Hari Hara Sivam P J Email & Phone Number

Chennai, Tamil Nadu, India

Develop and manage relationships with existing and potential partners to expand marketpresence.Provide partners with product training, support, and resources.Collaborate with the marketing team to create tailored marketing materials and campaigns.Monitor and analyse market trends and competitor activities to identify new opportunities andchallenges.Represent the company at trade shows, conferences, and other marketing events to promoteproducts and technologies.Coordinate with sales and product development teams to align partnership strategies withoverall business objectives.Provide regular feedback from partners to management to inform product development andmarketing strategies.Resolve conflicts or issues with partners promptly and effectively.

Chennai, Tamil Nadu, India

Generated leads and identified prospects. Provided SaaS product demo based on the requirements.Managed the entire customer onboarding process with required training to customers.Maintained relationship with all existing customers and resolved the reported issues.Raised support tickets for customer issues by understanding the impact and urgency of the issue and assigned it to respective technical team.Maintained escalation matrix to follow-up on critical customer issues.Performed Market research on product feature enhancement.

Karaikal, Puducherry, India