Hariharan Vythianathan Email & Phone Number

 I've done an end-to-end diagnostic of the VCode usage across the WSV Systems and also its implications with the Insurance Agents. This involved understanding the group of codes that logically define an Injury, where they are mastered and recorded within the systems. Identify the workflow of the Systems wherein the affliction codes navigate within the Claims value chain i.e. from Claim registration/liability acceptance to Claim management and settlement. Came up with the PARCI model of governance that defines the owners for the Standard Letters that get produced and sent out to the Injured worker, Employer and Medical officers. This involved mapping each of the System actors like Case Manager, RTW specialist, Eligibility Officer etc. to the standard letter documents they owned. In order to achieve this I had several meetings with our Agents EML, Gallagher Bassett, CGU within their CBD offices. These were 2 hour workshops involving a Live demo of the entire process from Claim registration to their Eligibility management. I also documented all these processes within Confluence and defined the Agile stories and acceptance criteria by liaising with the Product Owner. Doing business gap analysis for the 37 RP4 reports to identify the differences between FieldLink and CRM. Deriving data mappings for the Before and After Salesforce CRM reports to be generated. Engaging with the Business to seek their approvals/sign-offs against the new calculations for Inspection Visits being done within CRM. Reviewing the design docs given by the CRM project team to understand whether it meets WSV IMF's expectation or not specifically around data modelling used. Engaging with the IMF teams to understand the Business Keys/Objects they use within their deliverables. Come up with a Concept model for Enterprise BI team, defining the rules that relate each of the business keys so that a shared data model can be created for the BI dashboards

London, United Kingdom

 As a senior BA, I created requirement management framework for the team to follow; this included requirement validation approach, traceability matrix, prioritization criterion, change management and approval processes. Created and reviewed business requirement document and functional specification documents for multiple workstreams of the project including the Non-functional requirements and their corresponding SLA mappings. Led facilitation of workshops and focus group sessions for elicitation of requirements to update enterprise wide risk reporting systems. Effectively used techniques like brainstorming, collaborative games, mind mapping, Kanban board, interviews and surveys. Used lean principles for process improvement of validation/controls in the capacity of lead BA . This resulted in 1 FTE save for the process. Leading the project team and ensuring the Governance data documents get delivered as per the PARCI model/stages defined from Initiation, Define, Design to Develop, Deploy & Closure of the project. Involved in vendor assessment and selection via RFI process. Responsible for overseeing the accuracy and completeness of BA deliverables across vendor and internal teams for the project. Maintaining the RTM requirement traceability matrix as a Live document throughout the SDLC stages right from Unittesting to NFR Performance testing. Recording and managing functional risks and issues and escalating where necessary. Participated in fortnightly RAID meetings with the stakeholders. Reviewed Go-live Runbook and created the communication plan with check-points. I participated in internal and external Defect triage meetings providing inputs towards the severity and priority of the defects from a business point of view. Providing status reports to the Project Manager via the JIRA Dashboards showcasing the defect density as well. Liaison with, and updates of progress to the customer Project Owner sitting in the Scrum of Scrum meetings.

Gurgaon, India

 In 2011 the London Market settled £54bn of premiums and claims between brokers and carriers, but only moved a net figure of £11bn. This benefit was to be leveraged and made available to the Open Market Insurance companies as well. I played a key role in the implementation of ACORD Global Reinsurance and Large Commercial (GRLC) Standards and creating of an ACORD EBOT 1.4.3.1 compliant gateway. Business requirements gathering from the London office and converting them into BRD, FRD and NFR documents. As a lead BA at DXC, I worked with system architects to design an efficient solution while ensuring satisfaction of business/customer needs Interact with third party software vendors Webconnectivity and Cashfac to ensure that their deliverables map with our in-house deliveries.  Interact with technology development team to ensure Infrastructure will support client requirements from a performance volume perspective. Resolve service delivery problem situations that arise from the release delivery not meeting client needs/expectations. Actively contributed towards ideation of proof of concepts and prototypes. Co-ordinate, configure, and test FIX infrastructure and applications, assist with user acceptance testing of new releases including business verification testing. Reviewed test plan, test cases and scripts to ensure all functional/non-functional requirements were covered. Participate in TEBB meetings with business to give inputs on sizing and help plan project schedules and budget costs effectively Business requirements, technical design review meetings to ensure all critical requirements are captured. Crisis management and reviews Audited for achievement of CMMi Development High Level Maturity 5 certification. Ensure all project business deliverables are stored in Sharepoint and ensure Lessons learnt are regularly shared across the Programme/Portfolio.

London, United Kingdom

 Offshore team management – performance reviews, goals setting Gap analysis of systems vs. functional requirements of business users, document results of gap analysis into a requirements specification, perform feasibility analysis thereon Translate requirements to offshore technical team for planning and delivery Gain core business understanding of the ACORD EBOT 1.4.3 standards and ensure knowledge transition offshore Facilitate a better understanding of all the team work schedules that need to be integrated, resolve issues raised by the offshore team Handle relevant business communications with onsite project manager, compliance regulation team, business user group Work towards forming processes to improve productivity and reduce defects Status reporting and various type of metrics generation for senior management review

Gurgaon, India

 The Goswell Datacenter Hosting Services contract came to an end and all the UAT and Production Applications hosted from Goswell had to be migrated to the more strategically hosted datacenter of Basildon.  The project involved coming up with Visio Connectivity Layered diagrams that mapped all the applications currently being run and the resources that it consumed. This would help us understand the design coupling of the applications and to decide on the phase wised approach of the migration. Liaising with the Production support team and the testing team to make sure the end users are not affected Post Migration.  Pre and Post Migration Technical Connectivity tests. Planning the Application testing activities as well to ensure that the important workflows are successfully tested Post migration. Providing technical solutions for the phased migration.

Gurgaon, India

 Apache ActiveMQ is an open source message-oriented-middleware technology which was deployed into the ITC estate by the ECF2 project. This aim was to improve application integration, ultimately resulting in the ITC estate becoming more reliable, and easier to support and change. While successfully delivered, a number of problems have been identified with performance and stability of the ActiveMQ installation. These include a lack of monitoring, a broken failover solution, no housekeeping of message logs, an unreliable shutdown process, a buildup of messages on exception queues and issues with large message throughput. The ActiveMQ Stabilisation project aimed to resolve the performance and stability issues and to allow future projects to easily scale for anticipated message volumes. The upcoming Naples, Sorrento, and eAccounts R2 projects due to deliver in 2011 were to make use of ActiveMQ with a significant increase in volumes. Upgrading the existing ActiveMQ deployment to version 5.5.1. Writing ANT scripts that would create the build deliverable from SVN. Shell scripting the BMC Blade Logic Jobs. Managing the deployment onto the development, test environments. Production Go-Live technical support. Config Management Auditing. Code Unit testing.

Preston, United Kingdom

 SAML Single Sign On Portlet applications to vendor sites KDS/BSI, Watson Wyatt e-level Grading system, Recruitment applications having JIntegra COM-DCOM interfaces with Bond Adapt, HR Change Notice Applications having Oracle HR System at the back end. Designing applications using MVC architecture, Apache Struts 2.3 framework and Hibernate 4.0 as the ORM data modelling tool. He has extensively used Design patterns such as the Factory pattern, Singleton and Monostate patterns in Java and J2EE while applying OOP concepts. Executing performance tests on the applications using Grinder, LoadRunner tool to determine the effect of multiple request threads being sent by the end users Coming up with locale specific 'German' version of the applications for the online portal to be used by end users in Germany. This finally lead to internationalization of the Portal that catered to three locales namely English, German and Italian for the Selex Galileo customers

Manchester, United Kingdom

 Xchanging is involved in managing and processing the claims incurred by the Underwriters like Ascot TMG etc, who form Lloyds, by using the Claims Management System web based application. This involved managing and processing all the financial, reporting aspects of the claims and synchronizing the same with the CLASS mainframe DB2 database. CMS-for Followers is a form based application inorder to inform the other underwriters other than the Lead underwriter as to what the status of a claim is. Market Tracker was built for the brokers, underwriters and Xchanging Claim processors to track in and track out the claims as and when they get processed at their end. This application catered to the need of tracking the stage at which a claim resides and for reporting purposes of how much time it takes to process the claims at each end. Designed a Command Line based application Charging Module to process the work done by the Claim processors in terms of charging the right cost centers for the work done. He also writes command line Crontab schedule jobs. He is involved in the transitioning of the development work to India, interacting with the onsite team to come out with functional and technical specification documents, providing Production support to the existing applications and handing over these tasks to the support team being formed offshore.

Gurgaon, India

 Risk Management Engine was an application where the bank employees could log different type of risks that might have occurred in the business varying from financial to security risks. These would then be stored for the use of report generation and to prevent potential future risks Worked on the Complaint Management System building and writing the code for the entire Exception Package module, designing UI interfaces using Java Server Pages (JSP) and HTML 4.0. Implementing Test Driven Development methodology of coding using JUnit API and remote debugging using Eclipse IDE tool

Master Of Business Administration - Mba, Finance And Strategy

Executive Program

Bachelor Of Engineering - Be, Computer Science