Hariharan Jagdeesh Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru Area, India

• Supporting Hyperion HFM, FDM, Planning, Essbase & Infra for users and Global finance team spread across different geographies (NA, SA, EMEA & APAC). Hyperion version 11.1.2.1
• Managing a team of 11+, Team mix of Development, Support & Infrastructure group.
• Work closely with the Business Analyst and Business partners to understand their requirement and provide the best fit solution within the agreed timeline.
• Closely participated in Client Budget, Actual and Forecast submission process and ensured that Submission happens on time.
• Adherence to Hyperion related Sox controls effectively and efficiently – Sox terminology change
• Ensure Monthly Cadence activity calendar is reviewed and signed off by business and Closely Participate in Monthly & Quarterly Financial close. Ensure seamless delivery and provided heightened monitoring during.

• Handled end to end transition of Billing adjustments >$500 and Sales Commission Accounting (High complex process)
• Develop and maintain Standard Operating Procedures
• Identified potential process risks, established control plans, monitored the impact and ensured smooth migrations.
• Part of a 220+ member Finance Shared Services Team in Iron Mountain India headed by Director Finance Shared Services
• Responsible for handling a 62 Member Team comprising Accounts Payable, Profile change, Billing Adjustments, Sales Commission accounting & Customer care team - IM NAO Region - 3 Direct Report (1- Associate Manager & 2.
• Monitor performance on agreed SLA’s and KPI’s

Bangalore

• Part of a 160+ member Finance Shared Services Team in Iron Mountain India headed by Associate Director Finance Shared Services
• Transitioned Wire payment process remotely through screen share sessions which was part of AP process
• Develop and maintain Standard Operating Procedures
• Took over Profile change team (Customer Data Management team) & Billing dispute resolution team responsible for handling a Team of 1 Team Lead, 14 indirect reports and 31 direct reports
• KRA's were 48hrs TAT for processing and 98% Accuracy. Transition, People Management, Performance Management, Process Improvements.
• Heavily involved in the Oracle R12 upgrade representing AP during SIT and UAT phase in PA (United States).

Bangalore, India

• Part of a 100+ member Finance Shared Services Team in Iron Mountain India headed by Senior Manager Finance Shared Services
• Handled end to end transition of Accounts Payable and T&E process from PA (United States) in Q1 2012
• Developed Standard Operating Procedures
• Responsible for handling a 18 Member Team for Accounts Payable, Check request, T&E Manual, Check run, OIE - IM NAO Region
• KRA's are 48hrs TAT for processing and 98% Accuracy. People Management, Performance Management, Process Improvements.
• Tracking Productivity, Accuracy, Carrier Planning, Understanding the training needs and nominating for training accordingly

Bangalore Area, India

• Identifying and segregating the General Ledger accounting team activities during discovery phase.
• Transferring business services, business processes, assets and staff from the incumbent provider to Infosys whilst maintaining client service levels throughout
• Taking ownership of the delivery of the proposed solution in line with both Infosys and client expectations
• Led the transition with a team of 12 folks (AP,AR&GL) and performed various GL activities, includes SOP’s review and made sure all documents were reviewed and signed off within the transition timeline.
• Supervised the team and activities to ensure SLA’s were met Month on Month
• Assess & track training needs, nominate folks for training and train new hires and existing staff on the areas where they need more support.

Bangalore Area, India

• As Process specialist (September 2007 to December 2008)
• Transitioned and Managed a team of 10 members that spanned 3 different Sub processes from U.S
• Implement the solution design according to the project plan.
• Coordinate with support functions like Recruitment, Training and Technology to ensure project timelines
• Responsible to ensure strict adherence to SLA committed to the client
• Communicate with the client teams and the Geography account manager regularly.

Yoga Instructor Course, Yoga Teacher Training/Yoga Therapy

Master Of Business Administration (M.B.A.), Operations Management And Supervision

Bachelor Of Commerce (B.Com.), Finance And Financial Management Services