Hariharasudhan S Email and Phone Number

Warranty Claims Analysis, Claim Assessment, Prior Approvals & CostSaving for Clients.➢ Responsible for Assessing the claims as per warranty regulationSOP➢ Claim Assessment includes checking Repair Procedure, verifyingnecessary Documents Provided by Dealers. Supporting Team for Queries.To Ensure the Claim Process in a defined Lead Time. Knowledge Transferto New Joiners in Claim Assessment.➢ Claims Auditing and Chargeback if necessary.➢ Perform Internal Quality… Show more Warranty Claims Analysis, Claim Assessment, Prior Approvals & CostSaving for Clients.➢ Responsible for Assessing the claims as per warranty regulationSOP➢ Claim Assessment includes checking Repair Procedure, verifyingnecessary Documents Provided by Dealers. Supporting Team for Queries.To Ensure the Claim Process in a defined Lead Time. Knowledge Transferto New Joiners in Claim Assessment.➢ Claims Auditing and Chargeback if necessary.➢ Perform Internal Quality check and Provide Refresher Trainings.➢ Tracking Warranty Response using a Specific Database. Show less

Responsible for assessing the claims as per client warranty regulationStandards. Claim Assessment includes checking Repair Procedure,verifying necessary Documents Provided by Dealers.➢ Actively participating to Short Interval Management.➢ Working in coordination with back office teams: participate in regular meetings, follow quality and feedback from the dealer network

➢ Responsible for EFI Training for the Basic Trained Candidates of TVSDealer all over TamilNadu. Identifying Eligible Candidates fromWorkshop and Following them to Participate in Training.➢ Preparing EFI Training Schedule for Entire month and Circulating to allDealership. Handling Regular Manpower Database of EFI TrainedCandidates.➢ Training involves both Classroom Theory Session and Workshop Practical Session

➢ Responsible for skill enhancement of workshop staff along withcommunication of critical case histories, circulars and bulletins andOrganizing Training for Internal Employee in the stream of SALES,SERVICE.➢ In-house training module preparation based on MSIL guidelines andtraining material and Prepare skill matrix of workshop staff and identifiestheir training requirements.➢ Workshop Manpower Training comprises of Trouble shooting ofIdentified problem Guidance… Show more ➢ Responsible for skill enhancement of workshop staff along withcommunication of critical case histories, circulars and bulletins andOrganizing Training for Internal Employee in the stream of SALES,SERVICE.➢ In-house training module preparation based on MSIL guidelines andtraining material and Prepare skill matrix of workshop staff and identifiestheir training requirements.➢ Workshop Manpower Training comprises of Trouble shooting ofIdentified problem Guidance and Counseling of Service Manual for theRectification of Electrical & Mechanical Problems.➢ Preparation of In-house training calendar and impart training as per schedule and Preparation of monthly training schedule for workshop staff conducted by MSIL in consultation with Works Manager Show less

➢ Giving Theory and Practical classes for concern Training. Demonstrationincludes Service Manual Usage, Engine Mechanical, ElectricalPerformance Test, Trouble code Diagnosis in Service.➢ Practical Session includes Diagnosis, Wire Tracing, Trouble Shooting,Engine Removal & Refitting, Gearbox Removal & Refitting, CAN CircuitDiagnosis and Control Module Failure Diagnosis.➢ Preparing Training Allocation for concern Training. Preparing Reports for the completed training… Show more ➢ Giving Theory and Practical classes for concern Training. Demonstrationincludes Service Manual Usage, Engine Mechanical, ElectricalPerformance Test, Trouble code Diagnosis in Service.➢ Practical Session includes Diagnosis, Wire Tracing, Trouble Shooting,Engine Removal & Refitting, Gearbox Removal & Refitting, CAN CircuitDiagnosis and Control Module Failure Diagnosis.➢ Preparing Training Allocation for concern Training. Preparing Reports for the completed training process. Tools & Equipment Handling, Service Manual Maintaining. Show less

➢ Performing PMS Service as an Assistant for a Senior Technician inWorkshop.➢ My performance includes PMS, Suspension Overhaul, Gearbox Overhaul.➢ Diagnosis of Electrical Problem and Trouble Shooting of that same Problem with System Oriented Diagnostic Tool.