hari Tharan Murukiyah
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Hari Tharan Murukiyah Email & Phone Number

Airline Operations Management | 24+ Years Experience at AirAsia
Location: Nilai, Negri Sembilan, Malaysia 4 work roles 1 school
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Airline Operations Management | 24+ Years Experience
Location
Nilai, Negri Sembilan, Malaysia
Company size

Who is Hari Tharan Murukiyah? Overview

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Quick answer

Hari Tharan Murukiyah is listed as Airline Operations Management | 24+ Years Experience at AirAsia, a company with 10265 employees, based in Nilai, Negri Sembilan, Malaysia. AeroLeads shows a matched LinkedIn profile for Hari Tharan Murukiyah.

Hari Tharan Murukiyah previously worked as Manager - PMO (Project Manager, Customer Happiness Department) at Airasia and Passenger Services Manager at Myairline Sdn Bhd. Hari Tharan Murukiyah holds Diploma Of Management Information Systems, Mis - Information Technology from Scranmond College.

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AirAsia

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Profile bio

About Hari Tharan Murukiyah

Greetings! I am a passionate Airline Operations Management professional with over 24 years of experience in driving operational excellence, enhancing customer experiences, and ensuring safety across diverse aviation environments. My career has been dedicated to optimizing ground operations, leading strategic projects, and improving passenger services, all while maintaining the highest standards of safety and compliance.🌟 Key Strengths:Operational Efficiency & Strategy: I have successfully led initiatives to streamline ground operations, implement cost-effective strategies, and improve service delivery. My focus on operational excellence ensures seamless and safe passenger experiences, even in high-pressure environments.Project Leadership: With a strong background in project management, I have spearheaded complex projects, from station setups to real-time flight status enhancements. My leadership in these areas has consistently driven efficiency and innovation, benefiting both passengers and stakeholders.Crisis Management & Safety: My extensive experience in disruption management and emergency response planning has equipped me to handle unforeseen challenges with precision and calm. I excel in maintaining safety standards and ensuring swift, effective responses during crises.🚀 Career Aspirations:Driven by a commitment to operational excellence and customer satisfaction, I am eager to take on new challenges that push the boundaries of what’s possible in airline operations. My goal is to continue leading initiatives that enhance efficiency, safety, and overall passenger experience.🤝 Why Collaborate with Me:● I approach every operational challenge with a strategic mindset, consistently seeking ways to optimize processes and enhance service delivery.● As a leader, I believe in fostering collaboration and empowering teams to perform at their best, creating environments where safety and efficiency are paramount.● I am on a mission to contribute to the future of airline operations, driven by a passion for innovation, safety, and excellence. My dedication to the field and my hands-on experience make me a valuable partner in achieving your organization’s goals.Let's connect and explore how my expertise, leadership, and passion can elevate your airline's operations to new heights. I am excited to collaborate on projects that drive impactful change and deliver exceptional results. ✈️🌟#AirlineOperations #OperationalExcellence #SafetyManagement #ProjectLeadership #CustomerExperience

Current workplace

Hari Tharan Murukiyah's current company

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AirAsia
Airasia
Airline Operations Management | 24+ Years Experience
malaysia
Website
Employees
10265
AeroLeads page
4 roles

Hari Tharan Murukiyah work experience

A career timeline built from the work history available for this profile.

Manager - Pmo (Project Manager, Customer Happiness Department)

Current
  • Flight Status/Map Enhancement: Implement a real-time flight status and map system to enhance passenger experience with updates on aircraft status, location, and schedule changes.
  • Chatbot Integration for Check-In Queries: Enhancing the check-in process, a chatbot efficiently handles passenger queries, streamlining communication and reducing wait times for customer service.
  • Staff Engagement Platform Development: Developing a user-friendly platform assists staff in engaging effectively with passengers, facilitating better communication and improving overall satisfaction.
  • Ground Operations Leadership (KUL, 2015-2018): Leads a 134-person Kuala Lumpur team, overseeing project implementations to enhance travel experiences, collaborating with stakeholders using Agile, Salesforce, and NPS.
  • Station Management (Kuantan, 2019-2020): Managing a team of 10 at Kuantan Station, ensuring smooth execution of projects to enhance passenger services and align with organizational goals.
Dec 2023 - Present

Passenger Services Manager

Malaysia

  • Passenger Safety and Security Management: Ensured passenger safety by monitoring performance and compliance with regulations, enhancing overall safety in operations.
  • Operational Compliance and Frontline Representation: Represented frontline services network-wide, guided station managers, and ensured operational compliance to senior management.
  • Emergency and Disruption Response: Supported operational needs during disruptions and emergencies, submitting detailed reports to maintain high safety standards.
  • Dangerous Goods Management: Oversaw the carriage of dangerous goods, ensuring all necessary permissions and approvals, responding to related queries, and reporting incidents to the CAAM for regulatory compliance.
  • Ground Operations Strategy and Liaison: Planned cost-efficient, seamless ground operations, liaised with airport authorities, set up new stations, and drove network-wide operational efficiency.
Sep 2021 - Nov 2023

Station Manager

  • Operational Excellence: Ensured safe, secure operations at a high-volume international airport, leading the team to excel in guest service, ramp, and interline services.
  • Leadership and Team Development: Led a diverse team, enhancing skill development and succession planning, while improving safety and security practices and communicating with senior personnel.
  • Performance Monitoring and Improvement: Monitored and assessed service delivery and operational performance, addressing shortfalls and engaging airport stakeholders to ensure smooth operations.
  • Strategic Planning and Support: Served as station planner, supporting stations, ensuring coverage during absences, and optimizing efficiency with expertise in Guest Service, Ramp, and GSE.
Jun 2004 - Jul 2020

Assistant Manager

  • Guest Relations Management: Expertly managed corporate and VIP guests, ensuring a seamless and high-quality experience throughout their stay.
  • Experience Optimization: Successfully enhanced guest journeys by addressing needs promptly and coordinating services to exceed expectations.
  • Seamless Service Delivery: Orchestrated various elements of guest interactions to maintain a smooth, trouble-free experience from arrival to departure.
Jun 2001 - Mar 2003
Team & coworkers

Colleagues at AirAsia

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1 education record

Hari Tharan Murukiyah education

  • Scranmond College
    Scranmond College
    Mis - Information Technology
FAQ

Frequently asked questions about Hari Tharan Murukiyah

Quick answers generated from the profile data available on this page.

What company does Hari Tharan Murukiyah work for?

Hari Tharan Murukiyah works for AirAsia.

What is Hari Tharan Murukiyah's role at AirAsia?

Hari Tharan Murukiyah is listed as Airline Operations Management | 24+ Years Experience at AirAsia.

Where is Hari Tharan Murukiyah based?

Hari Tharan Murukiyah is based in Nilai, Negri Sembilan, Malaysia while working with AirAsia.

What companies has Hari Tharan Murukiyah worked for?

Hari Tharan Murukiyah has worked for Airasia, Myairline Sdn Bhd, and Corporate Mitra.

Who are Hari Tharan Murukiyah's colleagues at AirAsia?

Hari Tharan Murukiyah's colleagues at AirAsia include Shamraj Sunderamurthy, Alex Chia, Concepcion Cabrera, Elfrits Ninno, and Johnny Ali.

How can I contact Hari Tharan Murukiyah?

You can use AeroLeads to view verified contact signals for Hari Tharan Murukiyah at AirAsia, including work email, phone, and LinkedIn data when available.

What schools did Hari Tharan Murukiyah attend?

Hari Tharan Murukiyah holds Diploma Of Management Information Systems, Mis - Information Technology from Scranmond College.

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