Hariharan S Email and Phone Number
Cloud Infrastructure Support Lead managing large cloud projects. Proven experience in stakeholder and escalation management etc. Strong hands-on experience with setting up and managing Azure services(compute, storage, data, kubernetes, IAM, VPC etc.)Summary• Cloud Infrastructure Support Lead with expertise managing large cloud support projects• Currently supporting cloud operations for a large client in USA• Strong understanding of Azure environment PaaS, IaaS and experience in working with Hybrid model• Strong Escalation management experience with multiple stakeholders including customers and product teams• Provide guidance, mentoring, training, and delegate responsibilities to engineers enabling their professional growth and development• Proven experience working with architects and lead engineers to define and document standard processes, best practices, standard secure design policies• Act as first point of contact for escalated operational support and incident management issues• Experienced in building strong relationships with senior business leaders to ensure alignment• Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience• Responsible for hiring, trainings and performance management of the support team members• Ability to work on competing priorities under tight timelines and delivery pressures.• Involved in creation of migration best practices, known issue, and troubleshooting guides• Responsible for communicating daily/Weekly delivery updates to project/client management• Organize regular training sessions on Azure cloud services to client and project team members
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Cloud Infrastructure And Devops LeadIbm Jun 2022 - Presentworking as lead supporting united parcel service team of 10, modernisingapplication to azure cloud.Design, Plan and Migrate deployments of customer on-premises dataCenter/applications to Microsoft AzureExperience in setting up the build and deployment app using AzureDevops and Jenkins pipelinesImplemented cloud Infrastructure based on architecture, deployed onAKS or WebApp with APIM, Frontdoor, DatabaseDefine cloud network architecture using Azure virtual networks, VPNand express route to establish connectivity between on premise andcloudExperience in designing highly available systems including loadbalancing, clustering, auto-scaling, and automated failoverDisplayed sound understanding of standard networking protocols,virtual networks, and load balancingHaving knowledge on utilization of Azure Monitor, Azure firewall andNetwork WatcherKnowledge in building infrastructure-as-code with Terraform..Develop, test, and deploy code that will configure and manageenterprise Kubernetes Clusters.Support the deployment of applications into the container service.Troubleshoot issues in Docker and Kubernetes environments.Build, maintain and strengthen relationship with stakeholders, internaland external business partnersMaintain a deep understanding of the product application includingthe various features and configuration options to be able toprovide the required guidance to support engineers whenever andwherever necessary.Working closely with developers,Testers, and competency teams toensure that applications availability and performance are withinagreed on service levels.Work on Cost report and optimize resources Based on DemandProvide guidance, mentoring, training, and delegate responsibilities toengineers enabling their professional growth and developmentManaging a team of Devops engineer including hiring, compensationplans, performance reviews, team/individual goal setting andprofessional development -
Cloud Infrastructure Support LeadDxc Technology Mar 2021 - Jun 2022Cloud Infrastructure Support Lead managing large cloud projects. Proven experience in stakeholder and escalation management etc. Strong hands-on experience with setting up and managing Azure services(compute, storage, data, kubernetes, IAM, VPC etc.)• Cloud Infrastructure Support Lead with expertise managing large cloud support projects• Currently supporting cloud operations for a large client in USA• Strong understanding of Azure environment PaaS, IaaS and experience in working with Hybrid model• Strong Escalation management experience with multiple stakeholders including customers and product teams• Provide guidance, mentoring, training, and delegate responsibilities to engineers enabling their professional growth and development• Proven experience working with architects and lead engineers to define and document standard processes, best practices, standard secure design policies• Act as first point of contact for escalated operational support and incident management issues• Experienced in building strong relationships with senior business leaders to ensure alignment• Strong team player with a service-oriented attitude and a keen focus on enhancing customer experience• Responsible for hiring, trainings and performance management of the support team members• Ability to work on competing priorities under tight timelines and delivery pressures.• Involved in creation of migration best practices, known issue, and troubleshooting guides• Responsible for communicating daily/Weekly delivery updates to project/client management• Organize regular training sessions on Azure cloud services to client and project team members -
Azure Administrator At WiproWipro Jun 2018 - Feb 2021Chennai, Tamil Nadu, India• Part of Azure cloud support team for a large pharmaceutical customer• Implementing Resources using ARM template• Managing and Maintaining IAM policies for Organization in Azure to define groups• Assign roles and define the role-based access to Azure resources.• Creating and Managing the servers, managing the Disks• Create snapshot, Clone Servers for critical server in Azure resources.• Creating and Managing the Virtual Networks and Subnets based on Public and Private Networks and enabling the peering connections between two different Networks.• Using Network Security group, NAT gateway, Internet gateway and route table to ensure a secure zone for organization in Azure public cloud.• Migrating data from on-premises servers to Azure cloud• Create and manage the Private and Public Load Balancer in Azure resources• Monitor the critical servers and other cloud resources and setup alerts• Build and Manage AKS container to deploy Apps -
Senior Technical Support EngineerHewlett Packard Enterprise Jan 2009 - Jun 2018Chennai, Tamil Nadu, IndiaWorked as Storage Admin supporting 15 customers of various region• Performing allocation and un-allocation of storage.• Manage replication technologies in HP 3par, VSP (local replication HUR and True copy), Netapp (snapmirror and snapvault).• Configuring replication switches and tunnel for VSP.• Configure and decommission of external storage to VSP• Working on datacentre consolidation, planning and moving devices with racks• Tuning volumes using dynamic optimization.• Configuring and managing adaptive optimization• Create virtual copy and physical copy for volumes and promote and test volumes.• Planning and perform firmware upgrade HP 3par.• Working on NetApp (FAS-6040, FAS-3160, FAS-3170, FAS-3240). Creating aggregates, volumes, qtrees, adding quotas, exporting the servers to volumes and qtrees in exports• Working on migration activity from Netapp to HUS• Administering Brocade switches. Alias creation for server HBA’s WWNs, zone creation, creating zone configuration• Planning and perform firmware upgrade Brocade san switches.• Troubleshooting zoning issues and connectivity issues between host and storage end• Working with transition for new projects.• Prepare monthly capacity report and analyse capacity of storage.• Attend CAB call to discuss the changes.• We follow ITIL process for Incident Management, Change Management and Problem Management -
System EngineerNetwork Solutions Nov 2007 - Dec 2008Chennai, Tamil Nadu, India• Worked as customer support Egg with Network Solution Ltd. Providing solutions for Irevna Research Services • Working as customer support Egg with Network Solution Ltd. Providing solutions for Infosys Technologies Chennai -
System EngineerPcs Technologies, Inc. Aug 2006 - Nov 2007Chennai, Tamil Nadu, India• Worked in FM Support team of 5 members to provide the IT solution for corporate clients in Bangalore. (JSW, SAL, MUDRA Comm., NALCO, IFFCO, FOWSERV CONTROLS etc.)• Worked as customer support Egg with PCS Technology Ltd. Providing solutions for Reliance Clinical Research Services -
System EngineerHcl Infosystems Ltd. Jul 2004 - Aug 2006Chennai, Tamil Nadu, India• Worked as Residence Engineer for South Western Railways Hubli
Hariharan S Education Details
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Valliaamai PolytechnicElectrical, Electronics And Communications Engineering
Frequently Asked Questions about Hariharan S
What company does Hariharan S work for?
Hariharan S works for Ibm
What is Hariharan S's role at the current company?
Hariharan S's current role is Azure cloud Infrastructure and Devops Lead.
What schools did Hariharan S attend?
Hariharan S attended Valliaamai Polytechnic.
Who are Hariharan S's colleagues?
Hariharan S's colleagues are Mike Mumley, Cristi Colony, Pmp, Maria Fernanda Xavier, Kelly Lou Brodeth, Gabriel Biolchini, Aman Vaid, Marcy J. Carter.
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Hariharan S
Senior Application Developer - Ibm | Ex-Capgemini | Full Stack Developer @ Mercedes-Benz Research & DevelopmentChennai
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