As the Technical Team Lead for South India at PolyWorks India, I drive technical excellence, customer satisfaction, and team performance. Responsibilities include:Leading projects and customer engagement.Mentoring team members.Managing incidents and support.Collaborating cross-functionally.Enhancing software solutions.Prioritizing and resolving issues.Efficient task management.Fostering team collaboration.

Demonstrating software capabilities technically based on the customer requirement in Inspection and Reverse Engineering.Projects benchmarking for the customers using PolyWorks Inspection and Reverse Engineering modules to showcase the capabilities.Giving training and support in all technical aspects in terms of Metrology Inspection and Reverse engineering with PolyWorks Software by utilizing 3D Contact(Probing) and Non - Contact(3D scanning) devices.Supported customers throughout incident response, management and resolution to deliver expert assistance for technical needs.Identifies and coordinates with internal and customer teams across functions, to satisfy customer need, to achieve customer goal and success.Customization of software to simply existing workflow and new tool developmentReviewing, managing and tracking customer issues and requests, and working with internal and engineering teams to scope and prioritize solution to customers.Working within task management system to receive, manage and close support requests and with hardware partners to provide and satisfy customer needs in terms of sales and technical aspects.Working closely with other team members in such tasks as troubleshooting and debugging.Handled Automotive OEMs like Ford, Renault-Nissan, Kia, Hyundai, Mahindra R&D, Ashok Leyland, Daimler, TVS motor, Hero Motor, ..etc.Handled Aerospace OEMs like ISRO, HAL, NAL, Tata Advanced Technologies, Boeing Ltd,..etc.Providing software training and technical support to hardware partners such as - Hexagon, Faro, Carl-Zeiss, Creaform.Device Handled with PolyWorks:Faro Arm with Probing and ScanningFaro Laser trackerHexagon/Romer with Probing and ScanningHexagon - Leica Laser tracker with Probing and ScanningZeiss - T-Scan, Comet 3D blue light scannerKreon Arm with Probing and ScanningCreaform - Handheld scanner, Metra C-Track scannerCMMs - Hexagon, LK, Accurate(With Polyworks)

As an Application Engineer:Demonstrating the Software products like Geomagic Design X, Control X & Wrap based on the customer requirements.Giving training and technical support to the customers in industries.Assisting the customers with their project in inspection and reverse engineering.As a Service Engineer:Handled below probing and scanning devices using Geomagic software's Faro Arm with Probing and Scanning Hexagon/Romer Arm with Probing and Scanning Perceptron Arm with Probing and Scanning EviXscan HD Quadro Scanner (Metrology Projection scanner) Zeiss Comet 3D (Metrology Projection scanner) Einscan Pro + (Sculptor Handheld scanner - Shinning 3D) Led the project of complete reverse engineering of manufacturing company with all pipeline flows, electrical lines and the machines which was scanned by using FARO Focus 3D.Led the benchmarking project alone to analyze the wear test of Milling cutter after every six month of its working function by using Geomagic control x to find the deviation and distance between them.Worked with team for many projects in Reverse Engineering and Digital inspection using 3D scan data.

In the role of Engineer Trainee, worked as a machine operator handled CNC Turning machines and CNC VMC by maintaining the customer requirements while manufacturing.Validating and ensuring the dimensional parameters of each type of parts manufactured using conventional gauges.