Harichand Sathian Email & Phone Number

Glasgow, Gb

Glasgow, Scotland, United Kingdom

At William Hill, I engage directly with customers to ensure they have a positive and informed experience. My role involves gathering in-depth product knowledge across various offerings and effectively communicating this to customers, building brand awareness and loyalty.

Bengaluru, Karnataka, India

In this role, I collected and analysed product data for over 600 items daily, ensuring accurate categorisation based on market demand and product features. By implementing an efficient data classification system, I improved product placement by 20% and reduced categorisation time by 40%. This experience honed my analytical skills and deepened my understanding of consumer behaviour, which has strengthened my ability to develop data-driven marketing strategies and optimise product positioning.

Bangalore Urban, Karnataka, India

As a Customer Success Intern at Unacademy in Bangalore, I played a pivotal role in bridging the gap between talented candidates and their potential employers. My key responsibilities included identifying candidates based on their skill sets, facilitating interviews, and aligning job roles with candidates' interests. This experience honed my skills in talent acquisition, communication, and relationship management, enabling successful placements and fostering strong professional connections.

Bangalore Urban, Karnataka, India

In this role, I managed 120 outbound collection calls daily, overseeing collections and accounts receivable activities. This position enhanced my ability to communicate effectively, negotiate with clients, and maintain strong relationships, skills that translate directly to customer engagement and marketing. My focus on timely payments and account management provided valuable insights into consumer behaviour, which has strengthened my ability to strategise around customer retention and market positioning. These experiences are transferable to marketing efforts, particularly in understanding customer needs and delivering value-driven solutions.

Master'S Degree, Marketing

Master'S Degree, Marketing, Merit

Bachelor Of Commerce - Bcom, Tourism And Travel Services Management