Learning is no more about imparting knowledge, rather today it has become an integral part of the business, as it enables the business with skills to perform better on a daily basis.Worked on designing the sales roadmap at simplylife and a comprehensive branch banking programme encompassing sales, service, risk, compliance, self development all enveloped around basics of banking.Also designed a complete 3 days relationship management workshop and a 5 days insurance and investments workshop.Implemented a 1 day and 2 days Operational Risk workshop for frontline staff and managers respectively.

A part of the Operational Risk Team for Standard Chartered Bank, based in Mumbai.Risk is one of the most dynamic subjects of study in latest times especially in the financial market place. With the Financial Services becoming more and more convenient to the customer, the risk involved in marketing and servicing it too has increased.The role is moulded to understand these risks and help the employee understand who is the intermediary in the transaction to identify, assess, mitigate, control and monitor the various risks at the work place.

Responsible for Internal Training requirements for the Western Region for the Agency, Direct and Alternate Channels

Responsible for Training requirements for the main branch in Pennisula Towers, Dadar and Chembur; with a team of two more trainers.

Was the documentations expert on behalf of the bank to source liabilities for the Vasco - da - gama, Goa branch.